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Reviews of Hotel Costa Inn

3 out of 5
Hotel Costa Inn
Ave. Peru, Calle 39, Panama City, Panama

Reviews

6.8
Rating 10 - Excellent. 77 out of 398 reviews" "
Rating 8 - Good. 128 out of 398 reviews" "
Rating 6 - Okay. 92 out of 398 reviews" "
Rating 4 - Poor. 53 out of 398 reviews" "
Rating 2 - Terrible. 48 out of 398 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

MARTHA

Stayed 3 nights in Mar 2024

10/10 Excellent

Eloisa

Stayed 1 night in Mar 2024

2/10 Terrible

Donavan

Stayed 7 nights in Dec 2023

2/10 Terrible

Charles

Stayed 1 night in May 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The price was good
Stayed 1 night in Apr 2023

8/10 Good

John

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooftop pool was awesome! Second day booking needed to reactivate key twice.
Stayed 1 night in Apr 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2023

6/10 Okay

ANGI

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2023

4/10 Poor

patricia

Disliked: Staff & service, amenities
Charged 1.00 for ice. did not know that they did not use a shuttle any longer. I had to pay more for a taxi than the cost of the hotel.
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

8/10 Good

Mary

I felt safe.The shower head was broken. The coffee was expensive .
Stayed 1 night in Jan 2023

2/10 Terrible

Greivin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
no airport shuttle. no even a door in the bathroom

4/10 Poor

Donald, Norcross

Stayed 1 night in Dec 2022

10/10 Excellent

Ana

Disliked: Amenities
Stayed 1 night in Nov 2022

4/10 Poor

Roald

Stayed 1 night in Oct 2022

8/10 Good

Jose, Panama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good enough for the price and for a few days. Good wifi, very clean. Smallest shower I have seen and the area isnt the greatest at night.
Stayed 3 nights in Sep 2022

6/10 Okay

Henry

The airport is run down there’s no air condition Securety is poor and most of the stuff in the airport don’t speak English at all very disappointed nativities none very disappointed with the truth
Stayed 8 nights in Aug 2022

8/10 Good

Ana

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Aug 2022

4/10 Poor

Julio C

Travelled with group
I don’t like a area and the hotel aparece not like the photo
Stayed 1 night in Aug 2022

2/10 Terrible

ANATOLI

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 1 night in Aug 2022

10/10 Excellent

Isidro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly from start to end. Breakfast was delicious and different every day. Will totally come back. Thank you all!
Stayed 4 nights in Aug 2022

2/10 Terrible

BRUNO

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

4/10 Poor

Mari

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property was in a location that was unsafe
Stayed 1 night in Jun 2022

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price for the proximity to the good things in Panama City. Great rooftop pool and view for the price too!
Stayed 2 nights in Jun 2022

6/10 Okay

gideon

Travelled with family, Business traveller
Liked: Property conditions & facilities
It needs English speaking staff at the check in. Then entering the floor allays are dirty. Dirty carpets, Makes one feel uncomfortable as what ells is dirty abon entering to your rooms?? Rooms where nice, needs a carpet in bathroom. Has warm water witch was perfect! Great pricing for what you receive.
Stayed 2 nights in Jun 2022

10/10 Excellent

Camilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2022

4/10 Poor

Javed

Stayed 1 night in Jun 2022

8/10 Good

Neyla

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Buen hotel.
Un hotel que llena las expectativas. Tiene buena relacion precio vs servicio ofrecido.
Stayed 1 night in Jun 2022

4/10 Poor

Antonio

Stayed 3 nights in Mar 2022

8/10 Good

Christina

Stayed 1 night in Mar 2022

10/10 Excellent

Andres

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Jorge Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Me gusta porque es bien centrico, esta cerca de la cinta costera, el personal es muy amable y tiene muy bonita vista. Lo que no me gusta es que hay mucho vagabundo en los alrededores, gente sin hogar en la calle lo cual hace sentir inseguridad y mal aspecto a la cudad, pareciera que el gobierno no se preocupa por ellos.
Stayed 2 nights in Jan 2022

8/10 Good

Jorge Luis

Stayed 4 nights in Jan 2022

8/10 Good

Louis

Stayed 1 night in Jan 2022

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I rarely write critical reviews, but wanted to warn people about this place. I booked this on Expedia and thought that any place that has a rooftop pool must be fairly good. Wrong. The room was so small that you had to walk sideways to get around the end of the bed to get to the bathroom. No chairs in the room. They had pillow shams, but no other pillows, so all you had was a lumpy sham to sleep on. The room did have AC which worked. The TV reception was poor for at least half the channels. The staff was polite. Coffee only in the lobby. Light fixtures above the bed had no light bulbs in them so you could read and the shower just sprayed out a stream as if there were no shower head at all.
Stayed 4 nights in Aug 2021

6/10 Okay

Shane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
I wouldn't come back
Stayed 1 night in Nov 2020

2/10 Terrible

Josue, Moca, PR

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel are close. Never contact or send email to let me know
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

4/10 Poor

Juan

Disliked: Staff & service, property conditions & facilities
Room's phone broken. Dead internet in my room's floor. Other hotel guests noisy since 4am.
Stayed 4 nights in Feb 2020

6/10 Okay

Stella

Liked: Cleanliness, room comfort
A basic room at a basic price
Location was pretty good - we used Uber taxis mostly. Pool needs attention - not regularly cleaned around sitting area and water quality poor. Restaurant service was slow as only one waitress at a time and sometimes did the cooking, I think! Good prices and quantity for food and drink prices too. Almost no English spoken here, so make sure you have an App for that!
Stayed 6 nights in Jan 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
morning staff excellent,evening front desk not nice,careless. And room has roaches.
Stayed 20 nights in Jan 2020

10/10 Excellent

mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel for value
I been coming for the last 9 years and I always come back it's a family run hotel very nice and friendly good breakfast (buffet) easy to get around with the metro a blocks away .
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
No hay secador de pelo en las habitaciones. La habitación es pequeña
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Disliked: Room comfort
Very cold shower no hot water
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was tiny but it was fine nothing luxurious
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
Free airport and shopping mall shuttle, excellent room maid service
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

6/10 Okay

Jose M, Elkhart, IN

Stayed 1 night in Jul 2019

4/10 Poor

Bailey, Canada

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We were disappointed with our stay at the Costa Inn. Many of the amenities that sold us on booking were not honored/accurate.After notifying the correct people at the airport about needing a shuttle (which is included in the booking), no one came to get us. The lady at the airport (who was very rude) said she couldn't find a driver to come, so we would either have to keep waiting or take a taxi. When we finally got to the hotel - the transport driver was sitting there on his phone...Another selling feature was the bar/restaurant which the website / profile states is open 24 hours a day - this is false!! We were very hungry when we arrived at 11:30pm, and when I asked about the restaurant, they just said "no - is closed". It even says on the door that it is open 24 hours. We asked if there was a place to get snacks / water etc, and the staff again said no. We went out to try and look for a store, but quickly turned around when we realized the hotel is in a very seedy area. At night there were people on every corner trying to wave us over, and we felt too uncomfortable to continue looking around. The breakfast was ok... Coffee, toast, eggs, cake, and hot dogs. The ONLY good thing about this hotel (besides the price - which I now understand why it is so cheap) is the rooftop pool, which actually has nice views of the city and was decently clean. Would not recommend staying here... spend the few extra dollars and stay in Casco Viejo!!
Stayed 1 night in Jul 2019