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"cabins look great but apartments not so much. no plugs for sink or bath which was a first. great view of lake from bathroom window 😳"

"Do not go here. Terrible service, bad food, tiny run down roomes that come apart (shower fixtures falling down etc.). We had to give back the food as its was so bad. Customer service did not help at all - no discount provided. This place may have been good 10+ years ago. No upgrades to any of the dirty old furniture since then. Today it is a dump. "

"Our friends were getting married at a hotel nearby and we decided to stay here as a budget-friendly option and were more than pleasantly surprised by the cabin. It was not only cozy, but extremely clean, had all the kitchen tools we needed, was stocked with wood and easy to get around the Huilo Huilo reserve from. I would 100% return!"

"Personal amable y preocupado. El refugio familiar esta en un lugar hermoso. Vista maravillosa a la desembocadura del lago. El depto es comodo y limpio. No obstante, le hace falta mantencion. Litera se cayo sobre uno de los niños. Las ventanas abrian con dificultad. Desgaste general. La cocina le falta equipamiento ( hervidor, microondas). Le faltan servicios, al menos desayuno y bar."

"It is beautiful and surreal! "

"We loved it! The cabin was the perfect mix of cozy and rustic, while being very clean and up-to-date. We loved getting the breakfast and having a view of the volcano. Christian was incredibly helpful to us in figuring out our plans. We were sad to leave and definitely recommend."

"Very clean and comfy room, friendly staff and even friendlier cats <3"