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Reviews of Ana Anan Resort & Villas Pattaya

5 out of 5
Ana Anan Resort & Villas Pattaya
288, Moo 2, Soi Na Jomtien 20, Sattahip, Chonburi

Reviews

9.0

Wonderful

Rating 10 - Excellent. 68 out of 107 reviews" "
Rating 8 - Good. 29 out of 107 reviews" "
Rating 6 - Okay. 6 out of 107 reviews" "
Rating 4 - Poor. 3 out of 107 reviews" "
Rating 2 - Terrible. 1 out of 107 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

miko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice welcome ice-cream
Stayed 2 nights in Apr 2024
Response from Piraya Satarin on 21 Apr 2024
Dear mikoWe would like to take this opportunity to thank you for taking your time to share your valued feedback!We are very delighted to hear that you like our resort. Especially, our welcome drink is Mango popsicle which is very famous fruit and well known around the world. Well, the Your comments are positive and encourage us to continuously provide the quality of good work and encourage our team members.We wish to have a chance to welcome you and your family to the “Happy Land” again.Sincerely,Ana Anan Team

10/10 Excellent

Apichat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Piraya Satarin on 21 Apr 2024
เรยน คณ Apichatอาณา อนนท รสอรท แอนด วลลา พทยา ขอขอบพระคณ เปนอยางยงทไววางใจเขาพกกบทางรสอรท ทมผบรหาร และพนกงาน อาณา อนนท รสอรท แอนด วลลา พทยา มความยนดอยางยงท คณ Apichat ประทบใจในบรการของเรา.คำชมเชยจาก คณ Apichat เปนแรงผลกดนและสรางแรงบนดาลใจในการทำงานของพนกงานทกทานเปนอยางดยงอาณา อนนท รสอรท แอนด วลลา พทยา หวงเปนอยางยงวา จะไดมโอกาสดแลทาน ในโอกาสหนา.ดวยความเคารพอาณา อนนท รสอรท แอนด วลลา พทยา

10/10 Excellent

Jebin

Travelled with family
We have a comfortable stay :)
Stayed 3 nights in Apr 2024
Response from Piraya Satarin on 13 Apr 2024
Dear Jebin,Thank you very much for sharing your comments! We are delighted to hear that you have a good time during your staying here. Your feedback definitely encourages us to enhance the guest experiences. Our team is very proud of that and we continuously strive very hard to satisfy the guests ‘satisfactory as much as we can!We are looking forward to hearing from you. If any question, please feel free to contact us.Sincerely,Ana Anan Team

8/10 Good

YIU FUNG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool and beachside is nice
Stayed 1 night in Apr 2024
Response from Piraya Satarin on 9 Apr 2024
Dear YIU FUNG,Thank you very much for taking your time to share your feedback! We are very delighted to hear that you have a great time with us. your compliment by rating us will be shared to Ana Anan team and encouraged them for their effort.We strive very hard to improve our service in order to enhance our guests’ satisfaction.We wish to have a chance to welcome you and your family to the “Happy Land” again.Sincerely,Ana Anan Team

6/10 Okay

Hiroshi

Travelled with family
Liked: Staff & service
staff were in general quite friendly, breakfast food selection was moderate, no omelette which is quite surprising. the room was a bit aged... bath room sliding door was a bit stuck and bath water plug was leaking water, and the floor was a bit sticky. think the previous guest might have spilled some fizzy drinks... more importantly the walls were a bit thin, you could hear noises from other rooms and people coughing Pool was a bit small and the corners had a bit of slippery mould which could cause an accident Last of all, frontdesk could have more proactively shared that they have golf cart to send you to places
Stayed 2 nights in Feb 2024
Response from Piraya Satarin on 17 Feb 2024
Dear Hiroshi, Thank you for letting me know about your concern! We are delighted to hear from you.Please accept my sincere apology for the inconvenience during your stay with us. As you mention about omelette, I am usure that it is the communication or not because we have omelette serve as normal.Well, every single point that you mention, it has been reported to head of concerned department to solve the issue right away.We wish to have a chance to welcome you back again in order to see our improvement.Sincerely,Ana Anan Team

6/10 Okay

Aphiradee

Travelled with family and small children
Liked: Staff & service
Ok not bad
Stayed 1 night in Jan 2024
Response from Piraya Satarin on 30 Jan 2024
Dear Khun AphiradeeThank you very much for taking time to share your feedback! We are delighted to hear that you had a wonderful time with us.We strive very hard to improve our service in order to satisfy our guests’ satisfaction. We are looking to welcoming you to see again.Sincerely,Ana Anan Team

2/10 Terrible

Dmitriy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Severly over-rated
We booked Oceanfront pool villa for $450 per night which promised views of ocean and privacy. It was not villa, jist a singke room buildings attached to each other. Ocean was 150 meters away and obstructed view by lagoon and overgrown marsh/tree
Stayed 2 nights in Jan 2024
Response from Piraya Satarin on 30 Jan 2024
Dear Mr. Dmitriy,Thank you for letting us know about your concern! We are very sorry to hear that you seem unsatisfied about the villa that you stay. I truly understand that the perspective of each person about villa is also different. And our resort is the natural with canal before the resort built.If you have a chance to visit us again, please feel free to contact me in personal ( I am Tippy, Front Office manager). I am looking forward to hearing from you.Sincerely,Ana Anan Team

10/10 Excellent

Vivek

Stayed 2 nights in Dec 2023
Response from Piraya Satarin on 13 Jan 2024
Dear Khun VivekIt was very nice to hear about your stay!We strive very hard to improve our service in order to satisfy our guest’ satisfaction.Your comments will be shared to Ana Anan team and encourage them for their effort.We wish to have a chance to welcome you and your family to the “Happy Land” again.Sincerely,Ana Anan Team

8/10 Good

Lai Kwan

Stayed 3 nights in Dec 2023
Response from Ana Anan Team on 12 Dec 2023
Dear Lai Kwan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ana Anan Team

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are big and very clean. Bath area is very big also.
Stayed 2 nights in Nov 2023
Response from Ana Anan Team on 13 Nov 2023
Dear Jon,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023
Response from Ana Anan Team on 7 Nov 2023
Dear Elena,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 Okay

Genoveva

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Ana Anan Team on 2 Nov 2023
Dear Genoveva,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

8/10 Good

yanling

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big bathroom and affordable price
The location is not so good because it’s a bit far from everything. Our expectation was higher because in the picture it looks nicer. Overall it’s value for money spent.
Stayed 2 nights in Oct 2023
Response from Ana Anan Team on 21 Oct 2023
Dear Yanling,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Aditya

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The place is away from the city has direct access to the beach and is nice and cozy - the service can improve other than that very nice family friendly place
Stayed 2 nights in Sep 2023
Response from Ana Anan Team on 13 Oct 2023
Dear Aditya,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Alexander

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the out of the way, private and serene feel to the place. Food was incredible, the staff was impeccable. Wonderful place, will come again.
Stayed 5 nights in Sep 2023
Response from Ana Anan Team on 5 Oct 2023
Dear Alexander,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

kwan ho

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2023
Response from Ana Anan Team on 5 Oct 2023
Dear Kwan ho,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

yvan

Stayed 1 night in Sep 2023
Response from The Management Team on 24 Sept 2023
Dear Yvan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in pattaya
Love it I would stay here again
Stayed 2 nights in Sep 2023
Response from The Management Team on 14 Sept 2023
Dear Kevin,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Jill

Stayed 1 night in Sep 2023
Response from The Management Team on 14 Sept 2023
Dear Jill,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Apinya

Stayed 1 night in Aug 2023
Response from The Management Team on 30 Aug 2023
Dear Khun Apinya,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management Team

8/10 Good

Aaron

Stayed 14 nights in Jul 2023
Response from The Management Team on 5 Aug 2023
Dear Aaron,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management Team

8/10 Good

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is tucked off the main road wether I would walk it? Not so sure….. dining for breakfast is broken into two separate dining rooms, one for the villas and one for everyone else. Not so sure I got my moneys worth. Ok it did rain every day so we kind of stayed on property not too much to do. Staff well let’s say when we checked in. No one told us that Check-in for the villas was in the dining room so we stood in line only to be told after the fact. I travel to Thailand every six months and stay at a different hotel every time. This property will definitely be on my not to return list.
Stayed 2 nights in Jul 2023
Response from The Management Team on 24 July 2023
Dear Rodney,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel, picturesque, great staff.
Stayed 3 nights in Jul 2023
Response from The Management Team on 24 July 2023
Dear Peter,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

khantima

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, room cleanliness, good facility in the room, very nice breakfast.
Stayed 1 night in Jul 2023
Response from The Management Team on 24 July 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Wing Si Joyce

Stayed 1 night in Jun 2023
Response from The Management Team on 24 July 2023
Dear Wing Si Joyce,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Christopher

Stayed 1 night in Jun 2023
Response from The Management Team on 28 June 2023
Dear Christopher,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management Team

8/10 Good

Varakit

Stayed 1 night in Jun 2023
Response from The Management Team on 22 June 2023
Dear khun Varakit,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Lok Lam

Stayed 2 nights in May 2023
Response from The Management Team on 29 May 2023
Dear Lok Lam,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Lokho

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in May 2023
Response from The Management Team on 29 May 2023
Dear lokho,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Patcharida

Stayed 1 night in May 2023
Response from The Management team on 29 May 2023
Dear Khun Paycharida,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Thavikarn

Stayed 2 nights in May 2023
Response from The Management Team on 29 May 2023
Dear Khun Thavikarn,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Wanicha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is so good.
Stayed 1 night in May 2023
Response from Management Team on 7 May 2023
Dear Khun Wanicha,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management Team

4/10 Poor

Sasima

Stayed 1 night in Mar 2023
Response from Management Team on 17 Mar 2023
Dear Khun Sasima,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,The Management Team

10/10 Excellent

PUNLAPA, VANCOUVER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Management Team on 16 Mar 2023
Dear Khun PUNLAPA,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management Team

10/10 Excellent

Louis

Stayed 1 night in Mar 2023
Response from Management Team on 16 Mar 2023
Dear Louis,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management Team

10/10 Excellent

Lai Kwan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very stylish and comfy hotel, and the staffs are very nice!
Stayed 4 nights in Jan 2023
Response from Management Team on 29 Jan 2023
Dear Lai Kwan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management Team

6/10 Okay

PK

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Can hear noices from staff preparing in the kitchen and washing up early morning. They should have better sound proof rooms.
Stayed 1 night in Mar 2020
Response from Yui on 24 Mar 2020
Thank you very much for your feedback! We will use your comments to improving our services. We hope to welcome you back again. Warmest regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good architecture and nice ambience good service and so clean at all area
Stayed 1 night in Feb 2020
Response from Yui on 23 Feb 2020
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

10/10 Excellent

Papaporn, Pattaya

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, very impressed. If there is a good opportunity, will definitely go back to use the service.
Stayed 2 nights in Feb 2020
Response from Yui on 13 Feb 2020
Dear Khun Papaporn, Thank you so much for your kind message! That will be the love note to Ana Anan team, we hope to welcome you back soon. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly cosy hotel
Very friendly staff, though command of English msy not be good throughout the team. Clean and family friendly, though guests from other 'areas' could easily bypass their secure access areas by waiting for the access doors to open... Buggy shuttles are available from hotel to main street but guests would have to endure stray dogs snd stench from rubbish sites along the way... Not much of a private beach for the hotel though... small strip of land.... Food across the road, after the overhesd bridge, is very good...
Stayed 4 nights in Dec 2019
Response from Yui on 5 Jan 2020
Thank you very much for your feedback! Glad to hear that you enjoyed your stay with us so far. Hope to have a chance to welcome you back again in the future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Yui on 30 Dec 2019
Thank you very much for your feedback! Hope to welcome you back in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from ํีYui on 30 Dec 2019
Thank you very much for your feedback! Hope to welcome you back in the future.

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019
Response from Yui on 30 Dec 2019
Thank you very much for your feedback! Hope to welcome you back in the future.

6/10 Okay

Verified traveller

Travelled with family
Liked: Amenities
Slow service But many pool spot to use even your room is not pool villa
Stayed 2 nights in Sep 2019
Response from Jasmine on 13 Oct 2019
Dear Valuable Guest, We would like to say thank you for your feedback from your stay. It will useful for us to improve our service in the future. We are very happy to know that you are enjoy with our pool. Hope to serve you again when you come back to Pattaya. Best Regards,

8/10 Good

Alex, Bangkok

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Dont expect room with seaview. Photos you see when u make a booking was so different. But hotel facilities, pools, breakfast and staff above standard.
Stayed 1 night in Jul 2019
Response from Jasmine ( MFO) on 19 July 2019
Thank you for your review. The positive comments about our staffs, facilities and breakfast are greatly appreciated as we intend to offer the highest standards in all aspects. Again, thank you for taking the time to share your valuable feedback with us. We look forward to welcome you back whenever you visit Pattaya again.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Ms. Manlika Thatsanaphak, Front Office Manager on 19 June 2019
Dear Sir, Warm greetings from Ana Anan Resort & Villas Pattaya, Thank you so much for your time to write this extraordinary review and give us the high rating. We are truly grateful for your wonderful praises on our service, location and staff. It was a pleasure having you as our guest. The entire staff and I hope you will return to stay with us again. Best regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel.Best all staff and very very good services.
Stayed 1 night in Jun 2019
Response from Manlika Thatsanaphak on 17 June 2019
Dear Sir, Warm greetings from Ana Anan Resort & Villas Pattaya, Thank you so much for your time to write this extraordinary review and give us the high rating. We are truly grateful for your wonderful praises on our service, location and staff. It was a pleasure having you as our guest. The entire staff and I hope you will return to stay with us again. Best regards,

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Torsak, Jomthong

Stayed 1 night in Oct 2023
Response from Piraya Satarin on 9 Apr 2024
เรยน คณ Torsak,อาณา อนนท รสอรท แอนด วลลา พทยา ขอขอบพระคณทไดใหความไววางใจเขาพกกบ อาณา อนนท รสอรท แอนด วลลา พทยา. คำชมเชยของ คณ Torsak เปนแรงผลกดนและสรางแรงบนดาลใจในการทำงานของพนกงานทกทานเปนอยางดยง.อาณา อนนท รสอรท แอนด วลลา พทยา หวงเปนอยางยงวา จะไดมโอกาสดแลทาน ในโอกาสหนาดวยความเคารพอาณา อนนท รสอรท แอนด วลลา พทยา

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Piraya Satarin on 1 Mar 2024
Dear Cynthia,Thank you very much for sharing your comments!We were very happy to hear that you were enjoyable during your staying here.Your valued feedback definitely encouraged us a lot. Your messages had been shared with our team for their effort.We wish to have a chance to welcome you and your family to the “Happy Land” again.Sincerely,Ana Anan Team