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"Just awesome customer service!!"

"Had such a great stay! The hotel is in a great area, we were able to walk down the road to get dinner every night. Big perk is having the pool and the Condado lagoon right at the hotel! "

"This property is located steps away from the beach but the room is small."

"Staff was so nice and welcoming, they gave us so many great recommendations. The breakfast buffet was delicious and convenient. Beautiful hotel!"

"This is a great property with a lot of potential. The staff was very nice and the location is really convenient!"

"The property has a nice gym and pool and is right on the ocean. However, it needs major work. The rooms are old and dated. Black mold covered the baseboard under the bathroom vanity. We were given no blankets. There was no fitted sheet on the bed. They used a normal sheet for a fitted sheet. They gave us two bath towels. No bath mat or hand towels. I would not stay there again."

"It was clean overall but tacking on an obligatory $43 a night extra fee that the hotel dictates how to spend was not appreciated. $5 at snack shop with only choice is a bag of chips!"

"The LaConcha exceeded or expectations for our first visit to PR! Beautiful interior. Comfortable suite and bed! Everything you need is right on the premises, yet you have plenty of options within walking distance on the main strip with many restaurants, stores, and gift shops. We have no complaints and look forward to going back!"

"Nice view"