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"We found this hotel located in a beautiful place, however the property is SO outdated. Our fridge wasn’t working and despite mentioning this to reception it was ignored. The electricity was out for pretty much the whole day, no apology or any notification. The smell of the sewage was horrible in the corridor during this period. The staff were not particularly friendly or informative. The porters were nice and actually offered good advise about the area. The thermal pool was good and the view is stunning. "

"Marco, Gemma and the team were great! Updated hotel. Very nice."

"I’ll try to be as fair as possible. This place is really beautiful. It’s a gorgeous building and a very pretty setting right on the water. I know everyone has their own expectations and mine were not met on many levels. First of all the place didn’t seem like a real hotel. I THINK it’s more like an all inclusive resort (that doesn’t include very much). My stay was for a superior room with terrace and ocean view. The view was obstructed and the terrace was so small it was not usable. There was a table and two lounge chairs that you almost had to walk on in order to sit on them. The room next to us had a terrace at least twice the size as ours. They advertise they have a gym, they do not. They a treadmill, a 60 yr old stationary bike and 15lbs of metal plates. Yes a grand total of 15lbs. If you want to eat lunch you can do so between the hours of 12-1pm and choose from about 10 item on the menu. Breakfast was included with my room. The breakfast I assume is very European, lots of pastries some cheese and meats and warm scrambled eggs. Dinner??? I THINK the deal was you had to buy a buffet for $45 per person which would but nothing was clearly communicated to me. There were about 100 elderly people at the resort from Milan on some sort of tour/vacation and ALL of them, ALL of them were grumpy and NEVER smiled. The hotel is located in a very rural residential area that is charming in its own right but there’s nothing around it. You’d need to take a quick cab ride into Forio."

"The front entrance of the hotel was very nice and appeared modern but the room was very outdated and unfortunately smelt like cigarette smoke upon arrival. The room and rest of the hotel including the thermal spa area seemed grimy and in need of repairs/updated. The tv inside the room was also the size of a laptop monitor. Staff were very friendly. Breakfast was decent and provided options. Overall a fine stay but would not stay again. "

"My room was very clean and neat and the staff were all extremely friendly."

"The staff was very friendly and helpful. The view from our room was amazing. The food was delicious. Everything is within walking distance including the beach and trains if you want to go to Rome or Napoli."

"Very clean with a great staff"

"Breakfast and the peace and quiet."

"Welcome. Staff. Great room cleanliness. Good breakfast. Good menu."