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Reviews of citizenM Paris Charles de Gaulle

4 out of 5
citizenM Paris Charles de Gaulle
7 Rue de Rome, Roissypole, Terminal 3, Tremblay-en-France, Seine-Saint-Denis

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1043 out of 1568 reviews" "
Rating 8 - Good. 354 out of 1568 reviews" "
Rating 6 - Okay. 100 out of 1568 reviews" "
Rating 4 - Poor. 46 out of 1568 reviews" "
Rating 2 - Terrible. 25 out of 1568 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Avraham, Tel Aviv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just few steps from CDG airport terminals shuttle, RER and Rossey bus service to Paris. Friendly fast check inn, nice lobby and bar. Room is clean and very well organized for one person who want to spend the night before morning flight.
Stayed 1 night in Apr 2024

2/10 Terrible

John

Stayed 1 night in Apr 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, professional staff. Nice place to eat lightly and drink. Room was interesting. Very effeciently constructed.
Stayed 1 night in Apr 2024

10/10 Excellent

Soumik, Seattle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are small but nice enough for an airport hotel. The over-the-top tech in the rooms is more amusing than convenient. Good place to stay near CDG. Convenient airport transfer by train and to the city by RER.
Stayed 1 night in Apr 2024

10/10 Excellent

Madar, Richland

Liked: Staff & service, amenities, property conditions & facilities
Everything is excellent , the only downside is that the room is small and no space for movement.
Stayed 1 night in Apr 2024

10/10 Excellent

LATA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for overnight stay
Stayed 1 night in Apr 2024

8/10 Good

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Rooms are small but hotel is clean and breakfast is fantastic.
Stayed 1 night in Apr 2024

10/10 Excellent

Martins, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to catch train and bus
Stayed 2 nights in Apr 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff went out of their way to help us on our very late arrival (due to a delayed flight.) Rooms are small but clean and efficient. Great HVAC control and good water pressure.
Stayed 1 night in Apr 2024

10/10 Excellent

Sammie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This clever, high tech hotel was perfect for a night before an early flight at CDG. The offerings in their restaurant were interesting and delicious. Breakfast is fabulous! Rooms are small but well organized and comfortable, controlled by a tablet provided in the room.
Stayed 1 night in Apr 2024

10/10 Excellent

Natalie, Ottawa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jadore!
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The technology room was unique and fun to toy with but when the novelty wore off, it was the least liked aspect of the stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael, Cambridge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really surprisingly clean and fun hotel for being right at the airport. Has some great personality, easy to get to from the Eastern suburbs of Paris, check in was a snap, books in the room were actually thought provoking, art books and collections kept me in the lobby for an extra half hour. Feels like there is good community here, even though it's an airport hotel. There are even some geocaches to find nearby. Clean and high tech rooms, warm shower, comfortable bed, lots of luggage storage. Really no complaints!
Stayed 1 night in Mar 2024

10/10 Excellent

nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the american at the front desk, so helpful and efficient
Stayed 1 night in Apr 2024

10/10 Excellent

S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like everything about this place. Check in can get a little backed up, it's all great. It takes a few minutes to get the hang of everything in the room, but it's worth the effort. The beds are so comfortable you want to stay forever. The shower is very nice, too. Looking forward to going back.
Stayed 1 night in Apr 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
CitizenM Roissy is a fun and very comfortable place. I like staying there. The staff is kind and always very helpful/polite/professional. It's my favourite hotel at Roissy Airport!
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Quick walk to the airport, very friendly and helpful staff! Small rooms but perfect for over night accommodations!!
Stayed 1 night in Apr 2024

10/10 Excellent

Graham

Travelled with partner
Stayed 1 night in Apr 2024

10/10 Excellent

Helga, Rochester

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and unique. Nice staff!
Stayed 1 night in Apr 2024

10/10 Excellent

Sheetal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Best experience was the last night in Paris at this hotel, perfection!
Stayed 1 night in Apr 2024

10/10 Excellent

colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to the tram station and 2 stops from the Airport The room was small but a lot of attention to detail. The mattress was super comfy. The hotel was clean and the staff were very attentive. Overall a great experience.
Stayed 1 night in Apr 2024

8/10 Good

Sybille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent for walking to the RER and airport tram to access all of the terminals. Easy to find from the RER station you just need to follow the signs to the hotel. Hotel has a nice ambiance and the rooms are clean comfortable, and quiet. Would stay again before an early morning fight!
Stayed 1 night in Apr 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024

6/10 Okay

Ronald

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great. Some staff are attentive, some staff won’t even look at you. Very near by the airport. Value, get what you pay for, is high. Checking in is a nightmare. The automated system is not very reliable. Overall, 7 out of 10
Stayed 1 night in Apr 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, conveniently located with everything you need for an overnight stay before heading to terminal.
Stayed 1 night in Apr 2024

10/10 Excellent

Roger

Stayed 1 night in Apr 2024

6/10 Okay

Seanna

Liked: Cleanliness
Disliked: Amenities
Small rooms. Did not like how the beds were up against the wall. It made it hard for the 2nd person to get out of bed in the middle of the night.
Stayed 1 night in Mar 2024

8/10 Good

Azim

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport & the train.
Stayed 2 nights in Mar 2024

6/10 Okay

Charles, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
There was no rack to place any luggage. I had to put mine on the floor.
Stayed 1 night in Apr 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel rooms with friendly staff and delcious breakfast near CDG. The sheets are not very soft and they only provide you with two pillows.
Stayed 1 night in Mar 2024

8/10 Good

Lea

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Mar 2024

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, amenities
Great spot for a short layover!
Stayed 2 nights in Mar 2024

10/10 Excellent

Brett & Lyndsay

Stayed 1 night in Mar 2024

10/10 Excellent

Dena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was perfect for what we needed (19 hour layover in Paris). Room was small, close quarters but was just fine!
Stayed 1 night in Mar 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Mar 2024

10/10 Excellent

Jola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable compact room, amazing staff and walkable to terminal and trains. Easy access to downtown Paris
Stayed 1 night in Mar 2024

4/10 Poor

Sofia

Business traveller
Liked: Cleanliness, property conditions & facilities
I arrived late at night from CDG and to location to the hotel is poorly indicated and you need to cross by feet a non illuminated park area to get to the hotel. Other hotels near by have large luminous signs that you can follow to get into property. The Citizen M sign is low and small and not visible from the square which makes a late arrival a bit tricky . The rooms, showers and the accommodations are fantastic. If you have small luggage and you get to the hotel during the day is a great stay. If you are aloje with a lot of luggage and you’re arriving late i will recommend other options.
Stayed 1 night in Mar 2024

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, walking distance from airport, super easy
Stayed 1 night in Mar 2024

10/10 Excellent

william

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice conveniet place to stay pleasant and helpful staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hi tech property. Self check in but there was someone there to help if need be. The staff was friendly and kind. Walking distance from Terminal 3. There is a lounge and you can get food we just had an appy which was good. The room was co trolled by the iPad which was fun to play with the lighting etc. all in all a great stay. Would recommend
Stayed 1 night in Mar 2024

10/10 Excellent

William

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Wayne, Orlando

Disliked: Staff & service, amenities
The rooms are NOTHING like what are represented in the pictures - I've stayed in ships cabins that are bigger, The rooms are barely 8 feet wide with nowhere to sit and no place to put luggage. The shower and toilet are exposed to the entire room except for a bit of frosted glass. Everything is controled by a tablet (lights and tv) the tv could only receive 3-4 chanels at best, the lights were either all on or all off, meaning you could not just turn on the bedside lamp, you had to light up the entire room (ALL lights) It is a fun concept with VERY poor execution. For $30 more I could have stayed at the Ibis that was closer to the train station.
Stayed 1 night in Jan 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I miss my flight and my only option was to rebook for the next day. This property was conveniently located a walking distance from the airport and priced right. The decor was modern and clean and the staff was incredibly kind.
Stayed 1 night in Feb 2024

10/10 Excellent

Zakaria

Stayed 1 night in Mar 2024

10/10 Excellent

Liliya

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to his and railway station
Stayed 2 nights in Feb 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were surprised by the tasty food and craft beer in the restaurant. The wine, not so much :-)
Stayed 1 night in Feb 2024

10/10 Excellent

Paul F.

Travelled with partner
Very close to Terminal 3 at CDG in Paris. Short walk with bags. 5 minutes. Good help at check-in and out. Fun lobby area; very relaxing and laid back atmosphere. Good place for a short stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Emese

Modern, in airport terminal 3, close to train to Paris
Stayed 1 night in Feb 2024