Classic Double Room, 1 Double Bed
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Reviews of Hôtel Mercure Paris Suresnes Longchamp

4 out of 5
Hôtel Mercure Paris Suresnes Longchamp
30 Avenue General De Gaulle, Suresnes

Reviews

9.0

Wonderful

Rating 10 - Excellent. 104 out of 179 reviews" "
Rating 8 - Good. 65 out of 179 reviews" "
Rating 6 - Okay. 7 out of 179 reviews" "
Rating 4 - Poor. 1 out of 179 reviews" "
Rating 2 - Terrible. 2 out of 179 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Cong

Stayed 1 night in Jun 2023

8/10 Good

Linda

Stayed 3 nights in Jan 2023
Response from Sandrine NERFIE - Directrice on 2 Mar 2023
Chère Linda, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Hôtel Mercure Paris Suresnes Longchamp.Nous sommes ravis que vous ayez apprécié votre séjour parmi nous et espérons vous accueillir à nouveau. Nous vous souhaitons une excellente journée

10/10 Excellent

AHMED

Stayed 1 night in Jun 2022

10/10 Excellent

DABOR, Miami

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay. Personal cool and nice.
Stayed 1 night in Jun 2022
Response from Sandrine NERFIE Directrice on 20 July 2022
Dear Guest, Thank you for your comment which I share with my teams. Looking forward to welcoming you during your next stay in Suresnes. Best regards,

8/10 Good

Giuseppe

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Fine location welcoming staff but why is the front door locked. Great if you love perfume. The room only had a very small table. Unsuitable for home-work.
Stayed 3 nights in Mar 2022
Response from Sandrine NERFIE - Directrice on 14 Apr 2022
Many thanks for your return. The door is closed at night. Beautiful day

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Hotel Option
Hotel is located in a very convenient location. Access to T2 tramway and Mount Valerien/Surenes Metro station is just a 5 min or so walk up the hill. My personal preference is to use the metro/train station. It's 2 stops to La Defense Grand Arche and you can access the other metro lines. During metro strike, I had no issues getting around because of access to Line 1 and T2. Staff is very friendly and always helpful. Have stayed here twice and highly recommend
Stayed 3 nights in Dec 2019
Response from Sandrine JOUOT on 29 Jan 2020
THANK YOU SO MUCH

10/10 Excellent

Natia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from sandrine JOUOT on 28 Feb 2020
Bonjour , Quel plaisir de recevoir cette jolie note ! la satisfaction de nos clients est très importante pour nous .

10/10 Excellent

Mohammad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very good hotel, it is clean and is close to the train station. The breakfast was great and is definitely worth 17EUR for an all you can eat buffet. All the receptionists were exceptionally nice. If I am back in Paris in the future, I will definitely consider this hotel for another stay.
Stayed 9 nights in Dec 2019
Response from sandrine JOUOT on 6 Jan 2020
Thank you so much ! have a nice day sir .

10/10 Excellent

Ben, Baltimore, MD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. It was a very short taxi to and from Paris
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quit location, close to Foch hospital for those who are planning to visit a friend or a relative in the hospital and planning to stay over night.
Stayed 2 nights in Nov 2019
Response from sandrine JOUOT on 4 Dec 2019
Nous vous remercions . Au plaisir de vous recevoir de nouveau

10/10 Excellent

Mansour

Stayed 10 nights in Nov 2019

10/10 Excellent

Mansour

Stayed 10 nights in Oct 2019

10/10 Excellent

Ava

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Perfect
Absolutely amazing. Location was perfect; steps away from bars, restaurants, pharmacy, and train/tram. The room was perfect. Comfy, clean, and modern. I absolutely loved staying here and will certainly stay here again on my next trip.
Stayed 2 nights in Nov 2019
Response from sandrine JOUOT on 21 Nov 2019
Nous vous remercions beaucoup pour votre adorable commentaire .

10/10 Excellent

happytourist

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very kind and helpful. Location is great. It is
Stayed 6 nights in Jul 2019
Response from Sandrine JOUOT on 22 July 2019
Thank you so much ! best regards

10/10 Excellent

Mrs.E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay
really nice, will stay next time. Only one downside breakfast very expensive, but hey you dont have to have it. Otherwise really great place to stay
Stayed 2 nights in Jun 2019
Response from Sandrine JOUOT on 4 July 2019
Good morning, Thanks for your input as well as for your classification. In fact, we have 2 different types of breakfast at your disposal. Next time please don't hesitate to ask us for the Express formula. Have a lovely day.

10/10 Excellent

DeanRyerson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful. On checking in I had to report that my wallet had been just pick-pocketed. The staff members were super in allowing me the use of a phone to cancel credit cards. They were incredibly supportive and concerned. I am very thankful for their service.
Stayed 4 nights in Jun 2019
Response from Sandrine JOUOT on 4 July 2019
Good morning Mr. Ryerso, It was a real pleasure welcoming you. We do regret what happended to you when you arrived in France. We hope you have a wonderful summer!

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smells AMAZING !!
The place just smells AMAZING!!! Super friendly staff. The upgraded our room which was great, but the hallway was a bit of a fire trap. They should have more extinguishers on the higher floors. The water pressure and internet were good. The towels were kinda meh. We didn’t eat or drink. Really close to a huge park, restaurants and a grocery store. We were there for remiss and it was an easy, flat 30 minute walk to Roland Garros.
Stayed 2 nights in May 2019
Response from Sandrine JOUOT on 5 July 2019
Thanks a lot

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Stayed overnight - service was friendly - checking in and out were quick, room was clean and comfortable. TV and WiFi all worked.
Stayed 1 night in Apr 2019
Response from Sandrine JOUOT on 23 Apr 2019
Un énorme merci pour votre commentaire ! je le partage avec mon équipe .

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2019
Response from Sandrine JOUOT on 30 Apr 2019
Sincères remerciements

4/10 Poor

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
so so
Extremely small room and very high price. Extremely high price per square meter. No bar or restaurant or gym. For this price this is crazy ! Good place to sleep and have breakfast. Nothing else.
Stayed 2 nights in Mar 2019
Response from Sandrine JOUOT on 3 May 2019
Hello Sir, you have booked a single room. We don't have a restaurant but a room service card and have a good bar service. We also have an agreement with a gym within 300M. It would have been a pleasure to tell you that on request. However the information is also in the room. We are sorry for your stay which could have been more appreciated. Best regards

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with a selection of restaurants nearby
Clean, quiet room overlooking the town hall. Staff were always very helpful and polite.
Stayed 2 nights in Feb 2019
Response from Sandrine JOUOT on 3 May 2019
Merci beaucoup pour ce commentaire .

6/10 Okay

Ajay Kumar, Copenhagen

Liked: Cleanliness, staff & service
The rooms are functional but small. no amenities in the room. good bed though. breakfast area is small and nothing fancy but I think there was available what was needed/
Stayed 1 night in Jan 2019
Response from Sandrine JOUOT on 1 Feb 2019
Hello We thank you for your comment. We have several types of rooms, do not hesitate to book a double room for more comfort. Our single rooms have all the comforts but are smaller and cozy. We are also at your disposal for a special request at breakfast

8/10 Good

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel
Good business hotel, friendly staff.
Stayed 3 nights in Nov 2018
Response from Sandrine JOUOT on 17 Jan 2019
Nous sommes très content pour cette jolie appréciation .

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Okkkkkkkkkk
Stayed 1 night in Nov 2018
Response from Sandrine JOUOT on 10 Dec 2018
Bonjour , Nous vous remercions pour votre commentaire , je ne peux pas vraiment vous répondre car vous notez ok mais une note de 3 sur 5 . N 'hésitez pas à revenir vers moi si vous avez des questions . Bien cordialement

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay
Birthday weekend and races at Longchamp area is lovely, races were a nightmare but the hotel was fantastic
Stayed 3 nights in Oct 2018
Response from Sandrine JOUOT on 17 Oct 2018
We thank you for your comment and hope to receive you soon.

8/10 Good

stefan

Liked: Cleanliness, property conditions & facilities
OK
New hotel, location ideal for me. Rooms clean but on the small side & no room service facility.
Stayed 3 nights in Oct 2018
Response from Sandrine JOUOT on 17 Oct 2018
We thank you for your comment and hope to receive you soon.We have several types of rooms feel free to come back and see us.

8/10 Good

Verified traveller

Nice hotel but expensive.
The hotel was clean and well maintained as you'd expect as it only opened in January. The room though was small and the breakfast minimal considering the price I paid. Given how much I paid I had expected more.
Stayed 1 night in Sep 2018
Response from Sandrine JOUOT on 24 Sept 2018
Thank you for your comment. Feel free to come back to us to tell us what you will enjoy at breakfast. We have pastries, several types of breads, organic products, sausages, eggs, cheese, cereals, homemade cake, brioche... Breakfast is a fun time tell us what you expect. Best regards

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
amazing and good ut little bit far from Disneyland but all good
Stayed 3 nights in Aug 2018
Response from Sandrine JOUOT on 27 Aug 2018
Thank you so much

10/10 Excellent

Russell, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hôtel Mercure Paris Suresnes Longchamp
Hôtel Mercure Paris Suresnes Longchamp is run by a team of excellent staff. They were very helpful and answered several emails even before my stay. The hotel is a calm place to stay and is very clean - breakfast was a buffet breakfast - it was very good. The hotel is a short walk to Suresnes train station (around 2 - 3 minutes). Once at this staton you jump on for a few minutes to La Defense Station then you are on the main line that runs across Paris - Most the main tourist areas are along this line. From Suresnes train station you can take a short ride in the opposite direction (about 5 stops) to The Palace de Versailles. As well as the train the is also a tram (and buses and taxis') On a couple of days I wanted to see a bit of Paris so I walked across the park into Paris to see the Eiffel Tower and also to the Arc de Triomphe - I think it's about 5 miles to walk to the tower. My return flight was at 8am - The receptionist with a couple of clicks on his computer booked a taxi for 5.50am - I was a bit worried that it wouldn't turn up on time, but no need to worry - the receptionist could track the taxi on the screen and Hey Presto! - 5.50am the taxi was there outside the hotel. From the Hotel to CDG airport it cost 70 euros. To sum up - Hôtel Mercure Paris Suresnes Longchamp is a nice place to stay with excellent staff.
Stayed 7 nights in Aug 2018
Response from Sandrine JOUOT on 25 Aug 2018
Bonjour Monsieur Nous vous remercions beaucoup pour votre commentaire . Notre bar ouvre le 1 er septembre ainsi nos clients pourront partager des moments sympathique autour d'un verre .

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, room comfort
Amazing
The rooms were a bit hot, the AC doesn’t get cold enough, besides that, the service is amazing. André and Brice at the reception were great. Great job for both of them.
Stayed 6 nights in Jul 2018
Response from Sandrine JOUOT on 23 Aug 2018
Good morning, Thank you very much for you comment . Come back to our hotel next holidays

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable place but a bit cramped
Stayed 2 nights in Jul 2018
Response from Sandrine JOUOT on 2 Aug 2018
Hello We thank you very much for your nice comment. It is a pleasure to receive you in our hotel Mercure Paris Suresnes Longchamp.

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The hotel was in a great location for our trip. The staff were very friendly and helpful and the decor of the hotel was lovely. The room was very clean and the bed was extremely comfortable. I won’t hesitate to stay at this hotel again when we visit next year.
Stayed 4 nights in Jul 2018
Response from Sandrine JOUOT on 25 Aug 2018
Nous vous remercions beaucoup pour votre agréable commentaire . Au plaisir de vous recevoir de nouveau .

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Clean, quiet and great location
Stayed 2 nights in Jul 2018
Response from Sandrine JOUOT on 2 Aug 2018
Hello We thank you very much for your nice comment. It is a pleasure to receive you in our hotel

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique hotel recently refurbished
Recent refurbishments have given the hotel a boutique look and feel. Rooms are comfortable and a good size, the room Heating/Cooling has yet to be set up, so there are electrical heaters avaiblle. These offer a very quick response so rooms are warm within minutes. The staff I cake into contact with were polite and resolved any queries I had promptly.
Stayed 2 nights in Mar 2018
Response from Brice ANDRE on 21 Mar 2018
Dear Mohammed, Thank you for your kind view on our hotel. This is really important for us to give the best for our guest. Hope to see you soon in Suresnes again! Brice ANDRE Reception Manager

8/10 Good

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On entend les voisins de la chambre de dessus marcher
Stayed 2 nights in Jan 2024
Response from Sandrine NERFIE - Directrice on 2 Feb 2024
Cher client, Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour.A très bientôt au Mercure Paris Suresnes Longchamp.

10/10 Excellent

Nasreddine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très court mais agréable séjour, personnels très sympathiques, grand merci à Mohamed pour son professionnalisme et sa gentillesse.
Stayed 1 night in Jan 2024
Response from Sandrine NERFIE - Directrice on 2 Feb 2024
Cher client, C’est avec grand plaisir que nous recevons vos compliments que je ne manquerai pas de partager avec toute mon équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.A très bientôt au Mercure Paris Suresnes Longchamp.

10/10 Excellent

Thierry

Business traveller
Liked: Amenities
L’hôtel est très bien situé à Suresnes et à proximité de Paris sans les principaux inconvénients
Stayed 1 night in Jan 2024
Response from Sandrine NERFIE on 23 Jan 2024
Cher Thierry, Nous vous remercions pour votre retour positif, et suis ravie de lire votre satisfaction que je ne manquerai pas de partager avec les équipes.Nous vous attendons pour votre prochain séjour au Mercure Paris Suresnes Longchamp. Nous vous souhaitons une excellente journée,

8/10 Good

Charlélie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Sandrine NERFIE on 24 Jan 2024
Bonjour, Je vous remercie pour votre retour suite à votre séjour au Mercure Paris Suresnes Longchamp. Au plaisir de vous accueillir de nouveau, Cordialement,

10/10 Excellent

Joachim

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Zentrale Lage, freundliches Personal
Stayed 1 night in Jul 2023

8/10 Good

Tarik

Stayed 1 night in Jun 2023
Response from Sandrine NERFIE - Directrice on 27 June 2023
Cher client, Je vous remercie d’avoir pris le temps de nous écrire à la suite de votre séjour à l'Hôtel Mercure Paris Suresnes Longchamp.J’ai fait part à mon équipe de vos encouragements, pour qu’elle soit consciente que leurs efforts quotidiens contribuent à répondre à vos attentes et à votre satisfaction. Des témoignages chaleureux comme les vôtres sont nos meilleures récompenses : un grand merci à vous A très bientôt chez Mercure.Excellente journée,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Sandrine NERFIE - Directrice on 29 Dec 2022
Merci pour votre commentaire qui est une véritable source de motivation pour l’ensemble de notre équipe. C’est avec un réel plaisir que nous vous accueillerons de nouveau lors de votre prochain séjour à Paris.Je profite de ce message pour vous souhaiter une très belle année 2023.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Joli hôtel qui sent bon .
Très bel hôtel..personnel accueillant et au petits soins. Insonorisation des chambres un peu moins bien. Climatisation fortement appréciée dans ces episodes de canicules. Produit Nuxe dans la salle de bain.
Stayed 1 night in Jul 2022
Response from Sandrine NERFIE Directrice on 20 July 2022
Cher Client, Un grand merci pour votre retour positif suite à votre séjour au Mercure Paris Suresnes Longchamp. Votre satisfaction est notre meilleure récompense. Au plaisir de vous accueillir très prochainement, Sandrine NERFIE Directrice

10/10 Excellent

Estelle

Stayed 2 nights in Jun 2022
Response from Sandrine NERFIE Directrice on 20 July 2022
Bonjour Estelle, Merci pour votre superbe NOTE ! 10/10. Excellente fin de journée,

10/10 Excellent

LAETITIA

Stayed 2 nights in Apr 2022
Response from Sandrine NERFIE - Directrice on 23 May 2022
Un grand merci pour votre retour. Au plaisir de vous accueillir de nouveau. Excellente fin de journée, Sandrine NERFIE Directrice

8/10 Good

Pasquale

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Da consigliare...
Hotel bello, camere un po piccoline ma pulito. Ottima la colazione.
Stayed 1 night in Feb 2022
Response from Sandrine NERFIE - Directrice on 14 Apr 2022
grazie mille per il tuo feedback positivo. Bella giornata

8/10 Good

Youcef

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel Mercure Suresnes
Seul bémol c'est la chambre assez petite. Sinon hôtel propre et calme. Le personnel sympathique.
Stayed 1 night in Oct 2021
Response from Brice ANDRE on 28 Oct 2021
Bonjour Monsieur, Merci beaucoup pour vos gentils commentaires, sachez que ce fut un plaisir pour nous de vous accueillir. Nous transmettrons vos compliments à l'ensemble de l'équipe. Concernant la chambre, n'hésitez pas à nous en faire part durant votre séjour afin que nous puissions vous proposer une solution alternative. Dans l'attente de vous revoir à nouveau.

8/10 Good

claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Laure

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from sandrine JOUOT on 16 Aug 2021
UN GRAND MERCI POUR CETTE JOLIE APPRECIATION :)