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Reviews of hotelF1 Paris Saint-Denis Université

hotelF1 Paris Saint-Denis Université
11 avenue Lenine, Saint-Denis

Reviews

6.0
Rating 10 - Excellent. 49 out of 389 reviews" "
Rating 8 - Good. 118 out of 389 reviews" "
Rating 6 - Okay. 79 out of 389 reviews" "
Rating 4 - Poor. 56 out of 389 reviews" "
Rating 2 - Terrible. 87 out of 389 reviews" "

6.4/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Wendy

Travelled with partner
Well placed for what we wanted to do. Basic but clean and comfortable.
Stayed 2 nights in Oct 2023

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Spot on location, super clean and well managed. Excellent - would come again with friends
Stayed 3 nights in Oct 2023

4/10 Poor

Alan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you really must
We were made to wait for 20 minutes to check in. The room stank of cigarette smoke and the sink in the room, which is right next to the bed stank of sewage. The breakfast served was on dirty trays. This hotel is cheap however still needs basic attention
Stayed 3 nights in Oct 2023

6/10 Okay

Linda

Stayed 1 night in Oct 2023

2/10 Terrible

Rouan

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prison Cell…not hotel!!
This was by far the worst hotel I’ve stayed in ever! The pictures on the sight was so misleading! The room was like a prison cell!! Only had space for a bed and a small toilet and shower which was so old and broken. The mirror on one room was broken off and not replaced. The area is not safe to stay in either, drug dealers hanging around everywhere, I was surprised this hotel was listed on Hotels as a suitable hotel stay! It was so disappointing!
Stayed 2 nights in Sep 2023

2/10 Terrible

Sophie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
okay this was a horrific idea to EVER stay here!! What a mistake… were meant to stay three nights but only stayed one we got out of there as soon as we could. we were shocked as soon as we walked in. don’t trust the website or pictures it’s a scam. the area AND hotel is very unsafe you will not sleep easy! these were some of the issues: -massive window that opens the whole way very dangerous as people can get in so no ventilation with it shut. -booked two single beds and got a double bed. -got given a room code for the KEYPAD which was given incorrectly so had to be unlocked with the staffs key so once in couldn’t leave or would be locked out. -one word. bedbugs. -filthy toliets and shower so didn’t shower. -lots of noise through out the night -walls are paper thin so can hear everything. felt very uneasy. -dirty sink -tap water had a strange odour and didn’t feel safe to drink or even wash our face. -very unsafe area so were concerned walking away. -bed was so hard it could’ve broken our backs. -there was no lock on the inside of our door so we were very concerned that all the staff had access to it. -i’ve seen bare minimum hotels and this was well below that. it’s not worth saving your money…
Stayed 3 nights in Aug 2023

6/10 Okay

Andrew

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Toilets weren’t clean
Stayed 3 nights in Jul 2023

8/10 Good

Mickael

Stayed 1 night in Jun 2023

2/10 Terrible

Boussaad

Travelled with partner
Disliked: Property conditions & facilities
We payed through Expedia to have 1 double bed with private bathroom, when we arrived there they asked us to pay 1.60 euros extra as a tax and once in the room we found two single beds instead of 1 double bed and there is no private bathroom. Room smelling, hard mattresses, hard pillows, noise in the night, staff rude . I will never use again and don’t recommend it , it is a scam.
Stayed 1 night in Jun 2023

6/10 Okay

Franceska

Staff needs to speak other languages. Very difficult to communicate
Stayed 1 night in Jun 2023

2/10 Terrible

Emma

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel I have ever stayed at, staff was rude, the room and beds were disgusting and don't get me started on the bathrooms and shower! I would not be surprised if they're was hidden cameras or even bed bugs
Stayed 3 nights in Jun 2023

4/10 Poor

Marjus

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

2/10 Terrible

Joseph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel is dirty and with bed bugs . Friendly staff
Stayed 2 nights in Mar 2023

2/10 Terrible

Verified traveller

Think twice
Very dangerous area, unfriendly staff, no baggage room, not clean toilets
Stayed 3 nights in Feb 2023

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Czysty i schludny hotel

4/10 Poor

Hugo

Disliked: Cleanliness, amenities, property conditions & facilities
I had been warned that this hotel was basic, but I had no idea it was that basic. My biggest disappointment was the bed: the mattress and pillows were unbelievably uncomfortable. In addition, the tap water had an unpleasant smell. I was not satisfied with my stay at F1.
Stayed 4 nights in Sep 2022

6/10 Okay

Narahari

More of a motel
This was the cheapest option I could get on the day as there was a foot ball finals going on in Paris. This is more of a motel with common bathrooms than a hotel. Breakfast has very limited options.
Stayed 1 night in May 2022

4/10 Poor

Tristian

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were friendly and the hotel was clean. However, they have bed bugs.
Stayed 3 nights in Jun 2022

2/10 Terrible

Lionel

Stayed 1 night in Jun 2022

6/10 Okay

Kevin

Liked: Cleanliness, staff & service
The hotel is basic with the rooms containing a bed, tv and sink. Toilets and showers are located in cubicles at the end of the corridors on each floor. No towels are provided. The nearest Metro station is Basilique de Saint Denis which is 10 - 15 minutes walk away but the area near the station didn't feel safe and I felt I was followed by some youths upon leaving the station even though it was daylight.
Stayed 1 night in May 2022

2/10 Terrible

fritzgerald

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

2/10 Terrible

Zarlasht

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2021

6/10 Okay

nabile

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not bad / Not great / but ok .
The place is a bit dodgy but maintained / clean / no frills . Staff was nice except for the military style knocking on all doors at 9am . The great part is that parking is on site and no hassle . The rooms are clean . Be sure to book the right room with private bathroom the description is a bit confusing on the app.
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsafe
Especially if you are a woman do NOT book this hotel. After dark the area is not safe! Google the area before you even think about going to Saint Denis. On top of that the hotel smells, and staff are unpleasant.
Stayed 1 night in Mar 2020

2/10 Terrible

Sean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Bed bugs
Bed bug alert. Room 307 had bed bugs, as I am allergic I was afraid of sleeping there
Stayed 1 night in Dec 2019

6/10 Okay

hu

Stayed 5 nights in Nov 2019

8/10 Good

Neil symons

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2019

2/10 Terrible

Nana

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

2/10 Terrible

Ana Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not nice
I did stay in tha hotel ,it's whose not nice whit toilets out and showr out of the room, i pay money whit NO raison...if i knows that it's like this the hotel for sure i well not book
Stayed 4 nights in Sep 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Really a hostel
I never thought I would to specify that I wanted a bathroom in the room. This was less a hotel and more a hostel. The front desk gentleman was very nice but even he was worried about our safety walking through the neighborhood. We actually left that same night and went to another hotel.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

This property is not in a location for travelers. Pictures do not adequately depict the property though the room was more or less as we expected it to be. Property is in a dangerous neighborhood 1hour out of paris. We ended up abandoning the money for booking the place and staying elsewhere.
Stayed 4 nights in Jul 2019

4/10 Poor

JC, UK

Disliked: Staff & service, amenities
I prefer to know in advance the total price I am going to be charged and can then budget accordingly - on checkin I was stung for an 'extra tax' which was unaccountable for by a rather rude receptionist! Expedia should make sure what is quoted is what is charged !!!
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The property was awefull. The was no ensuite in the room. The shared bathroom and toilets were terrible. There was no sink in the toilets. There werent any soap to wash your hand in. The staff had terrible attitude and communication was also a problem. We were meant to stay for three nights but only stayed one night, couldnt get a refund but expedia helped us out alot, great customer service. Thhe only good point about the hotel is that its in a quite area where the metro is about 15 walk and then about a 35 minute thrain journey to Champs Elysses2
Stayed 3 nights in Jun 2019

2/10 Terrible

Tourist, UK

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Third Class. Please dont go for this property even for a night. Its kind of scam people as they have charged me unnecessarily €2.41 per room. Receptionist was talking in french and cracking some jokes with his security person. Below is current situation 1) There is only TV without remote 2) No fan or any way that air can come in your room. 3) Very big window without net or blinds, so you just can’t sleep by keeping it open as anybody can jump through window 4) No drinking water in room as well as in vending machine 5) No hot water available for bath and hardly you can stand in bathroom is the space 6) So much of noise 7) Terrible small room as anyone can suffocate 8) They have given a code rather than key to open room door, which can be easily accessible by thus staff which is not trustworthy 9) The pictures of room are fake, I have taken the original pictures 10) No blanket provided Even my booking was confirmed they took 30 minutes and by talking in french they charged me extra. It’s really horrible place as it is outskirt. You just cant go and discuss this issue with staff as they are making fun or speck french
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, basic room and facilities. No less than what you'd expect from the price. Staff we friendly and helpful
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I would never stay in a hotel that did NOT have its own private bathroom again , especially for the price this one is
Stayed 1 night in Apr 2019

2/10 Terrible

Jack

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not happy at all with this property. This property is not at all near to Paris.
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 2 nights in Apr 2019

2/10 Terrible

Papy kelekele

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experiences
Very bad experience no towels, we have to pay €3 each for towels. Breakfast poor very bad experienced. I will never recommend my friends sorry.
Stayed 2 nights in Feb 2019

8/10 Good

Phaklaksika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stayed
Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Super rude staff, heating not working it's ice cold.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
I Probably Would Not Stay Here Again
This location was very far away from the airport and took a while to get there by public transport. The beds were kind of hard and we asked for a double twin but wound up with one full size bed. I guess you get what you pay for.
Stayed 1 night in Nov 2018

8/10 Good

Mary, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, small and comfortable rooms, warm atmosphere
Stayed 3 nights in Oct 2018

6/10 Okay

frank, london

Disliked: Staff & service
Terrible
When we arrived at the hotel the person at reception tried to charge us again for the stay the we paid online and was very rude saying we have not paid after 10 minutes he agreed that the hotel was paid
Stayed 1 night in Sep 2018

8/10 Good

Neil

Liked: Cleanliness, staff & service, room comfort
Minimalist hotel accommodation
You get the very bare minimums here, in their effort to reduce their costs. Which is fair enough. No toilet in room, though there is a sink. No soap or towel. You have to make up your own bed - they provide the bed linen only. The room is noisy from people walking up and down the corridor outside, up to 1am, and then from 6am - caused disturbed sleep (The cause of this is, I think, the cheap construction of the building - almost portakabin like). Although the hotel sent me an automatic email with a 10-character code to enter into a machine to retreive the key to my room, when I got there I could see no machine, but fortunately there was someone on reception, who spoke little english, but that was OK. Note you are not given a key to your room - instead you are given an 8-digit (I think) number to type in next to the room door itself. There is no separate lock on the inside of the door, so you have to hope that nobody else has access to the code to the door. The sink u-bend plumbing had a leak when you turned the tap on full - leaving a pool of potentially dirty water on the floor - I only noticed this when my left foot got wet brushing my teeth. On the positive side you don't have to leave the room until 12 noon. And better still you don't get disturbed by cleaning staff asking whether you want your room made up. There was a TV in the room, but no remote control. I considered asking reception for one, but decided not to due to language barrier.
Stayed 1 night in Sep 2018

2/10 Terrible

S Khalid

Stayed 1 night in Dec 2023

2/10 Terrible

S Khalid

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veuillez apprendre à votre employé un peu de politesse et un comportement aimable, sinon personne ne voudra rester dans votre hôtel.
Stayed 1 night in Dec 2023

6/10 Okay

Shiyam

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Good for the price
For the price it was a decent place to stay. Didn't expect much and it was as I thought it would be. Good enough facilities for the needs.
Stayed 4 nights in Jul 2023