Hotel Castro welcomes guests with a complimentary breakfast buffet amid garden surroundings. Amenities include laundry facilities, in-room WiFi, and luggage storage. Multilingual staff assist with planning excursions to Shopping Palmas Mall and Memorial Coluna Prestes.
Located near the beach, Hotel Castro is in Plano Diretor Sul, a neighbourhood in Palmas. Memorial Coluna Prestes and Shopping Palmas Mall are two other places to visit that come recommended. Visit our Palmas travel guide
Terminal Multimodal de Palmas - Porto Nacional Station
27 min drive
Palmas (PMW-Brigadeiro Lysias Rodrigues)
24 min drive
Restaurants
Viegas
13 min walk
Dom Vergílio Grill Pizza & Chopp
12 min walk
Cabana do Lago
9 min walk
Praça de Alimentação - Palmas Shopping
10 min walk
Giraffas
10 min walk
About this property
Hotel Castro
Hotel remodelled in 2016 and located near Memorial Coluna Prestes
Located close to Shopping Palmas Mall and Araguaia Palace, Hotel Castro provides a free breakfast buffet, a garden and laundry facilities. Free in-room WiFi and a business centre are available to all guests.
Other perks include:
Free self-parking
Concierge services, 1 meeting room and tour/ticket information
Smoke-free property, multilingual staff and a lift
Room features
All 63 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and minibars.
Free buffet breakfast available daily 6:30 AM to 9:30 AM
Things to do
TV in common areas
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Business centre
Meeting room
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Low-height counter and sink
Wheelchair accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
2 buildings
3 floors
Banquet hall
Renovated entire property - July 2016
Smoke-free property
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Private bathroom
Shower
Towels provided
Entertainment
TV
Food and drink
Minibar
More
Air conditioning
Desk
Phone
Policies
Check-in
Check-in time starts at noon
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 50.
Cots (infant beds) are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Property is also known as
Hotel Castro Palmas
Castro Palmas
Hotel Castro Hotel
Hotel Castro Palmas
Hotel Castro Hotel Palmas
Frequently asked questions
Is Hotel Castro pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Hotel Castro?
As of 12 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Castro on 13 Mar 2026 start from AU$77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Hotel Castro?
Self-parking is free at this property.
What time is check-in at Hotel Castro?
Check-in begins at noon.
What time is check-out at Hotel Castro?
Checkout is at noon.
Where is Hotel Castro located?
Located in Plano Diretor Sul, this hotel is within a 15-minute walk of Memorial Coluna Prestes, Shopping Palmas Mall and Araguaia Palace. Praia da Graciosa is 2.4 mi (3.8 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Castro Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Dentre os pontos positivos, o hotel é bem localizado e oferta um ótimo café da manhã. Possui garagem fechada com sombra, o que é importante para Palmas.
Frente aos pontos a melhorar:
- Atendimento: na reserva pedimos um quarto arejado e sem mofo ou umidade. Mesmo com o hotel longe de estar com ocupação máxima, recebemos um quarto térreo e sem janela. Solicitamos a troca e fomos atendidos, mas me pergunto porque esse desgaste desnecessário...
- Quarto: apertado e sem condições de trabalho. A "bancada" de trabalho era uma.mesinha portátil e dobrável, mais baixa que o assento da própria cadeira disponibilizada. Mal cabia um notebook. Sem condições de uso.
- Manutenção: nosso quarto (108) possuía uma caixa de energia que, quando algum apartamento vizinho ligava a central de ar, gerava barulho e calor. Dava a impressão de que poderia entrar em curto de maneira rápida a qualquer momento e atrapalhava o descanso.
- Chuveiro: necessitando manutenção urgente, jogava agua.para todos os lados;
- Toalhas: muito desgaste pelo uso, precisando troca urgente.
Em resumo, há opções melhores em Palmas pelo valor que cobra. E um cuidado com o hóspede na sua chegada seria um diferencial importante, mas ele não existiu conosco.
O quarto é confortável e limpo, o banheiro é espaçoso. O café da manhã bem diversificado. A localização era boa, próximo ao Shopping de Palmas e a Praça dos Girassóis.
O hotel é bom. O que atrapalha o conforto do quarto é o ar condicionado antigo que tem uma luz que mais parece um holoforte e não desliga atrapalhando dormir bem. Fora isso que foi horrível. O café da manhã é bom, estacionamento bom, lugar para refeição próximo e funcionários educados.
Hotel excelente, quarto excelente, confortável, estrutura excelente, banheiro limpo, ar condicionado e Wi-Fi funcionando maravilhosamente. Com certeza, voltarei.
Mario Henrique
Stayed 9 nights in Jan 2025
6/10 Okay
Sérgio
8 Jan 2025
Liked: Staff & service
dificuldades superadas
o apartamento não primava pela funcionalidade: tomadas poucas, e pouco acessíveis; banheiro falho, por exemplo, sabonete no chão... Cama com acesso difícil. Mas, os funcionários, incluindo o gerente, foram excelentes: gentis, prestativos, amigáveis, bem humorados. Compensaram as deficiências do prédio.
Hotel excelente! Quarto espaçoso com sacada. Extremamente limpo e confortável. Café da manhã com variedades e delicioso. Já é minha segunda vez nesse hotel e pretendo me hospedar novamente!
Leticia
Stayed 1 night in Dec 2024
4/10 Poor
Samuel
22 Dec 2024
Disliked: Staff & service
Péssimo atendimento por parte da recepção.
Falta de proatividade dos funcionários da recepção em auxiliar o hóspede e a falta de compreensão ajudaram a transformar em uma das piores experiências turísticas que tive.
Os funcionários foram extremamente cordiais em especial a recepção e as meninas do café da manhã. O quarto foi confortável porém modestos. No geral foi uma experiência.
Chegamos e não fomos bem recebidas. Em Palmas basicamente todos pernoitam por conta do Jalapão, mas não serviram o café antes e tampouco tentaram ser simpáticos por isso, nosso guia teve que nos aguardar. No café tem opções de buffet de café da manhã para solicitar e quando fomos solicitar nos falaram: mas assim todos vão querer pedir também. Falta de sensibilidade com o hóspede
Por do sol rio Tocantins da janela do quarto, café da manhã farto e com várias opções, limpo , boa localização e funcionários sempre muito gentis e prestativos