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AC Hotel by Marriott Palo Alto

Photo gallery for AC Hotel by Marriott Palo Alto

Featured image
Balcony
Iron/ironing board, rollaway beds, free WiFi, bed sheets
Iron/ironing board, rollaway beds, free WiFi, bed sheets
Iron/ironing board, rollaway beds, free WiFi, bed sheets

Overview of AC Hotel by Marriott Palo Alto

AC Hotel by Marriott Palo Alto

2.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
744 SAN ANTONIO ROAD, Palo Alto, CA, 94303

Explore the area

  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)14 min drive
  • Popular LocationLevi's Stadium15 min drive
  • Popular LocationWinchester Mystery House16 min drive
  • Popular LocationTesla Motors19 min drive

Choose dates to view prices

About this area

Palo Alto

AC Hotel by Marriott Palo Alto is located in Palo Alto. Palo Alto Junior Museum and Zoo and Golfland USA are local attractions and those in the mood for shopping can visit Charleston Plaza and San Antonio Shopping Center. Looking to enjoy an event or a game while in town? See what's happening at Stanford Stadium or Levi's Stadium.

What's nearby

  • Charleston Plaza - 14 min walk
  • Googleplex - 3 min drive
  • Levi's Stadium - 15 min drive
  • Winchester Mystery House - 16 min drive
  • Tesla Motors - 19 min drive

Getting around

  • Bayshore NASA Station - 5 min drive
  • San Antonio Station - 19 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 14 min drive

Restaurants

  • AC Kitchen — 1 min walk
  • AC Lounge — 1 min walk
  • Dohatsuten - 5 min walk
  • Baji's Cafe - 9 min walk
  • Green Elephant Gourmet - 10 min walk

About this property

AC Hotel by Marriott Palo Alto

Art Deco hotel with restaurant and fitness centre
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, a 24-hour business centre and valet parking. All 145 rooms offer free WiFi, coffee makers and free bottled water. Hairdryers, ironing boards and free toiletries are among the other amenities that guests will find.
AC Hotel by Marriott Palo Alto offers 145 forms of air-conditioned accommodation with complimentary bottles of water and coffee/tea makers. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a bath, bathrobes, complimentary toiletries and hairdryers. Rollaway/extra beds (surcharge) are also available.
Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA) and WELL Health-Safety Rating (IWBI)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered valet parking on site (USD 22 per day; includes in/out privileges)
  • Secured covered extended parking on site (USD 22 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Laundry facilities

Languages spoken

  • English

Business services

  • 24-hour business centre
  • Conference space (2100 square feet)
  • Coworking spaces
  • Meeting rooms 3

Outdoors

  • Firepit

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairwells
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Renovated entire property – February 2021
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hairdryer

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini fridge

More

  • Iron/ironing board
  • Mobile key entry

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Valet parking fee: USD 22 per day (in/out privileges)
  • Covered extended parking fee: USD 22 per day
  • Pet fee: USD 150
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International; cash is not accepted

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

AC Hotel Palo Alto
Ac By Marriott Palo Alto
AC Hotel by Marriott Palo Alto Hotel
AC Hotel by Marriott Palo Alto PALO ALTO
AC Hotel by Marriott Palo Alto Hotel PALO ALTO

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 8 out of 12 reviews
5 - Excellent 67%
Rating 4 - Good. 3 out of 12 reviews
4 - Good 25%
Rating 3 - Okay. 0 out of 12 reviews
3 - Okay 0%
Rating 2 - Poor. 1 out of 12 reviews
2 - Poor 8%
Rating 1 - Terrible. 0 out of 12 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome! It was a great time!
Stayed 1 night in Sep 2021

2/5 Poor

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Booked a hotel room for my boyfriend and I while staying for a concert. Was unaware that there was no separate bathroom. Toilet and shower were in the sleeping area only thing separating them was a stall door like a public bathroom. The bed was uncomfortable and so was the room. Everything was modernized motion sensor lights which is ok, but not in the middle of the night while the other person was sleeping….
Stayed 1 night in Sep 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, clean and spacious room
Stayed 3 nights in Sep 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, updated and very trendy. Had a good overall experience, we would definitely stay here again
Stayed 2 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amy at the front desk was so helpful smd went above and beyond to help us with a few things. The hotel was very nice and super clean and sleek.
Stayed 1 night in Aug 2021