Pelican Reef Tours and Activities

Property is beautiful. The rooftop top pool is amazing. Everything is really close to the main street in wynwood. Will definitely be back.

I stayed at the Versailles and overall had a great experience. The staff were helpful and the property itself is beautiful. My room on the ninth floor had an amazing view of the water, with beautiful homes and yachts nearby. The only downside was that Club LIV is located in the hotel. I stayed during a Sexyy Red concert, and when the event ended around 4:00 AM, the lobby was packed with drunk partygoers. It felt uncomfortable walking through the crowd to get to my Uber. I also didn't see any security, and there was only one front desk employee who seemed overwhelmed by guests asking about rides and food deliveries. Other than that, the hotel was amazing and I really enjoyed my stay.

This is a stunning hotel with magnificent beach views. In my view though, the room was overpriced. Besides having a great view it was large. But, there was not appropriate space to lay out luggage. The room surprisingly smelled stuffy/stale. The hotel was very clean, but the room itself felt like it would have benefited from a bit of extra time in that department. The shower, while large, felt dingy. Not sure if the tiles/grout need to be freshened or if it was unclean. The valet staff and bell-hop were excellent. The front desk staff upon check in was no particularly friendly. It felt like they were going through the motions waiting for their shift to end. Later that evening, the front desk staff were much more helpful! I did inquire about booking a beach cabana but was told I had to book that from pool/beach staff. As a disabled woman, that was not helpful. Navigating outside to find staff to book this in advance was particularly challenging, so I did not book anything. The breakfast staff were very friendly and helpful and breakful was wonderful! Eden Roc was wonderful to experience once, but I don't think it was so amazing to justify the high price that I paid.