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"Great hotel, well ran with brilliant friendly, helpful staff."

"Great location for Xmas shopping, close to all the shops and bars. Room was small but clean and comfortable. Mini fridge so you can put in a bottle of wine for when your getting ready for the night. Staff great. "

"We go every year and love it there everyone is so helpful "

"Incredible room and Service thank you "

"Fabulous stay, great staff, great room, great view, great food! My only niggles are 1 lift was out of order so lift wait was long at times, wait to be seated in dining was long as no-one was ever at the door to seat us and children only have limited pool times which was disappointing. I can understand small kids who may be noisy etc but kids over 12 should have a bit more flexibility. Other than that, we will definitely be back!"

"Excellent customer service and attentive staff. "

"A night away for Xmas shopping with my mum. Great location for train station. Great value for money."

"A"

"Nice stay, convenient location & pleasant staff. I Can only comment on the particular room we stayed in (305) but more attention required with cleaning. Thick layers of dust on the lights . Inadequate heating for a hotel of this size to be using a small plugged in electric oil filled heater placed in the middle of the room. "