Marvelous Suite, Suite, 1 King Bed, City View
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Reviews of W Panama

5 out of 5
W Panama
Calle Aquilino de la Guardia & Calle 50, Bella Vista, Panama City

Reviews

8.8

Excellent

Rating 10 - Excellent. 658 out of 989 reviews" "
Rating 8 - Good. 167 out of 989 reviews" "
Rating 6 - Okay. 74 out of 989 reviews" "
Rating 4 - Poor. 35 out of 989 reviews" "
Rating 2 - Terrible. 55 out of 989 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 3 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay in Panama
Stayed 2 nights in May 2024

10/10 Excellent

Russell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotels were wonderful, staff was wonderful, rooms were great! Will be using this hotel every time I return!
Stayed 3 nights in May 2024

10/10 Excellent

YVESBERLIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel ! I love it . They had a nice decoration for Mother’s Day and complimentary wine. The staff is amazing
Stayed 4 nights in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms and service
Stayed 3 nights in May 2024

10/10 Excellent

Alon

Travelled with group
Liked: Cleanliness
great stayc

10/10 Excellent

shanesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and view was absolutely breathtaking. The front desk associate was pleasant. Check on and out was smooth. The breakfast buffet was extremely delicious
Stayed 2 nights in May 2024

8/10 Good

LASHAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special commendation to Ashley and Krystal for their exceptional service during my check in! I had a bit of a hiccup with my reservation and these ladies were patient, professional and did a commendable job in helping me sort out the situation! Thanks again, ladies! You both deserve a raise! :) I stayed in the Marvelous Suite. My room was to W hotel standards, but wished I had a higher floor. Loved the room's decor! The buffet breakfast is not the best in terms of offerings and should be complimentary/included with the room. Everyone was pleasant and I enjoyed my stay!
Stayed 3 nights in Apr 2024

10/10 Excellent

Martain

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience..1st time in Panama
Stayed 2 nights in May 2024

10/10 Excellent

Glorylyn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, especially Krystal at the front desk. Wonderful property
Stayed 2 nights in May 2024

6/10 Okay

Maywatie

Travelled with family
The water in the shower randomly turned off as I was showering. I was washing my face with soap when this happened. The front desk also charged me for a number of things that were not my charges. They charged me for things from the pool but I did not make those purchases.
Stayed 3 nights in Apr 2024

6/10 Okay

Arupa Annie

Travelled with family
Liked: Cleanliness, amenities
Some of the staff were friendly. David was wonderful. Our bathroom leaked and the water would not go down in the shower.

10/10 Excellent

Marc

Stayed 2 nights in Apr 2024

10/10 Excellent

Oraine, Plantation

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room, property, and staff were fantastic.
Stayed 4 nights in Apr 2024

8/10 Good

Yosef

Stayed 3 nights in Apr 2024

10/10 Excellent

Keisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect! Staff was very friendly !
Stayed 4 nights in Apr 2024

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

abena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property
Stayed 3 nights in Apr 2024

10/10 Excellent

Jamar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Shirece

Stayed 4 nights in Mar 2024
Response from Tks on 30 Mar 2024
Thank you for your feedback, we appreciate your comments about your experience in our property W Panama.

10/10 Excellent

Lionel, Kingston 19

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Tks on 30 Mar 2024
Hi Lionel !!Thank you for your feedback, we appreciate your comments about your experience in our property W Panama, We are glad to know that you enjoy this stay. Hope to welcome you back in a near future!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, large well appointed rooms, I have been staying there for years and always great to return.
Stayed 1 night in Mar 2024
Response from Tks on 30 Mar 2024
Hi Stephen!!Thank you for your feedback, we appreciate your comments about your experience in our property W Panama, We are glad to know that you enjoy this stay. Hope to welcome you back in a near future!

10/10 Excellent

John, Staten Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean very friendly staff. Here on a birthday and without asking they brought us over a cake.
Stayed 1 night in Mar 2024
Response from Tks on 30 Mar 2024
Hi John!!Thank you for your feedback, we appreciate your comments about your experience in our property W Panama, We are glad to know that you enjoy this stay. Hope to welcome you back in a near future!

10/10 Excellent

Alycia Blackwell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is well maintained -very modern and clean room with large balcony. Pool area, brunch, and bars had fast, kind, and multilingual service. Excellent location in city center and easy to get to many places via short (and cheap) ride shares, including Casco Viejo, Panama Canal area, and Amador/ Marina area. Highly recommend.
Stayed 4 nights in Feb 2024
Response from Tks on 30 Mar 2024
Hi Alycia!!Thank you for your feedback, we appreciate your comments about your experience in our property W Panama, We are glad to know that you enjoy this stay. Hope to welcome you back in a near future!

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay great views and huge rooms
Stayed 3 nights in Mar 2024
Response from Thanks on 8 Mar 2024
Hi Abraham!!Thank you for your feedback, we appreciate your comments about your experience in our property W Panama, We are glad to know that you enjoy this stay. Hope to welcome you back in a near future!

2/10 Terrible

Shamoya

Travelled with family
Rep messed up my check in! Now I will have to pay more money! Also, they charge you an arm and leg for the incident deposit. Don’t ever book this hotel.
Response from Tks on 30 Mar 2024
Hi Shamoya!!Thank you for your feedback, we appreciate your comments about your experience in our property W Panama.

10/10 Excellent

Kay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta hotel and staff
Stayed 4 nights in Feb 2024
Response from Tks on 8 Mar 2024
Hi Kay !!Thank you for your feedback, we appreciate your comments about your experience in our property W Panama, We are glad to know that you enjoy this stay. Hope to welcome you back in a near future!

10/10 Excellent

Scott Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and clean, but very loud. You can hear everything in the room, the people in rooms next to mine, the elevator beep and talking, people dropping items on floor etc. it is not the hotel staff fault, it is quality of construction and wood walls…be cautious of room locations/selections
Stayed 7 nights in Feb 2024
Response from Tks on 8 Mar 2024
Hi Scott!!Thank you for your feedback, we appreciate your comments about your experience in our property W Panama, We are glad to know that you enjoy this stay. Hope to welcome you back in a near future!

2/10 Terrible

Reuven

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Experience
Had to change rooms twice. Once b/c of water noise at night and the second time because of poor air conditioning. Food was mediocre and hotel was dated and not clean.
Stayed 3 nights in Feb 2024
Response from Tks on 30 Mar 2024
Thank you for your feedback, we appreciate your comments about your experience in our property W Panama.

8/10 Good

Mehmet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 2 nights in Feb 2024
Response from Tks on 30 Mar 2024
Hi Mehmet !!Thank you for your feedback, we appreciate your comments about your experience in our property W Panama, We are glad to know that you enjoy this stay. Hope to welcome you back in a near future!

10/10 Excellent

Solange, Lawrenceville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel in a good location
Stayed 1 night in Feb 2024
Response from Tks on 8 Mar 2024
Hi Solagne!!Thank you for your feedback, we appreciate your comments about your experience in our property W Panama, We are glad to know that you enjoy this stay. Hope to welcome you back in a near future!

10/10 Excellent

Diego, Coral Gables

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great gym
Stayed 2 nights in Feb 2024
Response from Tks on 8 Mar 2024
Hi Diego!!Thank you for your feedback, we appreciate your comments about your experience in our property W Panama, We are glad to know that you enjoy this stay. Hope to welcome you back in a near future!

2/10 Terrible

Suneak

Stayed 3 nights in Feb 2024
Response from Tks on 30 Mar 2024
Thank you for your feedback, we appreciate your comments about your experience in our property W Panama.

10/10 Excellent

Peter I

Stayed 3 nights in Feb 2024
Response from Tks on 30 Mar 2024
Hi Peter!!Thank you for your feedback, we appreciate your comments about your experience in our property W Panama, We are glad to know that you enjoy this stay. Hope to welcome you back in a near future!

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel right in the heart of Panama City. The room was beautiful and spacious! We had a gorgeous view of the city.
Response from Tks on 8 Mar 2024
Hi Linda!!Thank you for your feedback, we appreciate your comments about your experience in our property W Panama, We are glad to know that you enjoy this stay. Hope to welcome you back in a near future!

10/10 Excellent

Mahir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Jan 2024
Response from Tks on 8 Mar 2024
Hi Mahir!!Thank you for your feedback, we appreciate your comments about your experience in our property W Panama, We are glad to know that you enjoy this stay. Hope to welcome you back in a near future!

10/10 Excellent

Beverly Jean

Liked: Staff & service, property conditions & facilities
Nice
Stayed 1 night in Jan 2024
Response from Tks on 8 Mar 2024
Hi !Beverly!Thank you for your feedback, we appreciate your comments about your experience in our property W Panama, We are glad to know that you enjoy this stay. Hope to welcome you back in a near future!

10/10 Excellent

Freustza

Travelled with partner
Liked: Amenities
Traveled with my husband for our anniversary, the hotel was really nice, wishing they had a microwave and a fridge to put water in since it’s really hot in Panama, instead of putting for the bar in there, but otherwise it was good
Stayed 4 nights in Jan 2024
Response from Tks on 8 Mar 2024
Hi Freutza!!Thank you for your feedback, we appreciate your comments about your experience in our property W Panama, We are glad to know that you enjoy this stay. Hope to welcome you back in a near future!

10/10 Excellent

Ronda

Stayed 3 nights in Jan 2024
Response from Tks on 30 Mar 2024
Hi Ronda!!Thank you for your feedback, we appreciate your comments about your experience in our property W Panama, We are glad to know that you enjoy this stay. Hope to welcome you back in a near future!

10/10 Excellent

eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Jan 2024
Response from Tks on 8 Mar 2024
Hi Eduardo!!Thank you for your feedback, we appreciate your comments about your experience in our property W Panama, We are glad to know that you enjoy this stay. Hope to welcome you back in a near future!

10/10 Excellent

Shaundra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Tks on 8 Mar 2024
Hi Shaundra!!Thank you for your feedback, we appreciate your comments about your experience in our property W Panama, We are glad to know that you enjoy this stay. Hope to welcome you back in a near future!

10/10 Excellent

Igor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Siempre escogimos este hotel para hospedarnos. La ubicación esta en el centro de Panama, es muy fácil llegar a cualquier lugar desde este hotel. El servicio esta excelente como siempre, siempre nos ayudaban en cualquier cosa. La comida esta delicioso, y lo bueno es que ellos tienen menu para pedir en la noche y es super bueno. La próxima vez definitivamente nosotros vamos a hospedarnos aquí otra vez.
Stayed 6 nights in Jan 2024
Response from Tks on 8 Mar 2024
Hi Igor !!Thank you for your feedback, we appreciate your comments about your experience in our property W Panama, We are glad to know that you enjoy this stay. Hope to welcome you back in a near future!

10/10 Excellent

Jevante

Stayed 4 nights in Jan 2024
Response from Tks on 8 Mar 2024
Hi Jevante!!Thank you for your time, with the survey, We are glad to know that you enjoy this stay. Hope to welcome you back in a near future!

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Everything about the hotel was fabulous! Staff were very friendly and helpful. Rooms were well designed and comfortable. Location was convenient to restaurants and an easy taxi ride from the airport, the cruise terminal and Old Town.
Stayed 2 nights in Jan 2024
Response from Tks on 8 Mar 2024
Hi Arlene !!Thank you for your feedback, we appreciate your comments about your experience in our property W Panama, We are glad to know that you enjoy this stay. Hope to welcome you back in a near future!

10/10 Excellent

Libby

Liked: Staff & service, property conditions & facilities, room comfort
Floor didn’t seem really clean. But room was fantastic. Loved our stay
Stayed 2 nights in Jan 2024
Response from tks on 15 Jan 2024
Hi Libby !!Thank you for your feedback, we appreciate your comments about your experience in our property W Panama, We are glad to know that you enjoy this stay. Hope to welcome you back in a near future!W Panama Team

4/10 Poor

Alejandra

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel room was dirty in general, specially the bathroom was terrible, needed maintenance a deep clean, the AC was not working. The staff understood the situation and moved me to other room, the bathroom was also in dirty. The elevator and halls had a strong smell like a scent but was so strong that I disliked it, the elevator was dirty also In the breakfast restaurant the table looked dirty too. In general poor maintenance and dirty.
Stayed 3 nights in Jan 2024
Response from Thanks on 13 Jan 2024
Hi Arlette! Thank you for your feedback, we appreciate that you take a time to let us know about your experience in our property W Panama. The following comments have been address to the department leaders in order to avoid inconsistence like the ones you have mentioned. We really take these opportunities as a challenge to embrace the team to achieve the goals and make our W Guest the best in town. Hope to welcome you back in a near future!W Panama Team

8/10 Good

Arlette

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Thanks on 13 Jan 2024
Hi Arlette! Thank you for your feedback, we appreciate that you take a time to let us know about your experience in our property W Panama. The following comments have been address to the department leaders in order to avoid inconsistence like the ones you have mentioned. We really take these opportunities as a challenge to embrace the team to achieve the goals and make our W Guest the best in town. Hope to welcome you back in a near future!W Panama Team

10/10 Excellent

Zakiyyah, philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Thanks on 13 Jan 2024
Hi Zakiyah!!Thank you for your feedback, we appreciate your comments about your experience in our property W Panama, We are glad to know that you enjoy this stay. Hope to welcome you back in a near future!W Panama Team

10/10 Excellent

Iisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Thanks on 13 Jan 2024
Hi Lisha!! Thank you for your feedback, we appreciate your comments about your experience in our property W Panama, We are glad to know that you enjoy this stay. Hope to welcome you back in a near future!W Panama Team

10/10 Excellent

Larry

Stayed 4 nights in Dec 2023
Response from Thanks on 14 Jan 2024
Hi Larry!!Thank you for your feedback, we appreciate your comments about your experience in our property W Panama, we are glad to know that you enjoy this stay. Hope to welcome you back in a near future!W Panama Team