- Liked: Cleanliness, staff & service, amenities
- Disliked: Property conditions & facilities
Beautiful property, but overall needs some TLC. Not their fault but power was out on arrival, until 5am, next morning no hot water. Went to restaurant and no host, all tables are dirty , had to wait 10 minutes for that. Food was lukewarm, not proper holding temps. After all this at over $600/night the on duty manager thought a $120 courtesy credit for a $2,100 stay was sufficient. Following day, restaurant had a host and was clean, but back to lukewarm food, not proper holding temps for perishable items like eggs, meat, etc. If this was a Hyatt House at 1/3 the price I would expect it, not a Hyatt Centric. Please get it together.