Outdoor pool, pool umbrellas, pool loungers

Reviews of Journeyhub Pattaya Central

3.5 out of 5
Journeyhub Pattaya Central
236/21 Moo 10, Pattaya Road 2 Soi 15, Pattaya, Chonburi

Reviews

8.4

Very good

Rating 10 - Excellent. 71 out of 138 reviews" "
Rating 8 - Good. 36 out of 138 reviews" "
Rating 6 - Okay. 18 out of 138 reviews" "
Rating 4 - Poor. 7 out of 138 reviews" "
Rating 2 - Terrible. 6 out of 138 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ugo Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room smelt a bit of humidity and had to go back to breakfast level to pay for the breakfast in cash (couldn’t be charged on room). Other than that all good
Stayed 2 nights in Apr 2024
Response from Jo on 21 Apr 2024
Dear Khun Ugo Antonio,Thank you for your review and rating. We're glad your stay was enjoyable overall. And we are very sorry if something made you feel uncomfortable during your stay. We have 24-hour support staff available to fix any issues, However, we hope you'll come back and visit us in the near future. And we will solve the unwanted problem so that it does not come back to bother you again.Warm Regards,Chirawit ChuenjaiOperations Manager

10/10 Excellent

Fernando

Stayed 1 night in Apr 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great value and very comfortable. We'll be back soon !
Stayed 1 night in Apr 2024
Response from Jo on 9 Apr 2024
Dear Khun Jonathan,I value your perspective and criticism. By sharing these kind words with our members, we will support one another. We're looking forward to your speedy return.Warm Regards,Chirawit ChuenjaiOperations Manager

10/10 Excellent

Tierney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Property is a bit tucked away so couple of our taxi drivers had bit of confusion locating, but staff helped in communicating with drivers. Loved our stay, very clean and comfortable!
Stayed 3 nights in Apr 2024
Response from Jo on 6 Apr 2024
Dear Khun Tierney,We are very grateful to hear that your stay here was smooth. And we're even more delighted that you have rated and reviewed our team members with such helpfulness. We all put a lot of effort into making sure you have a great time, and please know that our help is provided with the best of intentions. I hope every journey you take gets you to your desired and safe destination.Warm Regards,Chirawit ChuenjaiOperations Manager

10/10 Excellent

Suparat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staffs and polite. The room is clean and location is near 7-eleven. Only thing need to improve is the noise of other room from outside (opening or shutting the door) disturbed you along the night.
Stayed 1 night in Mar 2024
Response from Jo on 21 Mar 2024
Dear Khun Suparat,Thank you for taking the time to give your rating. Moreover, your helpful suggestions will help us understand what our guest want and make it even better.We apologize to you for this incident and making the atmosphere of your vacation less than perfect. We will fix this problem quickly so that this problem does not happen to other guest again.Thank you very much again for the advice. And we look forward to your return visit again in the future.Warm Regards,Chirawit ChuenjaiOperations Manager

10/10 Excellent

AHMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent…. 10 out of 10
Stayed 4 nights in Mar 2024
Response from Jo on 21 Mar 2024
Dear Khun Ahmed,Thank you for your rating. A smooth and enjoyable stay is an important part of what we want to provide to all our lovely guests. You got that.Warm Regards,Chirawit ChuenjaiOperations Manager

10/10 Excellent

AHMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent….. 10 out of 10
Stayed 1 night in Mar 2024
Response from Jo on 21 Mar 2024
Dear Khun Ahmed,Thank you for your rating. A smooth and enjoyable stay is an important part of what we want to provide for all our lovely guests. You got that.Warm Regards,Chirawit ChuenjaiOperations Manager

10/10 Excellent

AHMED

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent….10 out of 10
Stayed 1 night in Mar 2024
Response from Jo on 4 Mar 2024
Dear Khun Ahmed,Thank you for taking the time to rate the hotel. We hope that you're having an enjoyable and memorable experience during your stay here. Please don't hesitate if you need anything further by dialing 0 so we can help you as conveniently as possible.Warm Regards,Chirawit ChuenjaiOperations Manager

10/10 Excellent

Rohit

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Good people. Stay was amazin. Definitley worth it.
Stayed 2 nights in Feb 2024
Response from Jo on 27 Feb 2024
Dear Khun Rohit,Thank you very much to taking the time to rate and comment our hotel. guest comfortable with their stay is our priority that we focus on.Looking forward to see you here again soon.Warm Regards,Chirawit ChuenjaiOperations Manager

10/10 Excellent

Kfir, Hagor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the money
Stayed 9 nights in Jan 2024
Response from Jo on 14 Feb 2024
Dear Khun Kfir,We appreciate your review and words of gratitude. Making each and every guests as happy as we can is our primary objective to provide them the most memorable day possible. Moreover, we get joy from seeing our guests grin. We wish you all the best today and always. We're waiting on your next visit.Warm Regards,Chirawit ChuenjaiOperations Manager

10/10 Excellent

Eamon

Rose on reception and her colleagues are super friendly and helpful , breakfast is ok if u just want cereal ,coffee and toast , used to stay here when it was Pattaya bay resort hotels had a bit of a make up but in overall standards it’s a good place to stay and I’d stay again for sure
Stayed 5 nights in Jan 2024
Response from Jo on 5 Feb 2024
Dear Khun Eamon,We all adore you and appreciate your feedback. we appreciate your thoughtful action regarding Rose. It's not just her, though. We are very excited to have you visit and are ready to help. I hope your next visit will still be just as lovely as it has always been. I will forward your warm remarks to every members. I hope Rose, in particular, is overjoyed to see this message.Warm Regards,Chirawit ChuenjaiOperations Manager

8/10 Good

Kalvir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant surprise
This hotel was a pleasant surprise. The staff here were very helpful.and the room itself was very goos. Ideal for solo travellers. Plenty of trnasport available, bike and taxi to take you places and both bars and food options too.
Stayed 3 nights in Jan 2024
Response from Jo on 30 Jan 2024
Dear Kalvir,The greatest motivation we have comes from your appreciation. we're delighted you spending the time to write honor review. We are dedicated to staff development and training in response to your positive remarks about our members' ability to serve our guest to the highest standard.Looking forward to welcoming you for next visit in the future.Warm Regards,Chirawit ChuenjaiOperations Manager

10/10 Excellent

Stephen, Doha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, modern and clean rooms. A little bit of a walk from the main road but nothing crazy. Staff helpful and friendly.
Stayed 6 nights in Dec 2023
Response from Jo on 26 Jan 2024
Dear Khun Stephen,I appreciate the lovely complement. We also believe that spending a holiday here with us would be fantastic for you. Looking forward to seeing you again soon.Warm Regards,Chirawit ChuenjaiOperations Manager

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Hotel
Golf trip. Game was terrible but stay very enjoyable.
Stayed 8 nights in Jan 2024
Response from Jo on 21 Jan 2024
Dear Brian,I appreciated your helpful review.I firmly believe that the competitive will be won in your further visit at our property.Warm Regards,Chirawit Chuenjai,Operations Manager

8/10 Good

Charlie

Stayed 2 nights in Jan 2024
Response from Jo on 21 Jan 2024
Dear Charlie,We appreciate you rating your enjoyable stay. Your review will motivate us to continue providing unending service and improvement. We're looking forward to welcome you stay again at Journeyhub Pattaya Central.Warm Regards,Chirawit ChuenjaiOperations Manager

10/10 Excellent

Dwayne

Stayed 6 nights in Dec 2023
Response from Jo on 31 Dec 2023
Dear Dwayne,Thank you very much for your rating. We hope you'll come back for next visit at our charming hotelwait to see you !!Regards,Chirawit ChuenjaiFront Office Manager

6/10 Okay

AZIZ

Liked: Staff & service
Disliked: Property conditions & facilities
Older hotel, more basic furnishings.
This hotel is a bit old, with a more 2* feel. In room furniture was quite dated. It's clean but it's not up to Western standards. Restaurant is ok. Had issues with my in room safe and they kept saying someone will come and no ever did. It's also a bit awkward for location.
Stayed 3 nights in Dec 2023
Response from Joseph on 19 Dec 2023
Dear Aziz, Thank you for taking the time to share your experience with us. We highly appreciate your candid feedback on where we can further improve our services. Kind regards,Joseph YamdeeHotel Manager

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Joseph on 17 Dec 2023
Dear Jonathan,Thank you for staying at Journeyhub Pattaya Central. We hope to welcome you back again soon.Kind regards,Joseph YamdeeHotel Manager

8/10 Good

jitendra

Stayed 1 night in Dec 2023
Response from Joseph on 12 Dec 2023
Dear jitendra, Thank you for staying at Journeyhub Pattaya Central. We hope to see you again soon.Kind regards,Joseph YamdeeHotel Manager

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Joseph on 7 Dec 2023
Dear James,Thank you for staying with us. We hope to see you soon.Warm regards,Joseph YamdeeHotel Manager

6/10 Okay

Priscilla

Travelled with family, Travelled with partner
I like the swimming pool on the rooftop it’s nice and quiet.
Stayed 3 nights in Nov 2023
Response from Joseph on 7 Dec 2023
Dear Priscilla, Thank you for staying with us. We're glad to hear that swimming pool on the rooftop was on of the highlights in staying at Oakwood Hotel Journeyhub Pattaya.Kind regards,Joseph YamdeeHotel Manager

4/10 Poor

TRAVIS

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Close to everything guests moving furnishings in the night making noise not sure why or how they can make so much noise
Stayed 14 nights in Nov 2023
Response from Joseph on 19 Nov 2023
Dear Travis,Thank you for taking the time to share your feedback with us. We're sorry to hear of your unpleasant stay due to the unwanted noise which is beyond the hotel's control. Sincerely,Joseph YamdeeHotel Manager

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from Joseph on 19 Nov 2023
Dear Shaun,Thank you for your feedback. We hope to see you again soon.Kind regards,Joseph YamdeeHotel Manager

4/10 Poor

Mohammadreza

Disliked: Amenities
Not bad, breakfast wasn't good, also it's noisy but good and helpful staff
Stayed 1 night in Nov 2023
Response from Joseph on 11 Nov 2023
Dear Mohammadreza, Thank you for your feedback on where we can improve on our breakfast standards. I have passed on your comments to our outsource restaurant so that they are made aware to raise the quality of the breakfast offerings on the buffet line. Once again thank you for staying with us.Warm regards,Joseph YamdeeHotel Manager

8/10 Good

Moe

Stayed 3 nights in Nov 2023
Response from Joseph on 9 Nov 2023
Dear Moe,Thank you for your feedback. We highly appreciate it.Warm regards,Joseph YamdeeHotel Manager

10/10 Excellent

Mohammadreza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, good location, very polite and friendly employees, highly recommend
Response from Joseph on 8 Nov 2023
Dear Mohammadreza,Thank you for staying with us. We high appreciate your feedback and comments.Warm regards,Joseph YamdeeHotel Manager

4/10 Poor

Mohammadreza

Disliked: Amenities
Not bad, breakfast wasn't good, also it's noisy but good and helpful staff
Stayed 1 night in Nov 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my 2 week stay. Hotel staff , security and clean staff very friendly and helpful.
Stayed 15 nights in Sep 2023
Response from Joseph on 14 Oct 2023
Dear Michael,It was a great pleasure having you stay with us for a long period of time. We're glad to hear that our staff a very good impression on you. Looking forward to have you back in Pattaya soon.Kind regards,Joseph YamdeeHotel Manager

10/10 Excellent

VIPADA

Stayed 3 nights in Sep 2023
Response from Joseph on 28 Sept 2023
Dear Khun Vipada,Thank you for your compliments. Have a pleasant day.Kind regards,Joseph YamdeeHotel Manager

10/10 Excellent

Jeffrey

Stayed 4 nights in Aug 2023
Response from Joseph on 28 Sept 2023
Dear Jeffrey,Thank you for your rating us on Expedia. We hope to see you soon.Kind regards,Joseph Yamdee Hotel Manager

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday
Great hotel great staff Great location great pool Rooms cleaned everyday. Great food good breakfast.
Stayed 4 nights in Aug 2023
Response from Govnd Joshi on 14 Aug 2023
Dear Valued Guest ,We greatly appreciate your fantastic review of your recent stay at Oakwood Hotel Journeyhub Pattaya! It's truly heartwarming to read about your positive experiences with our staff, location, pool, and amenities. We're thrilled that you enjoyed our well-maintained rooms, delicious food, and breakfast offerings. Your kind words inspire us to continue delivering exceptional hospitality. We can't wait to welcome you back for another wonderful stay in the future!Warm regards,Govnd JoshiHotel Manager

10/10 Excellent

Andrew

Stayed 14 nights in Jun 2023
Response from Govnd Joshi on 14 Aug 2023
Dear Valued Guest,Thanks for staying with us here at Oakwood Hotel journeyhub Pattaya and taking time to review us.Looking forward to welcoming you again in the near future.Regards,Govnd JoshiHotel Manager

10/10 Excellent

Andrew

Stayed 14 nights in Jun 2023
Response from Govnd Joshi on 14 Aug 2023
Dear Valued Guest,Thanks for staying with us here at Oakwood Hotel journeyhub Pattaya and taking time to review us.Looking forward to welcoming you again in the near future.Regards,Govnd JoshiHotel Manager

10/10 Excellent

Egill Gretar

Stayed 22 nights in May 2023

10/10 Excellent

Mark

Stayed 3 nights in Jun 2023

8/10 Good

Boonlert

Stayed 7 nights in May 2023

10/10 Excellent

Lennart

Stayed 3 nights in May 2023

6/10 Okay

Robert

Stayed 1 night in Apr 2023
Response from Chirawit Chuenjai, Front Office Manager on 3 May 2023
Dear Khun Robert,Thank you very much to staying at Oakwood Hotel Journeyhub, Pattaya recently. your feedback will helping us to improve our team to do better. We're looking forward to welcome you back to stay with us with warm greeting around here at Oakwood

10/10 Excellent

Mahendra, Pohnpei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nearby beach
Stayed 2 nights in Apr 2023
Response from Chirawit Chuenjai, Front Office Manager on 3 May 2023
Dear Khun Mahendra,Thank you very much for your recent stayed at our property and giving us a top rating. Our team member looking forward to greeting and welcome you with hospitality for your next visit.

8/10 Good

Christophe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap and decent.
Stayed 3 nights in Mar 2023
Response from Chirawit Chuenjai, Front Office Manager on 3 May 2023
Dear Khun Christopher,Thank you very much for staying with us at Oakwood Hotel Journeyhup, Pattaya and rated us a high score. We hope you had an enjoyable stay and await to welcome you back for the next future.

6/10 Okay

Ryuta

Stayed 1 night in Mar 2023
Response from Jo on 29 Mar 2023
Dear Ryuta,First of all, Thank you very much for your recent stayed at our property and leave a positive rate for us. We surely to making guest have a pleasant and enjoyable stay with us. hopefully that we can serve you all the best for your next visit

6/10 Okay

Thomas

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was friendly n location good. But can tell no money was spent by the landlord n everything dated, lacking any modern feel or creature comforts such as USB. Good for the money but could do better.
Stayed 2 nights in Mar 2023
Response from Govnd Joshi on 20 Mar 2023
Dear Valued Guest,Thank you for choosing Oakwood Hotel Journeyhub Pattaya and taking time to review us here on Expedia. We regret that your stay was not satisfactory to make you feel a modern however, the location and hotel is very much liked by our guest for its atmosphere as it gives you a very quiet environment while you are in the hustle of the city, however, we will definitely look into the improvement. We really appreciate your comment on our team members as they put their all effort to keep our guest happy at the property. We will look forward to welcoming you again in the near future.Regards,Govnd Joshi Hotel Manager

10/10 Excellent

James, Tulsa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Quiet but just a few minutes from the beach and Walking Street. Rooftop pool was a hidden gem. Freindly staff. Rooms are a good size and recently updated. For me (American) it was nice to be a few steps from Starbucks in the morning. For my girlfriend (Thai) it was nice to have so many dining options so close. We walked to the beach every night. So romantic! Walking Street is crazy and not great for a couple, unless you are young and adventurous. I would 💯 stay again!
Stayed 3 nights in Mar 2023
Response from Govnd Joshi on 17 Mar 2023
Dear James,Thank you for choosing Oakwood Hotel Journeyhub for your stay here in Pattaya and taking time to review us here at Expedia. We are glad that you liked your stay here. The location of the hotel is favourable by everyone as its close by all the major attraction of the town. Our team members put their all efforts to keep the hotel feel welcomed to our valued guets.We Look forward to welcoming you again in the near future.Regards,Govnd Joshi,Hotel Manager

2/10 Terrible

Kelvin

Stayed 1 night in Nov 2022

8/10 Good

Luke

Stayed 1 night in Feb 2023

6/10 Okay

AMAR

Stayed 1 night in Feb 2023
Response from Jo on 29 Mar 2023
Dear Amar,First of all, Thank you very much for your recent stayed at our property and leave a positive rate for us. Our staff can't wait to serving you all the best.

10/10 Excellent

Eric

Stayed 7 nights in Jan 2023
Response from Govnd Joshi on 6 Feb 2023
Dear Valued Guest,Thank you for staying with us here at Oakwood Hotel Journeyhub Pattaya and taking time to review us here on expedia. We really value your comments and also looking forward to welcoming you again here.Regards,Govnd JoshiHotel Manager

10/10 Excellent

Koh Wee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will recommend friends
Stayed 2 nights in Jan 2023
Response from Govnd Joshi on 6 Feb 2023
Dear Valued Guest,Thank you for staying with us here at Oakwood Hotel Journeyhub Pattaya and taking time to review us here on expedia. We really appreciate you to recommend our hotel to your friends and also looking forward to welcoming you again here.Regards,Govnd JoshiHotel Manager

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday.
All staff was. Good and friendly. The only thing I would say is that the curtains need blackout blinds behind them.
Stayed 5 nights in Dec 2022
Response from Govnd Joshi on 19 Jan 2023
Dear Valued Guest,Thanks for staying with us here at Oakwood Journeyhub Pattaya and taking time to writing your feedback. Our team members are always on our toes to make your stay memorable and thanks for mentioning it. We really regret that you had to face some noise issue. We really appreciate your suggestions and will work on it. Looking forward to welcoming you again here in the near future.Regards,Govnd Joshi Hotel Manager

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for price you pay.
Stayed 21 nights in Dec 2022
Response from Govnd Joshi on 19 Jan 2023
Dear Valued Guest,Thanks for staying with us here at Oakwood Journeyhub Pattaya and taking time to writing your feedback. Our really value your comments and feedback to us. Looking forward to welcoming you again here in the near future.Regards,Govnd Joshi Hotel Manager