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Hotel Keen

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Down duvets, desk, iron/ironing board, free WiFi
Down duvets, desk, iron/ironing board, free WiFi
Down duvets, desk, iron/ironing board, free WiFi
Down duvets, desk, iron/ironing board, free WiFi

Overview of Hotel Keen

Hotel Keen

2.5 out of 5

3.9/5 Good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
425 High Street, Palo Alto, CA, 94301-1621

Explore the area

  • Popular LocationStanford University6 min walk
  • Popular LocationStanford Shopping Center10 min walk
  • Popular LocationStanford University Arboretum12 min walk
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)27 min drive

Choose dates to view prices

About this area

Palo Alto

In the city centre and near a metro station, Hotel Keen is in a walkable area with good shopping. Edgewood Park & Natural Preserve and Monte Bello Open Space Preserve are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Palo Alto Junior Museum and Zoo and Golfland USA. Looking to enjoy an event or a game while in town? See what's happening at Stanford Stadium or Levi's Stadium. Spend some time exploring the area's activities, including golfing and golf lessons.

What's nearby

  • Stanford University - 6 min walk
  • Stanford Shopping Center - 10 min walk
  • Stanford University Arboretum - 12 min walk
  • Stanford Mausoleum - 14 min walk
  • Cantor Arts Center - 19 min walk

Getting around

  • Palo Alto Station - 4 min walk
  • San Francisco International Airport (SFO) - 27 min drive

Restaurants

  • Gravity Bistro and Wine Bar - 3 min walk
  • Pampas - 3 min walk
  • Pizza My Heart - 3 min walk
  • Oren's Hummus - 3 min walk
  • Coupa Cafe - 3 min walk

About this property

Hotel Keen

Art Deco Palo Alto hotel in Downtown North with free breakfast
A snack bar/deli, coffee/tea in a common area and dry cleaning are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-in are on-site. All 42 rooms feature modern comforts such as free WiFi and free wired Internet, LCD TVs with digital channels and iPod docking stations. Guests will also find down duvets, free newspapers and free local calls.
Hotel Keen offers 42 forms of accommodation with iPod docking stations and free newspapers. Beds feature down comforters. 37-inch LCD televisions come with premium digital channels. Rooms have partially open bathrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking options include a garage
  • Off-site parking within 3 ft (USD 40.00 per day); discounts available
  • Street parking available

Food and drink

  • Free continental breakfast
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter
  • Turndown service

Languages spoken

  • English

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Down duvet

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 37-inch LCD TV
  • Digital channels
  • iPod dock
  • Premium channels

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 2:00 AM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Nearby parking fee: USD 40.00 per day (3 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover and JCB International; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property

Property is also known as

Hotel Keen
Hotel Keen Palo Alto
Keen Hotel
Keen Palo Alto
Hotel Keen Hotel
Hotel Keen Palo Alto
Hotel Keen Hotel Palo Alto

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 161 out of 467 reviews
5 - Excellent 34%
Rating 4 - Good. 185 out of 467 reviews
4 - Good 40%
Rating 3 - Okay. 69 out of 467 reviews
3 - Okay 15%
Rating 2 - Poor. 33 out of 467 reviews
2 - Poor 7%
Rating 1 - Terrible. 19 out of 467 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, property conditions & facilities
In the center of downtown activity without the noise
Stayed 1 night in Sep 2021

2/5 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities
I stayed for two nights there was no cleaning , no fresh towels , no housekeeping service after the first night. Trash was half full when I arrived . Closet door and drawer were half open.
Stayed 2 nights in Aug 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibility is perfect.
Stayed 1 night in Aug 2021

3/5 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Thinnest walls ever. You can hear the plumbing when people flush so loudly it will wake you up from a deep sleep. Wouldn’t recommend this hotel but it’s satisfactory and well priced for the area
Stayed 1 night in Aug 2021

1/5 Terrible

Business traveller
Disliked: Staff & service, property conditions & facilities
Late flight to SFO; had confirmed reservation day prior, arrived to property & was informed they had over booked and had no vacancy & was ‘nothing they could do’
Stayed 1 night in Aug 2021