Classic Double Room
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Reviews of Hôtel L'Ormaie & Spa

4 out of 5
Hôtel L'Ormaie & Spa
97 Rue Lauriston, Paris, Paris

Reviews

8.6

Excellent

Rating 10 - Excellent. 219 out of 475 reviews" "
Rating 8 - Good. 174 out of 475 reviews" "
Rating 6 - Okay. 56 out of 475 reviews" "
Rating 4 - Poor. 17 out of 475 reviews" "
Rating 2 - Terrible. 9 out of 475 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rosmarie

Stayed 3 nights in Feb 2023

10/10 Excellent

souleymane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very cosy and conveniently located
Stayed 1 night in Feb 2023

10/10 Excellent

Yulil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the perfect choice for our first trip to Paris. I spent 2 months researching the perfect affordable, convenient, average size, and extra VIP service hotel with a view of the Eiffel tower. This hotel is within walking distance (15-20 minutes) to Arc De Triumph, Trocadero, Eiffel Tower, and Champs de Elysees shopping. The room we got (605) has enough room to move around. The toilet was seperate from shower and sink which helped when we were getting ready. Theres a good size closet to make up for there being no dresser. The mini fridge was also great and the mini bar within it was definitelt a plus on nights we forgot to buy drinks. The daily breakfast option was also great. There was a good size dining room and livingroom as a shared space. But the biggest plus was the service they gace us when we arrived. I requested a romance package and it was a perfect welcome. The service desk always had a great staff. I hope my review helps you pick the perfect hotel for your trip. Bon voyage!
Response from karine on 6 Jan 2023
Many Thanks for your nice feed back.

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful and friendly, I would definitely recommend this hotel to others!
Response from Karine on 22 Dec 2022
Many thanks for your nice feed back.

10/10 Excellent

Ymelda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to start the day with a nice breakfast included with our stay. staff was very friendly and attentive. It was very close to the metro and easy to walk to Eiffel Tower and Arc de Triomphe.
Stayed 4 nights in Oct 2022
Response from Karine on 3 Nov 2022
Many thanks for your nice feedback.

10/10 Excellent

Agnes, Glen Ridge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to Trocadero Square, walkable, lots of restaurants, metro station close-by
Stayed 4 nights in Oct 2022
Response from Karine on 29 Oct 2022
Merci beaucoup pour votre commentaire.

8/10 Good

Robin, North Myrtle Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. They took extra effort to get me checked ahead of time. Before normal check in time.
Stayed 1 night in Oct 2022
Response from Karine on 29 Oct 2022
Many thanks for your feedback.

2/10 Terrible

duncan

Stayed 1 night in Sep 2022

10/10 Excellent

Nicola Janis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms though a little smaller than expected were ideal for a couple the hotel was very clean and well Presented the staff being all very friendly and helpful,and the breakfast was first class with an excellent choice and the hotel was in an ideal location for all the main tourist attractions with everything being a short walk away. We would highly recommend this hotel.
Stayed 4 nights in Sep 2022
Response from karine on 6 Oct 2022
Many thanks for your nice feed back

10/10 Excellent

Kelly

Stayed 1 night in Aug 2022

10/10 Excellent

Harry

Stayed 3 nights in Apr 2022

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay and excellent staff! Will stay again !
Stayed 1 night in Jul 2022
Response from nb on 2 Aug 2022
Thanks a lot for your stay and notation

8/10 Good

Tsvetelin

Stayed 2 nights in Jul 2022

10/10 Excellent

Mohamad Adnan, Dearborn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 4 nights in Jun 2022
Response from SANDRINE-RESERVATION MANAGER on 28 June 2022
Dear Guest, Thank you for rating ou property & for trusting us. We look forwards welcoming you soon. Best regards.

8/10 Good

Ali

Travelled with partner
Liked: Cleanliness, staff & service
Our room was very very small The staff was just fantastic
Stayed 3 nights in Jun 2022
Response from NB on 24 June 2022
Thank you for your message and notation

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service
Why have you taken money from my account ?
Regardless of what the rooms are like, the hotel has taken £42 out of my account without giving a reason. I'd like th money back now please.
Stayed 1 night in Jun 2022
Response from SANDRINE-RESERVATION MANAGER on 13 June 2022
Dear Sir, Dear Madam, We acknowledge your message. I think that pour Front Desk Team ask you a credit card duiring the check-in process to get a preauthorization of 50€ for the extras. We didn't charge your card. Your bank foze the money. We release the preauthorization the night following the departures. if you give me you name, I can check if it this has been done. Looking forwards reading from you. Best regards.

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Great location.
Stayed 1 night in Jun 2022
Response from nb on 17 June 2022
Thank you so much for your feedback

10/10 Excellent

Mary Nan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was cute and quaint. The staff was outstanding and helpful.
Stayed 4 nights in May 2022
Response from NB on 17 June 2022
Thanks a lot for your time and feedback.

8/10 Good

Jose

Stayed 2 nights in May 2022

10/10 Excellent

Inocencio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Excellent staff. Great service.
Stayed 3 nights in May 2022
Response from SM on 17 June 2022
Thank you so much for your feedback

10/10 Excellent

Kieran

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Albert

Stayed 2 nights in May 2022

8/10 Good

Yillah

Business traveller
Liked: Cleanliness, staff & service
This is a lovely hotel in a nice part of town. As far as star ratings go, I would not call this a 4-star hotel though, it is more like a 3-star by American standards. Rooms are tiny, but that's Paris. I was there on a weekend, and it can get quite noisy out on the street as revelers head home throughout the late night/early morning. Staff was kind and helpful.
Stayed 3 nights in May 2022
Response from NB on 17 June 2022
A warm thank you for your time and feedback regarding your last stay with us.

10/10 Excellent

Sizar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No tour information, no one was helpful as no one could speak english
Stayed 5 nights in May 2022
Response from NB on 20 May 2022
We are surprised by your comment because all our reception staff members speak english and are here to help you having information or help.

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing very helpful and accommodating.
Stayed 4 nights in Apr 2022
Response from NB on 20 May 2022
Thanks a lot for your nice comment regarding our staff members.

8/10 Good

Josefina

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The rooms looked old and worn out. The space by elevator landing on our floor was dangerous. Stair case was right by exit in short space to walk not feeling your falling. Staff was friendly especially cleaning staff.
Stayed 3 nights in Apr 2022
Response from LK on 17 June 2022
We duly noted your remarks and inform our services

10/10 Excellent

Carolyn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, beautiful room, great location!
Stayed 2 nights in Apr 2022
Response from SANDRINE-RESERVATION MANAGER on 28 Apr 2022
Dear Madam, First of all we would like to thank you for choosing the Waldorf Trocadero Tour Eiffel Hotel during your last stay in Paris. We also thank you for the time you took to rate our hotel. At the moment, every opinion counts for us. Thank you again for your trust and we look forward to welcoming you again. Have a nice day. Best regards.

8/10 Good

Simon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really lovely stay at the hotel. The staff were extremely friendly and helpful, the facilities were clean and modern. The breakfast was good and we were happy with all elements of our stay. The only slight negative was that there was work being done outside of our window by workmen on scaffolding. Whilst we are understanding of this, it would have been nice to have has a warning about this on arrival as it meant we didn’t want to have the curtains open during our stay. We were never there in the day though so wasn’t an issue.
Stayed 2 nights in Apr 2022
Response from NB on 29 Apr 2022
Thank you so much for your time and comments regarding your last stay with us.

10/10 Excellent

Jamar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service from the staff was above and beyond. Cannot stress enough how friendly and helpful the staff were in every situation. Additionally the hotel is perfectly situated close to most things you will want to see and do in Paris and there are many options for restaurants and shopping nearby. Rooms were clean and serviced regularly.
Stayed 6 nights in Apr 2022
Response from nb on 29 Apr 2022
Thank you so much for your time and comments regarding your last stay with us.

2/10 Terrible

Ricardo

Stayed 7 nights in Apr 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was cracking and there was a smell that wasn't super fresh despite the air freshener.
Stayed 2 nights in Apr 2022
Response from Sandrine-RESERVAYTION MANAGER on 13 Apr 2022
Dear Guest, This kind of review is useful only if you give your name, or your room number to help us to improve our service. I will sign this message with my name. Looking forwards having these information. Regards.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel overall was nice. Room was a bit in the very VERY small side amd a bit too stuffy for my liking. I would have preferred a working Air Conditioner and opening windows. But the Bed was at least very comfortable
Stayed 4 nights in Mar 2022
Response from SANDRINE - RESERVATION MANAGER on 2 Apr 2022
Dear Guest, Thank you for the time you took for your review & your kind rating. Each review is important to us to improve ourselves each day. We look forwards welcoming you soon. Best regards.

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022
Response from SANDRINE-RESERVATION MANAGER on 2 Apr 2022
Dear Guest, Thank you for the time you took for your review & your kind rating. We look forwards welcoming you soon. Best regards.

10/10 Excellent

RAMON, McKinney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location was excellent. It was within walking distance of the Eiffel Tower, Champ Elysees, Arc de Triomphe, plenty of restaurants, bakeries, convenience stores, and pharmacies (which is important if you need a Covid test to fly back home or to your next destination) as well as multiple Metro stations about a third of a mile away (about 500m) The staff was super friendly and helpful and someone was available at the front desk 24 hrs (which you would not get from a private rental) Being 2 blocks away from the main street, the balcony had an enjoyable small street view, to what I would describe as a clean and typical Parisian street. There was no back-alley, highway, or dumpster to look at. Just a nice narrow street full of Parisian architecture. It was perfect to get fresh air while enjoying our morning coffee or a glass of wine in the evening.
Stayed 3 nights in Mar 2022
Response from SA?NDRINE-RESERVATION MANAGER on 30 Mar 2022
Dear Guest, First of all we would like to thank you for choosing the Waldorf Trocadero Tour Eiffel Hotel during your last stay in Paris. We also thank you for the time you took to rate our hotel and for so kind review ;). At the moment, every opinion counts for us. Thank you again for your trust and we look forward to welcoming you again. Have a nice evening. Best regards.

10/10 Excellent

Cristiam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very frienly
Stayed 3 nights in Mar 2022
Response from SANDRINE-RESERVATION MANAGER on 22 Mar 2022
Dear Guest, Thank you for your kind review & your rating. It is important to us to satisfy our guests. We hope to welcome you very soon for an other journey in Paris. Take care ! Best regards.

10/10 Excellent

jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel! Front desk was great. Metro is 1.5 blocks away. Eiffel tower is close - room was comfortable. Definitely recommend.
Stayed 4 nights in Mar 2022
Response from SANDRINE-RESERVATION MANAGER on 29 Mar 2022
Dear Guest, Thank you for your kind review & for your good rating. It is always a pleasure for our team to leave a good memory to our customers of their stay in Paris We look forward to seeing you next time. Best regards.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities
The location & the workers are perfect.
Stayed 4 nights in Mar 2022
Response from SANDRINE-RESERVATION MANAGER on 18 Mar 2022
Dear Guest, First of all we would like to thank you for choosing the Waldorf Trocadero Tour Eiffel Hotel during your last stay in Paris. We also thank you for the time you took to rate our hotel. At the moment, every opinion counts for us. Thank you again for your trust and we look forward to welcoming you again. Have a nice day. Best regards

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel was perfect, short walking distance to the Eiffel Tower and Arc De Triomphe. The staff were very helpful, including letting us know the train to the airport was under maintenance so helped us find another route there. The hotel was clean and the room was a generous size. Good value for money and I’d stay there again for sure.
Stayed 2 nights in Mar 2022
Response from SANDRINE- RESERVATION MANAGER on 14 Mar 2022
Dear Sir, Thank you for your kind review & for trusting. We will be pleased to welcome you another time Best regards

6/10 Okay

Hafid

Business traveller
Liked: Staff & service
Stayed 1 night in Mar 2022
Response from SANDRINE- RESERVATION MANAGER on 14 Mar 2022
Dear Guest, Thank you for the time you took rating our hotel. We remain at your disposal, looking forwards welcoming you another time, Best regards.

10/10 Excellent

Angela C.

Stayed 3 nights in Feb 2022

10/10 Excellent

Tzahit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great hotel. The staff are excellent and courteous, willing to help with anything and at any time, gave tips to places. Every evening we returned the room was bright and pleasant to stay in. And above all the location is excellent. There are 4-5 metro stops in the vicinity of the hotel and it is easy to reach the Eiffel and the Arc the triomp within a 15-minute walk. Highly recommended!
The room
Stayed 4 nights in Dec 2021
Response from nb on 16 Dec 2021
Thank you so much for your nice comment regarding your last stay with us.

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was good very clean but my room was so small. The staffs were very nice, patient and helpful.
Stayed 2 nights in Oct 2021
Response from Sandrine Reservation Manager on 26 Oct 2021
Dear Sir, Dear Madam, We thank you for the time you have devoted to the rating of your stay. The opinion of our customers is very important to us, because every day we do our best to give the best. Looking forward to your return, we wish you a pleasant day, Best regards.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Great location, friendly staff. Very small room and desk space to work. Room temperature difficult to manage as too hot. Not a 4 star hotel, should be 3 star
Stayed 1 night in Oct 2021
Response from Sandrine-reservation Manager on 26 Oct 2021
Dear Sir, Dear Madam, We thank you for the time you have devoted to the rating of your stay. The opinion of our customers is very important to us, because every day we do our best to give the best. Looking forward to your return, we wish you a pleasant day, Best regards.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Recommend for short stay
Pros: great location, clean, friend staff Cons: room temperature centrally managed but even turning it off did not cool down the room, small room (though usual in Paris) and desk to work, very small tv (Did not try breakfast so cannot comment on this)
Stayed 4 nights in Oct 2021
Response from Sandrine-Reservation manager on 18 Oct 2021
dear Guest, Dear Madam, First of all we would like to thank you for choosing the Waldorf Trocadero Tour Eiffel Hotel during your last stay in Paris. We also thank you for the time you took to rate our hotel. Looking forwards welcoming you another time. Best regards.

10/10 Excellent

Verified traveller

Travelled with group
Great locations and service
The location is close to public transport and a lot of restaurants.
Stayed 2 nights in Oct 2021
Response from Sandrine-Reservation Manager on 7 Oct 2021
Dear Guest, First of all we would like to thank you for choosing the Waldorf Trocadero Tour Eiffel Hotel during your last stay in Paris. We also thank you for the time you took to rate our hotel. Thank you again for your trust and we look forward to welcoming you again. Have a nice day. Best regards.

10/10 Excellent

Graeme

Stayed 1 night in Oct 2021
Response from Sandrine-Reservation Manager on 7 Oct 2021
Dear Guest, First of all we would like to thank you for choosing the Waldorf Trocadero Tour Eiffel Hotel during your last stay in Paris. We also thank you for the time you took to rate our hotel. Thank you again for your trust and we look forward to welcoming you again. Have a nice day. Best regards.

8/10 Good

Nathan, Franklin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decor was quirky in a good way. The staff was friendly and helpful. The room was spacious for the area.
Stayed 1 night in Sep 2021
Response from Sandrine - Reservation Manager on 21 Sept 2021
Dear Guest, First of all we would like to thank you for choosing the Waldorf Trocadero Tour Eiffel Hotel during your last stay in Paris. We also thank you for the time you took to rate our hotel. We look forwards welcoming you soon. Best regards.

6/10 Okay

Richard

Liked: Staff & service
Disliked: Amenities
Stayed 6 nights in Jul 2021

6/10 Okay

Paul

Liked: Staff & service, amenities
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from SANDRINE-RESERVATION MANAGER on 14 Feb 2020
Dear Guest, Thank you for choosing our property & for the time you spent to make your review. Each review is important to us to improve our services. We remain at your disposal, looking forwards welcoming you another time. Best regards.