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Reviews of Le Bali Resort & Spa

5 out of 5
Le Bali Resort & Spa
Moo 5 160 / 68, Pattaya Rd, Bang Lamung, District, 160 / 69 N 7 -, Pattaya, Chonburi Province

Reviews

7.0

Good

Rating 10 - Excellent. 13 out of 42 reviews" "
Rating 8 - Good. 11 out of 42 reviews" "
Rating 6 - Okay. 7 out of 42 reviews" "
Rating 4 - Poor. 4 out of 42 reviews" "
Rating 2 - Terrible. 7 out of 42 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freshly cooked eggs
A new very nice hotel, in a quiet part of town, surprisingly a number of taxi drivers didn’t know where it was, very new, I assume. Good quality room, swimming pools, etc. however odd to have six ladies sitting outside the spa, shop and business center offering massages at 3/4 times the cost in town. I didn’t see any customers so I don’t see that service lasting. Buffer Breakfast very good, quality fresh fruits and with eggs freshly cooked to order.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services, comfortable and suitable price in Luxury hotel
Stayed 1 night in Jul 2019

8/10 Good

TALAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Management Team on 22 May 2019
Thank you very much for staying with us and your time to reviews. Hope to welcome you again soon.

6/10 Okay

Mohamed

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Quiet far from City Centre
It is quiet far from walking street and city centre. Hotels.com says 1.6 miles to the walking street but it is almost 3miles. No shops nearby . no spa facilities readily available in the hotel. Manager not helpful when enquired about data mismatch about distance. Overall is an average hotel but definitely not 5 star.
Stayed 3 nights in May 2019
Response from Management Team on 22 May 2019
First of all, thank you for sharing your experience with us. In relation to the aspects of your experience that were not up to your expectations, I will be working with the team to address this so that we can continue to improve. Thank you again for the feedback and we do hope to have the opportunity to welcome you back again.

2/10 Terrible

Ajay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roach infested
Terrible roaches all over the room and in the food basket why did it show up as 5 star it is not Left next day even though I lost two nights
Stayed 2 nights in Apr 2019
Response from Mamagement Team on 22 May 2019
First of all, thank you for sharing your experience with us. In relation to the aspects of your experience that were not up to your expectations, I will be working with the team to address this so that we can continue to improve. Thank you again for the feedback and we do hope to have the opportunity to welcome you back again.

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2018
Response from Management Team, Le Bali Resort & Spa on 19 Apr 2019
Thank you very much for the great review. We're so happy that you enjoyed during staying here at Le Bali Resort & Spa. We hope you will visit us again for your next trip. With best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth every THB. I have spent! The hotel located not too far from the new departmenr store "Termnial 21 Pattaya", just 15-20 mins by walk. My room comes with Free minibar and its daily filled! My bed was comfort and the room was very very clean. Hotel provided wireless chargee for my mobile so it was a very convenient stay as well. Hotel provides you with 2 swimming pools/1 Spa/Restaurant/Minimart and also a fitness so I actually do not need to go out much. Also, when you want to buy personal stuffs or have some local dish with delicious drink, there are many local shops just across the street! For me, i will definately come back here when I visit Pattaya next time ;)
Stayed 1 night in Jan 2019
Response from Quality Manager on 30 Apr 2019
Thank you for sharing your wonderful review with us, we sincerely appreciate your kind comments and for sharing your experience with other travelers. We're happy to hear that you enjoy with our hotel room and location.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel nice stuff very welcoming stuff the general manager was a very nice person
Stayed 1 night in Jan 2019
Response from Quality Manager on 28 Jan 2019
Thank you very much for your nice feedback which is highly appreciated. We are looking forward to welcoming you again.

4/10 Poor

Henk, Bangkok

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel that is already faling apart
terrible check in , employees are not properly trained, have no clue
Stayed 2 nights in Mar 2018

8/10 Good

Farshid, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very new and clean hotel!
This is a very new and clean hotel. The room was big, well designed and decorated. The bed was comfortable and clean. The restaurant was clean and pleasant with a super friendly manager, assistant manager and chef. The staff are friendly and helpful. There are small shops and restaurants around the hotel but the location is not a walking distance to the beaches, night life or the tourist area. Taxi and scooters are always available at the hotel door with no problem.
Stayed 3 nights in Dec 2017

8/10 Good

K, United States

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel that is a 30 minute walk to the beach.
This is a new hotel that is catering to Chinese travelers at the moment however I spoke to the management and it is a work in progress to get more Westerners to the come and stay at the hotel. They do have some staff that do speak some English so there is no real issue there. You should able to manage. I was very well taken care my entire stay. All Staff appeared to be very friendly. The food that they offered was prepared well and tasted good. The fitness facility could use more equipment but your still able to work out. They need more weights and a stationary bike. My overall experience here was great. I enjoyed my stay here. There Wi-Fi is work in progress and I could not connect the time I was there. This was not big deal to me. Management said they just upgraded a few days after I got there. **There is a karaoke bar located across the street that I feel did not respect the hotel guess at night and that did bug me at times. Hopefully this will get resolved in the near future. Not sure though. This was given a 3 for room comfort at night only and is out of the control of the hotel and not their fault. This could also depend on what side of the hotel your on. I requested street side. ** Beside that I will book again here in the near future.
Stayed 8 nights in Dec 2017

2/10 Terrible

ted, uk

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Disappointed
For a five star hotel the staff on the front desk are useless, we are very disappointed specially breakfast time we are not allowed to use main buffet area due to the hotel be used one night stop over for travel group from China they were hundreds every night for one night, there are lots of noise from the singing and shouting by the drunking guests which are going on to 4:30am one night and out side Over the road there is a Thai bar which add extremely aloud music which did not stop 2:30 am every night. Also extremely noisy in the corridors. Only good thing about hotel was the breakfast manager was very very help to sort out breakfast for us in side room, without him the breakfast will be horrible experience.
Stayed 5 nights in Dec 2017

2/10 Terrible

Shrimp, New York

Liked: Cleanliness
Disliked: Staff & service
Not Located in Central Pattaya
This hotel falsely advertises itself as located in Central Pattaya. This is incorrect, yet they intentionally do it to get more customers. Such activity is illegal in the USA but is ignored in Thailand. Orbitz also ignores it and continues to allow this fraud hotel to advertise on orbitz.com. This hotel has no WiFi support for American devices. Both my Android phone and my iPad were rejected by the router. The staff is dull and couldn't care less. They charge $20 for any visitor you may bring into your room. The location is horrible. You are in the middle of nowhere. A cab ride to downtown is 15 bucks.
Stayed 3 nights in Nov 2017

8/10 Good

roger, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very new hotel a bit away from beach taxis available. I would like to see the staff speaking a bit of English but I still made out
Stayed 3 nights in Nov 2017

6/10 Okay

Chi Kan

Liked: Staff & service, room comfort
太多內地客
太多內地人，令酒店污煙瘴氣，搶食自助早餐情況非常恐怖
Stayed 1 night in Jan 2020

6/10 Okay

josef

Liked: Cleanliness, staff & service
not 5 star hotel more 3 1/2 stars
Ok, I stayed here 3 nights. Mostly Chinese people. The gym is crap. One machine was broken. I told them twice. Nothing happened. I asked for body lotion since it was written in the hotel information that is was included in the aminites kit. You had to really slam the front door to your room otherwise it did not close. The safety box was old and hard to reach since it was on the top self. I stayed at Hilton Pattaya before and you cannot compare this two hotel. They both say it is five star hotels. Hilton is, Le Bali is not. It is fare from the beach walk, I walked one night, it took around 45 minutes, I did walk slowely. It is near the shopping mall terminal 21. The staff is nice. I gave the cleaners a lot. Felt sorry for them, because the Chinese people were not so nice. Breakfast is ok, nothing more nothing less. Price wise not much to complain about. Price was lowered about 60 percent, will I return? No there are better options
Stayed 3 nights in Nov 2019

8/10 Good

Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Management Team, Le Bali Resort & Spa on 22 Oct 2019
Dear Chung Thank you very much for staying with us and a good review. We hope to welcome you again in near future. regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2019

8/10 Good

SUGAYA

Liked: Cleanliness, staff & service, property conditions & facilities
中国人団体客が多すぎだけど、スタッフは最高！
朝ホテルに着いたのですが、チェックイン時間より早く部屋に入れてくれました。 サービス、朝食などは良かったです。 街や海に行くのは少し不便です。 ホテルの前にファミマがあるのは良かったです。 中国人観光客がメチャメチャ多いのでそれはイヤでした。
Stayed 2 nights in Jul 2019
Response from Management Team, Le Bali Resort & Spa on 21 July 2019
Dear Suagaya Thank you for choosing to stay at Le Bali Resort & Spa Pattaya, and for taking the time to write a review about your recent experience. We are very happy to learn that your stay was a pleasant one and thank you very much for sharing such gracious comments; it gives us energy to continue the legendary service. Again, thank you for sharing your experience at Le Bali Resort & Spa Pattaya. We look forward to having you back in near future. With best regards,

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a bit far away from beach and it took around 25mins by walk. However, the manager on the front desk (daytime one) is friendly and helpful. The pool access room is lovely and I spent most of the time relaxing by the pool
Stayed 2 nights in Jun 2019
Response from Management Team, Le Bali Resort & Spa on 21 July 2019
Dear Andrew Thank you very much for the great review. We're so happy that you enjoyed during staying here at Le Bali Resort & Spa. We hope you will visit us again for your next trip. With best regards,

6/10 Okay

Shun Yip

Liked: Staff & service, room comfort
中國男女愛住的酒店，對面馬路有中國人開的食店 離步行街有50分鐘的步程。
Stayed 3 nights in Jun 2019
Response from Management Team, Le Bali Resort & Spa on 21 July 2019
Dear Shun Yip Thank you for sharing your experience with us and we do hope to have the opportunity to welcome you back again. with regards

4/10 Poor

Ge Yang Jason

Disliked: Cleanliness, property conditions & facilities
不會再住
地點一般，早餐很差，毛巾有屎漬
Stayed 2 nights in May 2019
Response from Management Team, Le Bali Resort & Spa on 12 June 2019
Dear Jason First of all, thank you for sharing your experience with us. In relation to the aspects of your experience that were not up to your expectations, I will be working with the team to address this so that we can continue to improve. Thank you again for the feedback and we do hope to have the opportunity to welcome you back again. With best regards,

10/10 Excellent

R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ดีมากๆ พนักงานสุภาพทกระตือรือร้น ให้บริการอย่างเต็มที่ ห้องพักกว้างขวางเหมือนในรูป บรรยากาศรแบโรงแรมสวย เดินเล่นได้ มินิบาร์ในห้องทานได้หมด เราไปช่วงวันหยุดห้องอาหารตอนเช้าจะแน่นหน่อยแต่พนักงานทุกคนให้บริการดีมากๆ เติมอาหารตลอด และ GM มีความเป็นกันเองดูแลแขกแบบดีมากๆ สรุปแล้วชอบมากกกกกกก ไม่มีผิดหวังเลย ถ้าไปพัทยาอีกก็ต้องกลับไปอีกแน่นอน
Stayed 2 nights in May 2019

10/10 Excellent

sineenard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
รรมหม่สะอาด พนงน่ารักเดินผ่านทักทายสวัสดีตลอดทาง. มินนิบาร์ทานได้ฟรีดีตรงนี้ค่ะ
Stayed 1 night in May 2019
Response from ฝ่ายบริหาร โรงแรมเลอบาหลี รีสอร์ทแอนด์สปา on 22 May 2019
ทางโรงแรมเลอบาหลี รีสอร์ทแอนด์สปา รู้สึกเป็นเกียรติเป็นอย่างยิ่งที่ท่านได้เข้าพักและสละเวลารีวิว พร้อมมอบคำชมให้กับพนักงานรวมถึงโรงแรมของเรา เพื่อเป็นกำลังใจในการให้บริการที่ดีต่อไป ทางโรงแรมหวังเป็นอย่างยิ่งว่าจะได้ต้อนรับและดูแลท่านอีกในคอนาคต

8/10 Good

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bra läge
ok,hotel med bra personal och service!
Stayed 2 nights in Feb 2019
Response from Management Team on 22 May 2019
Thank you very much for the great review. We're so happy that you enjoyed during staying here at Le Bali Resort & Spa. We hope you will visit us again for your next trip. With best regards, Management Team, Le Bali Resort & Spa

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ที่พักสะอาดดี แต่ห้องแอร์ร้อนปรับแล้วไม่เย็น อาหารเช้าพอทานได้ค่ะ โดยรวมให้4ดาว
Stayed 1 night in Apr 2019
Response from ฝ่ายบริหาร on 22 May 2019
ทางโรงแรมเลอบาหลี รีสอร์ทแอนด์สปา ขอขอบคุณท่าน ที่ได้เข้าพักกับเรา และต้องขออภัยอย่างยิ่งกับข้อผิดพลาดที่เกิดขึ้น ทางโรงแรมต้องขอขอบคุณทุกความคิดเห็นจากท่าน เพื่อที่ทางโรงแรมจะได้นำมาปรับปรุงแก้ไขให้ดียิ่งขึ้น และหวังเป็นอย่างยิ่งว่าท่านจะให้โอกาสทางโรงแรมได้ต้อนรับและดูแลท่านในโอกาสหน้า

6/10 Okay

TAKATSUGU

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2019
Response from Management Team, Le Bali Resort & Spa on 19 Apr 2019
First of all, thank you for sharing your experience with us. In relation to the aspects of your experience that were not up to your expectations, I will be working with the team to address this so that we can continue to improve. Thank you again for the feedback and we do hope to have the opportunity to welcome you back again. With best regards,

2/10 Terrible

Verified traveller

Stayed 2 nights in Feb 2019
Response from Management Team, Le Bali Resort & Spa on 19 Apr 2019
First of all, thank you for sharing your experience with us. In relation to the aspects of your experience that were not up to your expectations, I will be working with the team to address this so that we can continue to improve. Thank you again for the feedback and we do hope to have the opportunity to welcome you back again. With best regards,

2/10 Terrible

Verified traveller

Stayed 2 nights in Feb 2019
Response from Management Team, Le Bali Resort & Spa on 19 Apr 2019
First of all, thank you for sharing your experience with us. In relation to the aspects of your experience that were not up to your expectations, I will be working with the team to address this so that we can continue to improve. Thank you again for the feedback and we do hope to have the opportunity to welcome you back again. With best regards,

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
チェックイン時に予約したカテゴリーの部屋が満室と言われ、代案が全てとうてい納得のいく内容では無かった。
Stayed 1 night in Dec 2018
Response from Quality Manager on 28 Jan 2019
First of all, thank you for sharing your experience with us. In relation to the aspects of your experience that were not up to your expectations, I will be working with the team to address this so that we can continue to improve. Thank you again for the feedback and we do hope to have the opportunity to welcome you back again.

10/10 Excellent

Maëva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Génial
Parfait pour se reposer!
Stayed 1 night in Dec 2018
Response from Quality Manager on 5 Jan 2019
Thank you very much for your nice feedback which is highly appreciated. We are looking forward to welcome you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店风格很好。干净 房间用品非常好。服务员很热心服务。早餐有送餐到房间的服务 很好吃。酒店有面包车服务 去哪里都方便。下次还会再来
Stayed 1 night in Oct 2018
Response from Le Bali Resort & Spa Pattaya on 12 Nov 2018
Dear valued guest Thank you for choosing the hospitality of Le Bali resort & Spa Pattaya, and for taking the time to write a review about your recent experience. We are all most delighted to know that you enjoyed your experience at our hotel. We will share your feedback with the team Please do come back and stay again next time you are in Pattaya. Best regards,

10/10 Excellent

Tanapon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Good hotel and good staff. The food was delicious. I like the pool, it's very relax.
Stayed 1 night in Sep 2018
Response from Le Bali Resorts & Spa Pattaya Team on 12 Nov 2018
Dear Khun Tanapon Thank you very much for staying with us and for your 5 star review. We are delighted to learn that your stay was a pleasant one and thank you very much for sharing such gracious comments. We hope to welcome you again in the future soon. Best regards

2/10 Terrible

Tim, hong kong

Disliked: Staff & service, property conditions & facilities, room comfort
很差的酒店
凌晨1:00 突然無冷氣提供，打電話去front desk 係冇無人接電話，親自去front desk complaint 話會搵職員來維修，等左半小時仍未見有職員來，再致電front desk 仍然無人聽電話，再親自去行去front desk，佢地職員同我講重未聯絡到維修人員，front desk 職員完全沒有理會客人感受，更要我表達非常不滿才話安排轉房。另2間客都一樣，熱水非常不足，沒有再選擇機會
Stayed 3 nights in Aug 2018

10/10 Excellent

Laura, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好新好清潔
位置雖然唔近沙灘，但我住Pool access房間，係酒店hea下都唔錯！而對面就有間family mart，方便隨時醫肚～
Stayed 2 nights in Jul 2018

4/10 Poor

jie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
景色、設備は非常に良くて、申し分はありませんでしたが、朝食は悪いので、普通三流ホテルと一緒です。
Stayed 2 nights in Jul 2018

6/10 Okay

BOEM JIN

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
최고이지만 아쉬움
시설, 객실 최고이고 조식도 괜찮은데 몇가지 아쉬운점. 첫째, 7층이어서 그랬는지 몰라도 샤워기 수압이 약수물 수준입니다. 머리 긴 분들은 샴푸하다가 디스크 걸릴듯. 낮은층은 좀 나을런지도. 둘째, 호텔 옆 가라오께와는 분쟁인가요? 어떻게 스피커를 그렇게 크게 늦은시간까지 틀어 놓을 수 있나요. 알 수 없는 사람의 못하는 노래를 오래 들었습니다. 나쁜점은 아니지만 중국 단체관광객 정말 많더군요. 체크아웃때 직원이 저에게 중국어로 인사하더군요.
Stayed 1 night in Jul 2018

4/10 Poor

Willi, Metzingen

Liked: Staff & service
Grosses Hotel etwas abgelegen
Sehr schöne hintere Poolanlage, leider ist das Wasser des Pools zu kalt. Keine Sauna. Fitnessraum ist einfach zu klein und zu spärlich ausgestattet. Die Baustelle gegenüber des Hotels ist laut und stört beim Ruhen am Pool. Nachts ist die Karaoke Bar außerhalb des Hotels sehr laut. Hotel ist etwas abgelegen, Sie brauchen immer ein Taxi.
Stayed 6 nights in May 2018

6/10 Okay

Rajsak

Liked: Cleanliness, staff & service, property conditions & facilities
สะดวก สบาย ใจกลางเมือง ไปมาสะดวก
ภายในโรงแรมโดยรวมโอเค ดี อาหารเช้าพอใช้ ห้องพักติดตรงเตียงนอนไม่สบาย และวิวรอบโรงแรมไม่สวย ติดถนนและเสียงดัง นักท่องเที่ยงจีนเยอะไปหน่อย

8/10 Good

Azad

Liked: Cleanliness, staff & service
Stayed 8 nights in Jan 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
paent hotel , lidt uden for centrum . betjening god . morgenmad god . seng haard . kan anbefales .
Stayed 3 nights in Jan 2018

8/10 Good

Chi Tat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
冷氣漏水， 太多中國旅行團有啲嘈吵， 水壓不足
Stayed 2 nights in Nov 2017