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"Fantastic location and staff"

"Amazing hotel! From being welcomed after 30 hours of travel with a glass of white wine, to the friendly breakfast staff, to helping me cobble together a nourishing dinner after a relaxing spa service…the staff at this hotel truly set it apart! And the rooms! I slept with all the windows and the patio door open just gazing at the Matterhorn until I fell asleep. And the spa! Really a wonderful steam room, sauna, and pool. The only “better if” was if other people would read the rules, especially regarding children in the spa area. Specifically, regarding unattended children I felt responsible to watch to ensure their safety as well as children disturbing the peace of the spa area."

"We booked three 4 star hotels in the journey. This one is the best in all aspect, especially the bathroom."

"Hospitality was top notch. The place was super clean & comfortable. The breakfast was a nice spread, it was also pet friendly which was not good for my husband who is allergic to dogs & we didn't like the fact that the hostess kept touching & petting all the dogs in the room & then fixed plates & handeled food without washing or at the very least sanitize her hands."

"We felt very welcome with our 3 dogs receiving a special treat bag! Room was very clean and well maintained. Hotel staff were very friendly and helpful. "

"Patricia at the front was wonderful and helped make our experience absolutely perfect. We greatly appreciated her and all the other wonderful folks that work at your resort."

"This is a very nice hotel for experiencing Saint Vincent and the Thermes are walking distance."

"Everything in this place is perfect. Location, vibe, customer service, cleanliness The staff is so kind. Dinner time is like going back to Grandma's house for holidays. "

"The staff were incredible! The service was truly above and beyond! Our room had a view of the Matterhorn, which was amazing, though I do wish we had been one floor higher for a bit more privacy. We loved having the sauna and steam shower right in our room, it made for a wonderfully relaxing stay. The location is a bit remote and made getting around a little challenging, but it ended up working out perfectly for us since it rained during our visit. We took full advantage of the spa and even got massages. The room service, restaurant, and included buffet breakfast were all exceptional! "