JS Palma Plaza Hotel

4.0 star property
Hotel connected to the convention centre in Palma de Mallorca with a full-service spa

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Photo gallery for JS Palma Plaza Hotel

Restaurant
Interior detail
Terrace/patio
Reception
Sauna, hot tub, 1 treatment room, massages
JS Palma Plaza Hotel, near the Port of Palma de Mallorca, offers a peaceful escape with a rooftop terrace and outdoor pool. Relax in the spa tub or book a massage at the onsite spa. High-speed WiFi, laundry services, and attentive staff complete the experience.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
The current price is AU$187
includes taxes & fees
9 Nov - 10 Nov

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Room options

Standard Double Room

8.6 out of 10
Excellent
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Pillow menu
Premium bedding
Down duvet
  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Double Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Smart TV
Pillow menu
Memory foam bed
Premium bedding
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Double Room, Tower

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Pillow menu
Premium bedding
Down duvet
  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds
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About the area

Map
Plaza de Madrid 13, Palma de Mallorca, Palma, 07011

What's nearby

  • La Rambla - 8 min walk - 0.7 km
  • Plaza Espana - 14 min walk - 1.2 km
  • Plaza Mayor de Palma - 17 min walk - 1.5 km
  • Cathedral of Santa Maria of Palma - 17 min walk - 1.5 km
  • Port of Palma de Mallorca - 7 min drive - 3.9 km

Getting around

  • Palma de Mallorca Son Fuster Station - 11 min drive
  • Intermodal Station - 16 min walk
  • Palma de Mallorca (PMI) - 17 min drive

Restaurants

  • ‪Bar & Pizzería Es Fortí - ‬3 min walk
  • ‪80's Palma Café - ‬1 min walk
  • ‪Restaurante Sa Goleta - ‬1 min walk
  • ‪Greengo Palma - ‬2 min walk
  • ‪7 Pecados - ‬3 min walk

About this property

JS Palma Plaza Hotel

Upscale hotel near Cathedral of Santa Maria of Palma
Close to Plaza Espana, JS Palma Plaza Hotel provides a rooftop terrace, dry cleaning/laundry services and a gym. Treat yourself to a massage at the on-site spa. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a business centre and a hot tub.
You'll also enjoy the following perks during your stay:
  • An outdoor pool, along with sunloungers
  • Cooked-to-order breakfast (surcharge), a TV in reception and a 24-hour front desk
  • Massage treatment rooms, outdoor furniture and tour/ticket information
  • Smoke-free property, luggage storage and a lift
  • Guest reviews give top marks for the helpful staff
Room features
All 56 rooms feature comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-compatible safes and air conditioning.
Other amenities include:
  • Memory foam beds and down duvets
  • Showers, free toiletries and hairdryers
  • 50-inch Smart TVs with digital channels
  • Wardrobes/cupboards, heating and housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 10 to 30 for adults and EUR 8 to 30 for children
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 10 to 30 for adults and EUR 8 to 30 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

JS Palma Plaza
JS Palma Plaza Hotel Hotel
JS Palma Plaza Hotel Palma de Mallorca
JS Palma Plaza Hotel Hotel Palma de Mallorca

Frequently asked questions

Does JS Palma Plaza Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at JS Palma Plaza Hotel?

As of 28 Oct 2025, prices found for a 1-night stay for 2 adults at JS Palma Plaza Hotel on 9 Nov 2025 start from AU$183.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JS Palma Plaza Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at JS Palma Plaza Hotel?

This property doesn't offer parking.

What time is check-in at JS Palma Plaza Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at JS Palma Plaza Hotel?

Checkout is at 11:00 AM.

Where is JS Palma Plaza Hotel located?

Located in El Fortí, this spa hotel is within a 15-minute walk of La Rambla and Plaza Espana. Port of Palma de Mallorca and Cathedral of Santa Maria of Palma are also within 3 miles (5 km). Intermodal Station is 16 minutes by foot and Jacint Verdaguer Station is 25 minutes.

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JS Palma Plaza Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 147 out of 200 reviews
Rating 8 - Good. 39 out of 200 reviews
Rating 6 - Okay. 8 out of 200 reviews
Rating 4 - Poor. 4 out of 200 reviews
Rating 2 - Terrible. 2 out of 200 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice relaxed hotel - Friendly efficient staff… Very good amenities - Would 100% stay again
Stayed 3 nights in Oct 2025

10/10 Excellent

Melanie Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, room small but had a lovely balcony. Great rooftop area and spa.
Stayed 3 nights in Sep 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, modern hotel, an easy walk into the old town. Comfy beds. Small rooftop pool and basement indoor pool and sauna, ideal for unwinding after sightseeing, Breakfast very good- served at your table ( not buffet )
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
It made the holiday having a roof top area to relax in. There staff were also very friendly.
Stayed 7 nights in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in a good location
Stayed 4 nights in Apr 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel in a great, central area of Palma, a short walk from the shopping and restaurant centre of the city. Staff were very friendly and helpful and everything good value.
Stayed 4 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fantastic 4 night trip to Mallorca

A perfect city hotel staying in Palma. Great location, excellent breakfast, nice and well cleaned, all personal showed highest level of service. I definitely recommend this hotel.
Stayed 4 nights in Jul 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Really nice property in a good location with good breakfast and very helpful staff. Only issue was the lights in our room didn’t work well and the bathroom lights went out all together on the last night
Stayed 1 night in Jun 2025

10/10 Excellent

Calum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for relaxing close to the centre

Great hotel in a good location a short walk from the centre. Excellent facilities, roof top pool area great for relaxing.
Stayed 4 nights in May 2025

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful service; great facilities.
Stayed 7 nights in May 2025

8/10 Good

Nida

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, friendly staff, very good shower. It was very warm and the AC did work but took time to get to the desired temperature.
Stayed 5 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just came back from this hotel, honestly one of the best hotel to stay at, the staff were super friendly and helpful and provided a really great service. The hotel is walking distance to the centre of Palmer where all the shops are and walking distance to loads of great bars and restaurants. The roof pool is just incredible not a massive pool but plenty big enough for a gentle swim to cool off and you get a stunning view as you do, would absolutely love to come back to this hotel.
Stayed 5 nights in Jun 2025

10/10 Excellent

Aisi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel's condition is beyond my expectation for the price level. The room is very nice with style. Staffs are friendly and attentive. The only problem is that it is a little off located for tourists. However, the price reflects the location.
Stayed 3 nights in Jun 2025

10/10 Excellent

diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant and staff
Stayed 1 night in Jan 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Really enjoyed our stay - would definitely book again!
Stayed 2 nights in May 2024

10/10 Excellent

Melker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 6 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family city break to Palma

Great short break in Palma. JS Palma Plaza was a perfect stay for us. The rooftop pool was lovely and very chilled. The hotel was spotless, the decor stylish and price of food and drinks was very reasonable. Staff were amazing. I can’t fault the hotel at all. 10 out of 10. 👌
Stayed 3 nights in Apr 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 3 nights in Jun 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with great amenities and very clean.
Stayed 4 nights in May 2024

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and the staff were very nice. The hotel has a great dinning option as well.
Stayed 4 nights in Apr 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay and would definitely stay again. The staff are really friendly and the location is within easy walking distance to the cathedral.
Stayed 5 nights in Mar 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get staff , helpful
Stayed 4 nights in Mar 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved staying here - it was convenient to the ateas we wanted to visit, and the staff was super helpful. It’s on a plaza with a playground so if you want to go to bed early best to get a room in the back since the kids play until dark. The bathroom had a faint cigarette smell, so good not to keep the doors closed. The food in the little cafe/bar was nice. I was able to get a massage to help my leg pain from walking all day, with just a half- hour notice. They even fixed the broken wheel on my suitcase. Note - in all of Palma there is a lot of smoking at restaurants, outdoors.
Stayed 3 nights in May 2025

8/10 Good

Vic

Liked: Cleanliness, staff & service, property conditions & facilities
Almost everything about this hotel was excellent. Dining facilities was very welcoming and great menu options for breakfast and for an evening meal. Rooftop pool and loungers were an added bonus, especially after walking around the harbour and old town all day. And without being too picky, just a couple of things that caused us issues. We booked a double room, but on arrival late in the evening it was set up as a twin, with beds pushed together. That night, having turned over in bed, I crashed through the middle of the beds as they separated, my knee banged off the floor, bedside table went flying, with lamp, glass, phone and everything else thrown across the room! Not what you want at 3 in the morning! My knee ended up troubling me all week with all the walking we had to do. I reported it befor breakfast the next day, and was told they would address it straight away. We had breakfast, then out for a full day, returning around 3:30 in the afternoon, only to find nothing had changed and again I had to report it down. Stairs at reception, to which they informed me it was in the house keepers jobs todo. It just felt a little lack of priority and no acknowledgement that I was hurt through this. It was addressed after reporting it twice, but it could have all been avoided.
Stayed 6 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities
Very good. Great rooms, food and fantastic staff
Stayed 2 nights in Sep 2024