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Reviews of Motel 6 Palm Springs, CA - East - Palm Canyon

2 out of 5
Motel 6 Palm Springs, CA - East - Palm Canyon
595 East Palm Canyon Dr, Palm Springs, CA

Reviews

7.2

Good

Rating 10 - Excellent. 421 out of 1153 reviews" "
Rating 8 - Good. 263 out of 1153 reviews" "
Rating 6 - Okay. 181 out of 1153 reviews" "
Rating 4 - Poor. 133 out of 1153 reviews" "
Rating 2 - Terrible. 155 out of 1153 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Latia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't stress enough how excellent the staff was during our stay. It's located close to several phenomenal dining options. The room wasn't horrible, there was some minor complaints. (Bathroom door needed a hard push to shut, shower floor was peeling) I'll definitely book here again.
Stayed 4 nights in May 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service
Always accommodating
Stayed 1 night in May 2024

10/10 Excellent

Alva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, clean and quiet.
Stayed 1 night in May 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean, safe.
Stayed 1 night in May 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Good visit
Stayed 2 nights in May 2024

8/10 Good

Katharyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good experience. Room was clean and bed was comfortable. Service was great. Only problem was that I couldn't get the shower to heat up. I turned it to hot and let it run...and run....for probably ten minutes. Turned the sink to hot and it got really hot really quick...not sure what the problem was.
Stayed 1 night in May 2024

4/10 Poor

kenneth

Travelled with partner
Disliked: Property conditions & facilities
It had a smell in the room as if smoking took place often, ladies tried hard to keep clean. Wont be using again
Stayed 1 night in May 2024

8/10 Good

Sharyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Brand Experience Team on 23 May 2024
Hi Sharyn,Thank you for positively rating your stay!!Maz K.#Team6

10/10 Excellent

Zachary, skokie

Liked: Cleanliness
Stayed 2 nights in May 2024
Response from Brand Experience Team on 23 May 2024
Hi Zachary, We are glad you enjoyed your stay!Maz K.#Team6

8/10 Good

Jeanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Nancy Y. on 17 May 2024
Thank you for positively rating your stay!!Nancy Y.#Team6

10/10 Excellent

Eduardo

Travelled with family and small children
Great
Stayed 1 night in Apr 2024
Response from Nancy Y. on 15 May 2024
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Nancy Y. on 17 May 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Elisabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing fancy, but the staff was friendly & helpful. Good restaurants just a short walk away, and you could walk downtown from here if you don’t mind a longer jaunt.
Stayed 2 nights in Mar 2024
Response from Nancy Y. on 15 May 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Carlos

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Nancy Y. on 17 May 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Pedro

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Apr 2024
Response from Nancy Y. on 15 May 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

jody, payson

I stayed here on a Wednesday night, and at about 2 a.m. there was a lot of partying noise. I knew if I woke all the way up to call someone, I'd never get back to sleep, so I kept thinking it would quit or that an employee would talk to them, since I was quite near the office. I thought the employees had to have heard them. Bad decision, because they kept waking me up just as I'd start to doze off for a couple of hours. Everything else was average about the place, but just know that if someone is being noisy it'd be best to report it right off because no one else might....
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi Traveler, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

10/10 Excellent

Yuka

Stayed 1 night in Apr 2024

10/10 Excellent

Joseph

Liked: Staff & service, amenities, property conditions & facilities
For the price, this was an incredibly sweet stay especially after a dreaded night at the worst motel 6 downtown San Bernardino which actually charged a security deposit for a room only a homeless person would see to give 2 stars. Palm Springs Motel 6 is the bomb! Lovely staff and amenities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi Joseph, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

Matt

Stayed 1 night in Apr 2024

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 30 Apr 2024
Hi Kari, Thank you for the 5-star rating!Natalie #Team6

10/10 Excellent

Aaron

Stayed 2 nights in Apr 2024

10/10 Excellent

Ashely

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Sherry

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was a typical Motel 6
Stayed 7 nights in Apr 2024
Response from Brand Experience Team on 30 Apr 2024
Hi Sherry, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

10/10 Excellent

Ashely

Stayed 1 night in Apr 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking clean very nice employees The clerk on duty was very nice. I explained that if I could get a down stairs room. I have a bad knee. She changed my reservation. I am very thankful
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 30 Apr 2024
Hi Virginia, We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Natalie #Team6

10/10 Excellent

Jhmyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nancy Y. on 3 May 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Jose

The front desk guy was very helpful. The room was not the clean and the jacuzzi was not working.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 30 Apr 2024
Hi Jose, Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

4/10 Poor

Daniel, Bethlehem

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Nancy Y. on 3 May 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Ashely

Liked: Cleanliness, amenities, property conditions & facilities
So I totally check in at weird times because I'm the graveyard shift server at Denny's so I get off work at like 6:00 a.m. and well that's way early check in they always do it no problem and on top of that the guy didn't have my room available so he upgraded me for free which ended up being a very nice room with a fridge and a microwave.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 30 Apr 2024
Hi Ashely, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie #Team6

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Great price.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 30 Apr 2024
Hi Robert, Thank you for the excellent review! We hope to see you soon.Natalie #Team6

2/10 Terrible

Tania

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was infested with Cockroaches and the environment feels unsafe
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Tania,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 Poor

Amanda

Stayed 1 night in Apr 2024

10/10 Excellent

Tamara, Inglewood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 26 Apr 2024
Hi Tamara,Thank you for the perfect rating!! Maz K.#Team6

10/10 Excellent

Xitlali

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Xitlali,Thank you for the excellent rating!! Maz K.#Team6

10/10 Excellent

Ashely

Liked: Staff & service
It's motel 6 I wish the house keeping ladies didn't come knocking right at 11am
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Ashely,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

6/10 Okay

Daniel, Oxnard

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Amenities
Its a motel 6 what can I say. The room was ok and clean but we had 4 people in our room and were given only 2 large towels. Only there 1 night but I would stay again if I needed to come just for a night.
Stayed 1 night in Apr 2024

6/10 Okay

Robert

Liked: Staff & service
Disliked: Amenities
This is not a fancy place but the location is great! Close to everything and the airport as well. Great value!
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Robert,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Good

Tunay, Istanbul

Stayed 1 night in Apr 2024

10/10 Excellent

Konstantin, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 26 Apr 2024
Hi Konstantin,Thank you for the amazing rating!! Maz K.#Team6

8/10 Good

Briana

Stayed 2 nights in Apr 2024

6/10 Okay

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 26 Apr 2024
Hi Magdalena,Thanks for your review, we really appreciate the support. Maz K.#Team6

4/10 Poor

Gregory

Business traveller
Disliked: Amenities, property conditions & facilities
The shower didn’t work.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 17 Apr 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 Excellent

Ashely

Liked: Cleanliness, staff & service, amenities
Showers are kinda like little space ships and really should be upgraded
Stayed 1 night in Mar 2024
Response from Nancy Y. on 17 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Zaino, Palm Springs

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice like location easy parking very central
Stayed 1 night in Apr 2024
Response from Nancy Y. on 17 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

Joshua

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Below average
Stayed 1 night in Apr 2024
Response from Nancy Y. on 17 Apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Gerry

Disliked: Staff & service, property conditions & facilities
Arrival: difficult to find office in the inside of a courtyard and no sign to it. Edgar the guy on staff insisted I didn’t have a reservation there. He would not check there first to see. He was not helpful, friendly or He sent me to another Motel 6 which sis not have me there. The lady at the other Motel 6 at my begging her, called the original place and I did have a reservation at it I had to wheel and deal for a first or second story room. They only have first and second story. The photo of a giant building in the website is completely wrong. So were other things: you could not turn off the cold fan and it is 55 outside Great: the maintenance man is kindly showed me where the office was the first time and walked over with me. The security guard was so helpful and friendly
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Gerry,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

6/10 Okay

Vincent

Travelled with pets
Liked: Cleanliness
convenient, room is clean
Stayed 3 nights in Mar 2024

4/10 Poor

Nancy

Stayed 2 nights in Mar 2024

8/10 Good

Fausto, St-Laurent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Fausto,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 4 Apr 2024
Hi Elisabeth,Thank you for the 5-star rating!Natalie #Team6