Verified review
6/10 Okay
Lillian
23 July 2023
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities, communication
The good: The location is fabulous! Right by the Opera metro station and RER Auber, as well as both a Big Bus Tour stop and the only downtown Paris Roissybus stop for the CDG airport. Very walkable to shops and the Louvre. We stayed here as a family of 6 with 4 adults and 2 kids.
The apartment itself is mixed. It feels like a rental and not a home. The largest bedroom has no window or ventilation and gets very hot; they provide a fan in the room and there are 2 AC units in the living room as well. The bedroom with 2 beds is very tight and the bed by the door almost touches the wall, making it difficult to get to the bed by the window. The bathroom situation isn't ideal for 6 guests because there are two toilet stall rooms with a separate "bathroom" with a shower and sink - located right at the living/dining room. Sharing one shower among 6 people felt a bit like being in a college dorm.
Amenities are a bare minimum, especially in the kitchen. There were 3 mugs, 2 water glasses, and 1 wine glass yet 10 tiny espresso cups. Basic seasonings in the kitchen would have been nice, like salt & pepper or oil.
The support received from Sweet Inn was subpar. Wifi was intermittent and they supposedly sent someone out, but never got back to me and it didn't fix the issue. The Sweet Inn app crashed frequently and sometimes we struggled to get the door to unlock due to smart lock errors.
I would not book with Sweet Inn again, but would stay near Opera.
Stayed 5 nights in Jul 2023