Rooftop terrace

Reviews of Jo&Joe Paris Nation - Hostel

Jo&Joe Paris Nation - Hostel
61 Rue de Buzenval, Paris

Reviews

8.8

Excellent

Rating 10 - Excellent. 50 out of 89 reviews" "
Rating 8 - Good. 24 out of 89 reviews" "
Rating 6 - Okay. 9 out of 89 reviews" "
Rating 4 - Poor. 6 out of 89 reviews" "
Rating 2 - Terrible. 0 out of 89 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sei

Stayed 2 nights in Apr 2024
Response from Lauren on 25 Apr 2024
Bonjour, merci pour cette excellente note. A très bientôt chez JO&JOE. Belle journée

10/10 Excellent

james

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Lauren on 19 Oct 2023
Bonjour James, merci pour cette excellente note. A très vite chez JO&JOE. Belle journée

8/10 Good

Annie

Stayed 2 nights in Oct 2023
Response from Lauren on 14 Oct 2023
Bonjour Annie, merci pour cette bonne note. Nous espérons te revoir très bientôt chez JO&JOE. Belle journée

4/10 Poor

Sam

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 6 nights in Sep 2023
Response from Lauren on 12 Oct 2023
Bonjour Sam, merci pour ton retour. Nous espérons que tu as passé un bon moment à Paris et nous serions ravis de t'accueillir à nouveau parmi nous. N'hésite pas à nous dire ce sur quoi nous améliorer pour ton prochain séjour. Belle journée

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice but track your room marks
Room is spacious,beds are a dense foam mattresses that seems kind of random in their platform settings. Stopper on bathroom does was off and on the ground so our door started originally off track and was a little scary for us. We put it on track but monitored it didn't fall off track again while staying in the room. Shower had Paris sewage smells if you are first to get it started, but wasn't too bad.
Stayed 4 nights in Sep 2023
Response from Lauren on 29 Sept 2023
Hello Brian,Thank you for sharing your experience. We apologize for the maintenance and the inconvience caused.We talked to our technician to fix all these issues. We hope you still had a good time in Paris. Have a nice day

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a rough experience. I got there early in the morning and could not check in early. I had to pay for two lockers for my stuff. The private room with one bed is very bare with little furniture. I felt like I paid for what a hotel would have cost with zero amenities. Plus, this hostel isn't even in a nice neighborhood. The neighborhood definitely has a decent amount of crime and is not safe to walk in the late evening. It is also far from a lot of attractions. There were even fireworks some nights that kept going off. There were no good restaurants nearby the hostel. I ordered some dinner at the hostel, but it didn't taste great. They mainly just had pizza. The service was not great either. I tried to take a shower one evening around 6:00 pm, and there was no hot water. The staff there then suggested I just take a shower in the communal bathroom. I was not sure of what the cleaning schedule was, but I only got my room cleaned around 3 days out of the 8 days I stayed there. On the day I had to leave for the airport at 5:30 am, I got locked in the hostel with no recepetionist. I tried to push a few doors open, but none would open. They locked the doors on the outside because the neighborhood is bad, but they locked them on the inside. I had to pay around 28 Euros because the Uber driver cancelled after waiting for me, which was not my fault. I barely received an apology or a solution for any problems the hostel caused for me.
Stayed 8 nights in Aug 2023
Response from Camille on 17 Sept 2023
Hello Lisa, Thank you for taking time to share your experience at JO&JOE. We are sorry to read your stay was not as good as expected. Indeed, we alwalys do our best to allow people to have early check in but unfortunately sometimes this is not possible, but we have secured lockers available to wait. We are not in the center but our hostel is placed next to many metro stations that deserve paris center quickly. Concerning the uber, we are sincerely sorry to read this but this is totally beyond our control and we don't even work with this company.We hope you still had a good stay in Paris, Have a nice day, Camille

8/10 Good

Heavenly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Paris and I really liked this hostel.. it was clean staff was nice the ONLY ISSUES were that we were not able to bring our own food and store it in fridges or cook something we’d like… Also no bagage storage free of charge.. it cost about 4€ for 6 hours.. they don’t make the bed when you first check in you have to do it yourself
Stayed 3 nights in Jul 2023
Response from Lauren on 31 July 2023
Hello, thank you for your review. We are glad to read you liked your stay here. There is a snacking room in which you can find a fridge, a microwave and a kettle, and you can eat your own food in this room but not in the restaurant area. We have lockers in which you can store your things before the checkin and after the checkout for 4 for 6h and 7 for the day. As part of the hostel concept, you do have the bedding folded on the bed and you have to make your own bed. It was a pleasure to ahev you and we hope you had a loevely time in Paris. See you soon

8/10 Good

Jiying

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location is perfect, only 1-2min walking to metro Line 9, and easy to reach most scenic spots. Employees are nice and helpful. Only disadvantages per our opinion are that the air conditioner is not working well for the 2 rooms we stayed, had to call technicien both times. Room is a bit dark with the paint chosen. After all it is a good experience.
Stayed 4 nights in Jul 2023
Response from Lauren on 28 July 2023
Hello, thank you for your comment. We are glad you had a great time here. It was a pleasure to have you and we would be very happy to see you again soon. We take into account your comment to improve ourselves for your next stay. Have a nice day

10/10 Excellent

Jiying

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very goo location with metro, stuffs are super sweet. Clean, safe, walking distance with many restaurants. Highly recommand.
Stayed 2 nights in Jul 2023
Response from Lauren on 23 July 2023
Hello Jiying, thank you so much for your kind words. It is a pleasure to have you and we hope you have a great time in Paris with your family. See you soon :)

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Lauren on 21 July 2023
Bonjour Linda, merci pour cette bonne note. A bientôt chez JO&JOE

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything at Jo&Joe was amazing. The rooms are safe and secure, the bathrooms very tidy, the beds are sturdy and offer great privacy, and the staff are friendly and very helpful! I'd definitely stay again.
Stayed 4 nights in Jul 2023
Response from Lauren on 15 July 2023
Hello Leah, thank you for your comment. We are glad to read you had a great time. We hope to see you again soon. Have a nice day

10/10 Excellent

Jacob

Stayed 4 nights in Jul 2023
Response from Lauren on 15 July 2023
Bonjour Jacob, merci pour cette excellente note. Nous espérons te revoir très vite chez JO&JOE. Belle journée

8/10 Good

Subhash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Lauren on 8 July 2023
Bonjour, merci pour cette bonne note. A bientôt chez JO&JOE

10/10 Excellent

wayne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funky
Funky & convenient hotel in the east of Paris.
Stayed 3 nights in Jun 2023
Response from Lauren on 1 July 2023
Hello,Thank you for your comment, we are glad to read you liked your stay. We hope to see you again soon. Have a nice day

6/10 Okay

Kaveh

Travelled with family
Liked: Staff & service
Nothing
Stayed 2 nights in Jun 2023
Response from Lauren on 1 July 2023
Bonjour, nous espérons que vous avez passé un bon séjour chez JO&JOE. A bientôt

8/10 Good

Juhyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Lauren on 1 July 2023
Bonjour, merci pour cette note, nous espérons vous revoir très bientôt chez JO&JOE. Belle journée

10/10 Excellent

Anthony

Stayed 1 night in Jun 2023
Response from Lauren on 1 July 2023
Bonjour, merci pour cette excellente note. Ce fut un plaisir de vous recevoir, à très bientôt chez JO&JOE

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to metro, quiet and clean. Staff friendly and helpful
Stayed 3 nights in Jun 2023
Response from Lauren on 1 July 2023
Hello Rebecca, thank you for your comment. We are glad to read you liked the location and our amazing team. We hope to see you again soon. Have a nice day

4/10 Poor

Orlando Sosa, MIAMI

Disliked: Cleanliness, property conditions & facilities
I did not like the property, you will be charged for the use of towels, you have to buy a lock at the reception if you do not want to lose your items to thieves, very limited options for food, the showers are very small in size. I do not recommend this place.
Stayed 6 nights in May 2023
Response from Lauren on 1 July 2023
Hello, thank you for sharing your experience at JO&JOE. Indeed you can bring your own towel or padlock, otherwise we offer the solution to buy a padlock or rent a towel at the reception. We do have a restaurant where you can order food : pizza, salads or snack. If you want to bring your own food, you can eat it in the snacking room. We hope you still had a great time in Paris. Have a nice day

6/10 Okay

Cynthia

Stayed 2 nights in Apr 2023
Response from Lauren on 1 July 2023
Bonjour Cynthia, merci pour ton retour, nous espérons que tu as pâssé un bon séjour parmi nous. Belle journée.

10/10 Excellent

IVAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was perfect and the staff was so friendly and cool
Stayed 8 nights in Apr 2023
Response from Lauren on 16 July 2023
Hello Ivan, thank you for your comment. It was a pleasure to have you and we hope to see you again soon ! Have a nice day

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great and the facility is just fine. I'm beyond the average age of a hostel guest, yet had a perfectly fine stay. The vicinity to the metro is a big plus. Located on the first floor, I couldn't hear any noise. I'd suggest renting a light for the cubicles as an amenity. As a professional in hospitality, I'd like to stress again how friendly and professional the staff was.
Response from Lauren on 16 July 2023
Hello Daniela, thank you so much for these kind words. It was a pleasure to have you and we would be very happy to see you again soon for your next stay in Paris. Have a nice day

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Lauren on 1 July 2023
Bonjour, merci pour cette bonne note, à bientôt chez JO&JOE. Belle journée

10/10 Excellent

Jacinta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just off the 9 metro. The place was spotless and the staff was incredibly helpful and friendly. There are built in lockers to keep your belongings secure and I never once felt like my things weren’t safe. Wonderful first hostel experience for me. Would definitely stay there again.
Stayed 8 nights in Feb 2023
Response from Camille on 24 Mar 2023
Hello Jacinta,Thank you for this nice feedback. This is important for us to know you had a great stay with us. We hope to see you very soon, Camille

8/10 Good

Betty

Stayed 1 night in Feb 2023
Response from Camille on 24 Mar 2023
Bonjour Betty, Merci pour cette jolie note, nous espérons vous revoir très vite, Camille

10/10 Excellent

Jonathan

Stayed 6 nights in Nov 2022
Response from Lauren on 16 July 2023
Bonjour Jonathan, merci pour cette excellente note. A bientôt !

10/10 Excellent

Maria Sao Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very kind during my stay.
Stayed 1 night in Sep 2022
Response from Lauren on 9 Oct 2022
Hello Maria Sao Miguel, thank you very much for your nice words. We hope to see you again very soon.

10/10 Excellent

Lai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow, a 5* hostel....a new hurdle has been set for competitors
It was a wow 5* hostel. Such an amazing hostels in terms of covid needs. The pod beds were homely. The staff were passionate in helping guests feel at home. Thank you to all the staff.
Stayed 1 night in Sep 2022
Response from Lauren on 9 Oct 2022
Hello Lai, thank you for your review. We are glad to read you had an amazing time at JO&JOE. It was a pleasure to have you and we hope to see you again soon.

4/10 Poor

Melissa

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Funky place but with BED BUGS
Staff were lovely, the dorm room was spacious with clean bathrooms and linen BUT there were BED BUGS!! I was covered in bites the next morning and had to travel back to the UK in great discomfort. I’m still itchy two days later. The reception was apologetic and offered me a free breakfast but that’s not really good enough. The room needs to be steam cleaned and the mattress replaced.
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paris-Londres
The services at Jo&Joe were very good in general. The staff members are very friendly, patient, and with a very professional attitude, especially Ornella, Patricia, Victor and Agustin. Unfortunately I had an incident with my belongings: On Monday 29th of August I went out in a rush and left all my belongings, included my luggage on top of my bed and bring the curtain down. I also left my electrical converter (as I live in the UK), the plug for my iPad (Amazon), headphones, cable to charge my phone, some toiletries in a Tesco reusable plastic bag, neck pillow and, most importantly a book in Spanish called "Evo Morales", a very rare edition of this book that I had just purchased. When I came back latter on that day I noticed that the cleaners had changed the bedding and taken all my things. I really don't understand why the cleaner took all my things if I hadn't checked out yet. I went to reception and talked to Victor who immediately started to look for my things. Literally the only two items he found was the plastic bag and my neck pillow. I didn't recover any of the other staff, regardless that all members of the staff were looking for it. I am not happy at all with this experience, especially loosing my book. I hope you can train your cleaners better asking them to be more careful when they clean the rooms. I will really appreciate if you find my book and send it to me. Regards. Maricarmen Cardenas Bueno.
Stayed 8 nights in Aug 2022

8/10 Good

Victoria

Stayed 5 nights in Aug 2022
Response from Lauren on 11 Aug 2022
Bonjour Victoria, merci pour cette bonne note. A bientôt chez JO&JOE. Belle journée à toi :)

8/10 Good

Jessica

Liked: Staff & service, amenities, property conditions & facilities
The only issue I had was cleanliness in the shared bathrooms. Otherwise I felt very safe and comfortable as a single female traveling. I made aome wonderful friends staying here as well!
Stayed 6 nights in Apr 2022
Response from JO&JOE Paris Nation on 13 May 2022
Hello, We are glad you had a good time here! We really appreciate you review and hope to see you very soon at JO&JOE. Take care,

10/10 Excellent

Dylan

Stayed 4 nights in Mar 2022
Response from Lauren on 10 July 2022
Bonjour Dylan, merci pour cette excellente note ! A très vite chez JO&JOE.

10/10 Excellent

Camay

Stayed 1 night in Oct 2021
Response from Lauren on 9 June 2022
Bonjour Camay, merci pour cette excellente note. A bientôt chez JO&JOE. Belle soirée à toi.

10/10 Excellent

Amrollah, Fulda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr sauber und gute Frühstück.
Stayed 2 nights in Apr 2024
Response from Lauren on 15 Apr 2024
Hello, thank you for your comment and this excellent grade. We hope to see you again soon at JO&JOE. Have a nice day,

10/10 Excellent

Vivian

Liked: Amenities, property conditions & facilities
Het is daar netjes en rustig. Met de metro om de hoek, heb je een goede verbinding met de rest van het metro netwerk.
Stayed 1 night in Mar 2024
Response from Lauren on 17 Mar 2024
Hello Vivian, thank you for your review. We are glad to read you liked your stay and that you liked the location.We hope to see you again soon. Have a nice day

10/10 Excellent

Maria

Travelled with family
Stayed 2 nights in Dec 2023
Response from Lauren on 30 Dec 2023
Bonjour Maria, merci beaucoup pour cette excellente note. A bientôt chez JO&JOE.

10/10 Excellent

Marijana

Liked: Cleanliness, staff & service, property conditions & facilities
Love it.
Stayed 1 night in Nov 2023
Response from Lauren on 5 Nov 2023
Hello, thank you for your kind words. We hope to see you again soon. Have a lovely day

8/10 Good

Lise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Lauren on 19 Oct 2023
Bonjour Lise, merci pour cette bonne note. Nous espérons que tu as passé un super moment parmi nous. Belle journée

4/10 Poor

Alexandra

Stayed 1 night in Sep 2023
Response from Lauren on 29 Sept 2023
Bonjour Alexandra, merci pour ton retour. N'hésite pas à nous dire ce sur quoi nous améliorer pour ton prochain séjour. Belle journée,

6/10 Okay

Fábio

Stayed 6 nights in Sep 2023
Response from Camille on 17 Sept 2023
Bonjour, Merci d'avoir pris le temps de laisser un commentaire suite à votre séjour chez JO&JOE. Nous espérons vous revoir très vite, Camille

10/10 Excellent

Catherine

Stayed 1 night in Sep 2023
Response from Camille on 17 Sept 2023
Bonjour Catherine, Un grand merci pour ce super commentaire, nous sommes ravis que vous ayez passé un bon séjour parmi nous ! A bientôt, Camille

10/10 Excellent

Mareike

Nice room, very good breakfast. Aircondition 👍
Stayed 3 nights in Sep 2023
Response from Camille on 17 Sept 2023
Hello Mareike, Thank you for taking time to share your experience at JO&JOE ! We hope to have the chance to see you a next time, Camille

10/10 Excellent

Eltje Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Great hostel, very clean and close to the city center by Metro
Stayed 1 night in Aug 2023
Response from Lauren on 17 Aug 2023
Hello Eltje Irene, thank you for your review. We are glad to read you had a great time. We hope to see you again soon. Have a nice day

8/10 Good

Madjula

Stayed 1 night in Aug 2023
Response from Lauren on 11 Aug 2023
Bonjour, merci pour cette bonne note. Nous espérons te revoir très bientôt. Belle journée

10/10 Excellent

Odile

Liked: Staff & service, property conditions & facilities
Bonne ambiance Super moderne Paris n'est pas sécuritaire pour un étranger...
Stayed 1 night in Jul 2023
Response from Lauren on 5 Aug 2023
Bonjour Odile, merci pour ton commentaire. Nous sommes ravis que tu aies apprécié ton séjour parmi nous. Nous espérons te revoir très vite. Belle journée

10/10 Excellent

Dominic

Stayed 2 nights in Jul 2023
Response from Lauren on 18 Aug 2023
Bonjour Dominic, merci pour cette super note. A bientôt chez JO&JOE.

4/10 Poor

Chloë

Stayed 2 nights in Jul 2023
Response from Lauren on 14 Aug 2023
Bonjour Chloé, merci pour ton retour. N'hésite pas à nous dire ce sur quoi nus améliorer pour ton prochain séjour. Belle journée

6/10 Okay

Bodo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Solala
Leider hatte ich es mir besser vorgestellt. Für den Preis
Stayed 2 nights in Jul 2023
Response from Lauren on 15 July 2023
Hello Solala, thank you for your comment. We are sorry your stay was not as good as you expected. Do not hesitate to give us some advice to improve ourselves for your next stay. We hope you had a great time in Paris. Have a nice day

10/10 Excellent

Franck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un séjour sympa
J'ai passé un très agréable séjour ; petit-déjeuner copieux , restauration sur place, rooftop animé, douches modernes et très propres. Je recommande vivement.
Stayed 2 nights in Jul 2023
Response from Lauren on 10 July 2023
Bonjour Franck, merci pour ton commentaire. Nous sommes ravis que tu aies passé un super moment. Nous espérons te revoir très vite. Belle journée