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Reviews of Hotel Europe Saint Severin Paris

3 out of 5
Hotel Europe Saint Severin Paris
38-40 Rue Saint Séverin, Paris, Paris

Reviews

9.0

Wonderful

Rating 10 - Excellent. 631 out of 1001 reviews" "
Rating 8 - Good. 264 out of 1001 reviews" "
Rating 6 - Okay. 68 out of 1001 reviews" "
Rating 4 - Poor. 15 out of 1001 reviews" "
Rating 2 - Terrible. 23 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with family
Great location, excellent multilingual staff, good food at the connecting restaurant - also with excellent staff. A great place to stay for tourism
Stayed 6 nights in Apr 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2024

10/10 Excellent

Michael W

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Thank you!
Stayed 2 nights in May 2024

2/10 Terrible

Marie

Business traveller, Travelled with partner
Terrible choice of a hotel. We booked a classic room which turned out to be a classic matchbox size room. There was literally one foot around the bed to walk around. When we asked to change rooms we were told there were none available. The “safe” was just placed on a shelf, you could literally take it with you. The windows were not secure so we had all the street noise at night until all hours. I will never recommend this hotel to anyone. The price did not match the offerings. Breakfast was mediocre. Expedia should check the ratings before offer this hotel. Very disappointed I used my Expedia points towards this booking.
Stayed 3 nights in May 2024

8/10 Good

Duane

Travelled with family
Liked: Cleanliness, staff & service, amenities
The headboard was worn and needed to be replaced. Otherwise our stay was pleasant.
Stayed 3 nights in Apr 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No regrets and would go again. :) There was an issue with shower drainage but we didn’t alert the hotel staff to it until we checked out.
Stayed 4 nights in Apr 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a fantastic central location full of cafes and restaurants with lots of action. You are within steps of the Metro. I highly recommend taking the "half board" option because you not only get breakfast but also either lunch or dinner each night in their wonderful Italian restaurant.
Stayed 3 nights in Apr 2024

6/10 Okay

Mrs Judith

Stayed 2 nights in Apr 2024

10/10 Excellent

Ricardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 3 nights in Mar 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 4th trip the Paris and this has been the best stay and I will definitely return to this hotel. From the reception teams help and support from when I arrived (thank you Fatima and Emma) to the convince of the location and cleanliness of the rooms every was excellent.
Stayed 4 nights in Feb 2024

10/10 Excellent

Yared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

6/10 Okay

Bryan, Dollard Des Ormeaux

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Overall this is a good location. The bed was very hard and the pillows extremely thin.
Stayed 4 nights in Mar 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect. Again and again w’ll return!
Stayed 5 nights in Mar 2024

10/10 Excellent

paolo, Milano

Liked: Cleanliness, staff & service, amenities
very central and live area; in the room the lightening system was a bit weak
Stayed 3 nights in Mar 2024

10/10 Excellent

simon, Doncaster

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel on the shores of Lake Garda. The service, hotel and rooms was excellent - I stayed out of summer season but would highly recommend. As I travel a lot, one of the small things that means a lot is the shower in the room. I must say the shower (including strength) was one probably the best I have experienced !!
Stayed 4 nights in Mar 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel in a very walkable part of Paris. Great location. Staff were super helpful and friendly and made my daughter feel special on her birthday. Highly recommend!
Stayed 3 nights in Feb 2024

8/10 Good

Calum

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Feb 2024

10/10 Excellent

Karen Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly and helpful; rooms quirky and full of character. Excellent central location if a bit noisy. Would definitely recommend this hotel for a Paris break.
Stayed 5 nights in Feb 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great. In an amazing position and the staff were incredibly friendly. Would stay again
Stayed 3 nights in Feb 2024

10/10 Excellent

Maciej

Liked: Cleanliness, property conditions & facilities, room comfort
This hotel has amazing location. Also, a very friendly and helpful staff - highly recommend!
Stayed 2 nights in Feb 2024

10/10 Excellent

Betsy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All Great
Night ambiance
The entry
A balcony you can actually use
Stayed 6 nights in Jan 2024

10/10 Excellent

Choonkyu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best spot to look around the cite island
The best location when using metro. Nice restaurants nearby. Staffs are very friendly.
Stayed 1 night in Jan 2024

8/10 Good

Ghazanfar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Rami

Liked: Cleanliness, staff & service
Area
Stayed 2 nights in Jan 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Comfortable hotel
Great spot.
Stayed 6 nights in Jan 2024

6/10 Okay

Julian

Liked: Cleanliness, staff & service
Older facility with hodge podge furniture. Staff is excellent but property more old than old-fashioned. Neighborhood of small restaurants in immediate vicinity of st Michel fountain
Stayed 1 night in Jan 2024

10/10 Excellent

Jackie and Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was just lovely. Quaint and very comfortable. The staff were exceptional, so friendly it was very hard to leave. We would definitely stay there again. Price was very good as well. Also we had a lot of communication from the Manager before hand giving us very helpful information re how to get there and the activities that were around.
Stayed 3 nights in Jan 2024

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel! We stayed in a corner room with a wrap around balcony overlooking the street below. It was magical. Highly recommend Hotel Europe!
Stayed 1 night in Jan 2024

8/10 Good

Gregg

Stayed 2 nights in Dec 2023

6/10 Okay

Shana

Liked: Staff & service
Rooms smaller than appear online
Room was exceedingly small
Stayed 1 night in Dec 2023

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location ever for a week in Paris!
The room was immaculate and the bed was so comfortable. The front desk was staffed 24 hours and everyone was friendly and helpful. We didn’t try the hotel breakfast, but it looked lovely. There were bars, coffee shops and bakeries steps away for a quick breakfast and restaurants and fun everywhere. We had a wonderful visit and the cleanliness and convenience of this hotel made that possible!
Stayed 5 nights in Dec 2023

6/10 Okay

Linda

Travelled with partner
Disliked: Amenities
Stayed 3 nights in Dec 2023

10/10 Excellent

JULIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff and room
Very nice and friendly staff. Room was nice and big
Stayed 2 nights in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located and easy access to dining and sight-seeing
Stayed 3 nights in Nov 2023

10/10 Excellent

Evanthia

Liked: Cleanliness
Stayed 2 nights in Sep 2023

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint room in a central location near shops and metro.
Stayed 3 nights in Nov 2023

4/10 Poor

Joanna

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Dreadful Paris hotel. Avoid
Booked for my nephew and daughter to stay in 2 rooms for 2 nights. They were made to pay in full at check in. Quite noisy but to be expected in a city centre. Noisy cleaning staff early in the morning, no regard for guests. 1st morning no hot water. No working telephone in the room to contact reception. When they went down, they were rudely told it was being dealt with, no idea how long it would take, but it happened often. No apology. Another noisy night and at check out they complained to a much more helpful receptionist who could only suggest a reduction on a return stay. No chance of that!
Stayed 2 nights in Nov 2023

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Nov 2023

8/10 Good

Ana Maria

Travelled with group
A week in Paris
Stayed 6 nights in Nov 2023

2/10 Terrible

Diane

Stayed 4 nights in Nov 2023

8/10 Good

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at St Severin. The location is amazing, buzzy yet quiet overnight. The room was nice, clean, with a great big tub. Despite rain, the balcony was a nice addition. It was also great to have access to a restaurant at the hotel. Check-out time was generous and we were able to leave our bags.
Stayed 2 nights in Nov 2023

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
There were no English Language TV channels. I would expect CNN and BBC News Service. Reception staff were not very helpful. I asked about metro and she didn't know said I would have to ask at the Metro! Balcony was excellent. Location excellent.
Stayed 4 nights in Nov 2023

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful location & property with easy parking nearby in garage. Close walking to everything. We enjoyed every minute in our balcony rooms. Friendly staff & delicious breakfast.
Stayed 2 nights in Oct 2023

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and room were excellent. The only issue i had was the HVAC system, i could never get it to work correctly. The constructon work next to the proprety was a little noise in the mornings and inconvenient to get around.
Stayed 5 nights in Oct 2023

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were surprised that our stay included breakfast AND vouchers to dine at the attached Italian restaurant. Loved the location. The room was charming, efficient, comfortable. Easy access to Transit within a block—RER B straight to CDG, another train straight to Versailles, and other metro. Would stay here again.
Stayed 3 nights in Oct 2023

8/10 Good

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Utterly charming, loved everything apart from breakfast. Staff were extremely helpful and the rooms were delightful.
Stayed 2 nights in Oct 2023