Nieuview Cottage 1 | Beach/ocean view

Reviews of Paternoster Accommodation

5 out of 5
Paternoster Accommodation
1 Schoonerklip Street, Paternoster, Western Cape

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 8 reviews" "
Rating 8 - Good. 3 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

9.0/10

Cleanliness

7.6/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
Misrepresentation of the view was very disappointing, the unit we were allocated has no view at all but no mention of this was made. Also there is waterleak at the bath on the first floor and drips through the ceiling into the kitchen.
Stayed 4 nights in Nov 2019
Response from Naomi on 9 Dec 2019
WE are so sorry that you was not able to read the description of the property that you have booked. It is very clear under the description of the property that there is NO sea view and we also don't show any sea view photo's. It is extremely important to read the description of the property and that one doesn't look at the overall descriptions and photo's. The water leak is only there when the bath is very full. So sorry that we didn't warn you about the bath. With the water restrictions we though everyone knows. We were in communication with the person that made the booking for you and according to him you were quite happy and that you are enjoying your stay. We trust that you will book the sea view property next time.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Nice view - but not much else
We stayed in cottage 2, and the best thing about the stay was the view. There was no shower and the tub leaked from upstairs to downstairs causing quite a bit of water to cover the floor. Not worth the price, especially given the plethora of accommodation in the area.
Stayed 2 nights in Sep 2019
Response from Paties on 23 Sept 2019
Thank you for the review. Cottage 2 is advertised with only a bath tub and no shower. It is so sorry that you haven't read it. The leak is not from the tub, ii is from the hand shower that is not properly closed. It would have been great if you could have reviewed the luxuries offered and the services. Regards, Manager

10/10 Excellent

Desiree, Pretoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beautiful view and easy access to the beach was great. Overall we had an amazing time and will be returning soon.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views and cozy stay
Ratings are for Soli Deo Gloria. Apparently there's a mix-up on the website, thought I had booked for Nieuview only to find upon arrival it was for a different though related place. Had received email confirmation for Nieuview as well, but would double check booking beforehand. Ben was very responsive to anything we needed. Still an incredibly beautiful and extremely comfortable stay overall. Only 1-1.5 hours to West Coast National Park and the Postberg Flower Reserve.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 18 Sept 2016
Thank you for your lovely review on Nieuview. Thank you for staying with us and we really hope to welcome you back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nieuview #1 - Paternoster
The location of Nieuview is excellent, right on the beach. Although it is located at the end of the houses on the beach, it is adjacent to an informal beach parking area that attracts casual parking and the associated disturbances of such activity. The shower in Nieuview #1 could not be used due to a constant boiling hot water temperature that did not allow for a cold water inflow. This was reported on day one of our stay but remained the same for the two days in total. On arrival we were cautioned about the increase in localised break-ins, having to ensure that all was padlocked every time you left the apartment. A suggestion was made on departure to repair the tell-tale damage to the beach door from an attempted break-in, this would appease future guests from worrying about security during their stay. Overall Paternoster is a super place to unwind for a couple of days.
Response from General Manager on 18 Sept 2016
Thank you for sharing your review with us on TripAdvisor. We appreciate and value your feedback. We strive for perfection and take note of your comments regarding service. We are looking forward to welcome you back to Nieuview.

6/10 Okay

Verified traveller

Stayed 2 nights in Mar 2020