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Multisuite Palermo

Family-friendly property in Palermo with 2 hot tubs

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Close to Palermo Cathedral and Teatro Massimo, Multisuite Palermo provides a terrace, 2 hot tubs and more. Stay connected with free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Air-conditioning
  • Kitchen

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Family Apartment

Family Apartment

Family Apartment

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Kitchen
Mini-fridge
Dining table
Flat-screen TV
Washing machine
2 bedrooms
  • 75 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Mini-fridge, microwave, oven, stovetop

Superior Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Kitchen
Mini-fridge
Dining table
Flat-screen TV
Washing machine
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Apartment

Highlights

Air conditioning
Heating
Kitchen
Mini-fridge
Dining table
Flat-screen TV
Washing machine
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Mini-fridge, microwave, oven, stovetop

Superior Apartment

Highlights

Air conditioning
Heating
Kitchen
Mini-fridge
Dining table
Flat-screen TV
Washing machine
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Mini-fridge, microwave, oven, stovetop

Superior Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Kitchen
Mini-fridge
Dining table
Flat-screen TV
Washing machine
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Mini-fridge, microwave, oven, stovetop

Superior Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Kitchen
Mini-fridge
Dining table
Flat-screen TV
Washing machine
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

40-inch flat-screen TV with digital channels, TV

Superior Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Kitchen
Mini-fridge
Dining table
Flat-screen TV
Washing machine
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

40-inch flat-screen TV with digital channels, TV

Superior Apartment

Highlights

Air conditioning
Heating
Kitchen
Mini-fridge
Dining table
Flat-screen TV
Washing machine
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

40-inch flat-screen TV with digital channels, TV

Superior Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Kitchen
Mini-fridge
Dining table
Flat-screen TV
Washing machine
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Apartment

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Kitchen
Mini-fridge
Dining table
Flat-screen TV
Washing machine
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Apartment

Highlights

Air conditioning
Heating
Kitchen
Mini-fridge
Dining table
Flat-screen TV
Washing machine
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Apartment

Highlights

Air conditioning
Heating
Kitchen
Mini-fridge
Dining table
Flat-screen TV
Washing machine
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment

Mini-fridge, microwave, oven, stovetop

Deluxe Apartment

Highlights

Air conditioning
Heating
Kitchen
Mini-fridge
Dining table
Flat-screen TV
Washing machine
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment

Mini-fridge, microwave, oven, stovetop

Deluxe Apartment

Highlights

Air conditioning
Heating
Kitchen
Mini-fridge
Dining table
Flat-screen TV
Washing machine
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment

Mini-fridge, microwave, oven, stovetop

Deluxe Apartment

Highlights

Air conditioning
Heating
Kitchen
Mini-fridge
Dining table
Flat-screen TV
Washing machine
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment

Mini-fridge, microwave, oven, stovetop

Deluxe Apartment

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Kitchen
Mini-fridge
Dining table
Flat-screen TV
Washing machine
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment

Mini-fridge, microwave, oven, stovetop

Deluxe Apartment

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Kitchen
Mini-fridge
Dining table
Flat-screen TV
Washing machine
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment

Mini-fridge, microwave, oven, stovetop

Deluxe Apartment

Highlights

Air conditioning
Heating
Kitchen
Mini-fridge
Dining table
Flat-screen TV
Washing machine
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment

Mini-fridge, microwave, oven, stovetop

Deluxe Apartment

Highlights

Air conditioning
Heating
Kitchen
Mini-fridge
Dining table
Flat-screen TV
Washing machine
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment

40-inch flat-screen TV with digital channels, TV

Deluxe Apartment

Highlights

Air conditioning
Heating
Kitchen
Mini-fridge
Dining table
Flat-screen TV
Washing machine
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment

40-inch flat-screen TV with digital channels, TV

Deluxe Apartment

Highlights

Air conditioning
Heating
Kitchen
Mini-fridge
Dining table
Flat-screen TV
Washing machine
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Family Apartment

Highlights

Air conditioning
Heating
Kitchen
Mini-fridge
Dining table
Flat-screen TV
Washing machine
2 bedrooms
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Apartment

Highlights

Air conditioning
Heating
Kitchen
Mini-fridge
Dining table
Flat-screen TV
Washing machine
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Apartment

Highlights

Air conditioning
Heating
Kitchen
Mini-fridge
Dining table
Flat-screen TV
Washing machine
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Apartment

Highlights

Air conditioning
Heating
Kitchen
Mini-fridge
Dining table
Flat-screen TV
Washing machine
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Apartment

Highlights

Air conditioning
Heating
Kitchen
Mini-fridge
Dining table
Flat-screen TV
Washing machine
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Large Single Bed

View all photos for Superior Apartment

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Apartment

Highlights

Air conditioning
Heating
Kitchen
Mini-fridge
Dining table
Flat-screen TV
Washing machine
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Apartment

Highlights

Air conditioning
Heating
Kitchen
Mini-fridge
Dining table
Flat-screen TV
Washing machine
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Panoramic Loft

Panoramic Loft

Panoramic Loft

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Kitchen
Mini-fridge
Dining table
Flat-screen TV
Washing machine
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
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About the area

Located in Palermo, Multisuite Palermo is in the historical district. Palermo Cathedral and Teatro Massimo are notable landmarks, and the area's natural beauty can be seen at Mondello Beach. Travelling with kids? Consider Palermo Botanical Garden, or check out an event or a game at Renzo Barbera Stadium.
Visit our Palermo travel guideOpens in a new window
View more Inns in PalermoOpens in a new window
Map
Via Paolo Balsamo 12, Palermo, PA, 90123

What's nearby

  • Via Roma - 2 min walk - 0.2 km
  • Via Maqueda - 3 min walk - 0.3 km
  • Ballaro Market - 5 min walk - 0.5 km
  • Via Vittorio Emanuele - 10 min walk - 0.9 km
  • Quattro Canti - 12 min walk - 1.0 km

Getting around

  • Palermo Central Station - 3 min walk
  • Imperatore Federico Station - 5 min drive
  • Palermo (PMO-Punta Raisi) - 46 min drive

Restaurants

  • ‪Bar Vabres - ‬8 min walk
  • ‪Cafè Torino - ‬5 min walk
  • ‪Trattoria Pizzeria Enzo - ‬5 min walk
  • ‪Trattoria Al Sorriso - ‬2 min walk
  • ‪Torrefazione Amato - ‬6 min walk

About this property

Multisuite Palermo

Family-friendly property near Palermo Cathedral
Close to Teatro Massimo, Multisuite Palermo provides amenities, such as a terrace and 2 hot tubs. Stay connected with free in-room WiFi.
Additional perks include:
  • A round-trip airport shuttle (surcharge), babysitting (surcharge) and a lift
Room features
All guest rooms at Multisuite Palermo have perks, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and dining tables.
Extra conveniences in all rooms include:
  • Showers, free toiletries and hairdryers
  • 40-inch flat-screen TVs with digital channels
  • Wardrobes/cupboards, kitchens and mini fridges

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 50 kilometres
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request

Things to do

  • 2 hot tubs

Family friendly

  • Dining table
  • In-room babysitting
  • In-room kitchen
  • In-room microwave
  • Mini-fridge

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dining table
  • Free bottled water
  • Freezer
  • Griddle
  • Hob
  • Kitchen
  • Microwave
  • Mini-fridge
  • Oven

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Washing machine

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; your host will greet you
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are available for EUR 15.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.
  • Cleaning fee: EUR 30.00 per accommodation, per stay.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 60 per vehicle (one-way, maximum occupancy 8)
  • Crib (infant bed) fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number IT082053C29F77FCNC, IT082053C2UOPFEPCO, IT082053C2E5K24V4D, IT082053C2C77SXJWG, IT082053C2RKNUC7PQ, IT082053C2EZR7UIZD, IT082053C2HPLCX7Q6, IT082053C273OT23ZG, IT082053C2QBZCHRWD, IT082053C2EGZS7DTA, IT082053C2KQ2PXGKG, IT082053C2Y4P4CVTL, IT082053C2NB2SKVXS, IT082053C2DRBK93NL, IT082053C2GDZ3E5YK, IT082053C22AVXWJX3, IT082053C2XHHCQTHP, IT082053C2ZVZK6392, IT082053C27AXKGX3X, IT082053C28X4SP5R2, IT082053C2P22D4FV7, IT082053C2T3CS3FOV, IT082053C2ELSM3OWY, IT082053C2ASTJOCI2, IT082053C2B58SCP9K

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Multisuite Palermo Inn
Multisuite Palermo Palermo
Multisuite Palermo Inn Palermo

Frequently asked questions

Is Multisuite Palermo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Multisuite Palermo?

This property doesn't offer parking.

What time is check-in at Multisuite Palermo?

Check-in start time: 4:00 PM; check-in end time: 8:00 PM.

What time is check-out at Multisuite Palermo?

Checkout is at 10:00 AM.

Does Multisuite Palermo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 60 per vehicle applies.

Where is Multisuite Palermo located?

This family-friendly Palermo property is located in the historical district, within 1 mi (2 km) of Via Lincoln, Palermo Cathedral and Teatro Massimo. Via Roma and Via Maqueda are also within 5 minutes. Palermo Central Station is only a 3-minute walk and Palermo Vespri Station is 17 minutes.

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Reviews

Multisuite Palermo Reviews

8.4

Very good

8.6

Cleanliness

7.4

Amenities

8.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 37 out of 86 reviews
Rating 8 - Good. 33 out of 86 reviews
Rating 6 - Okay. 7 out of 86 reviews
Rating 4 - Poor. 6 out of 86 reviews
Rating 2 - Terrible. 3 out of 86 reviews

Reviews

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable.
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in downtown Palermo. Walking distance to shops and restaurants.
Stayed 3 nights in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great apartment, very new and clean in a good location. Needs few extra lights and shelves where to put things.
Stayed 2 nights in Jul 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable bed. Location is great. There were not any hot pads or dish towels dish towels. I didn’t get an answer about drinking water until day 3 of our visit. There was one wine glass and the oven was dirty
Stayed 3 nights in Sep 2025

10/10 Excellent

NICOLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was super clean, modern. Check in was so easy. Gave me a code. Videos to get in. Always reponded fast. Rooftop is beautiful. Lots of close food, bus and trains.
Stayed 4 nights in Aug 2025

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place and location

This place is well located, has indoor parking but you need to let them know. It is walking diatance to most sites. It ia clean, and easy access. And foe thos who need, has great AC :)
Stayed 3 nights in Jun 2025

8/10 Good

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and well equipped apartment. Terrace and solarium was a bonus but unfortunately closed after 7pm because of some prior issues which meant we only had one brief visit before we left.
Stayed 3 nights in Jul 2025

8/10 Good

Meet

The staff was really nice and helpful..
Stayed 3 nights in Oct 2024

8/10 Good

Subir

Liked: Cleanliness, staff & service, amenities
Convenient location, near to pubilc transport.
Stayed 4 nights in Dec 2024

10/10 Excellent

Diaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with parking
Stayed 2 nights in Oct 2024

8/10 Good

Bryony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. Close to train station and tram station. Walkable distance to shops and restaurants. Clean and tidy.
Stayed 3 nights in Feb 2025

10/10 Excellent

Cathlynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the suite! Perfect size to accommodate our group of 4.
Stayed 2 nights in Jun 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities

Overall a decent place to stay

Overall a good stay for an affordable price point. Centrally located, although perhaps in a sketchier part of the town centre. Apartment was clean and spacious. Only downside was the very, very, very uncomfortable sofa bed.
Stayed 4 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palermo apartment

Fantastic spacious apartment, secure, staff were great, location was excellent Would stay here again for sure.
Stayed 2 nights in May 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable apartment with superb shared rooftop

Comfortable and spacious apartment Very kind and friendly office lady- Greta Great views and nice sociable space on the shared rooftop Some minor issues with power sockets and light switches which did not work (1 switch in bathroom, 1 socket in bedroom)
Stayed 3 nights in Jan 2025

10/10 Excellent

Yurani

Liked: Cleanliness, staff & service
+Very good service. +Kind and helpful personal. +Good location. +Transport and comunications. - keys/lock were malfunctioning. - air condition was not enough for the hole apartment.
Stayed 3 nights in Aug 2024

8/10 Good

Sebastian

Liked: Cleanliness, amenities
- clean, large rooms with a simple kitchen - ok location for Palermo, all interesting places can be reached easily by foot - car parking is available - beautiful roof top - complicated and miss-leading self checkin instructions - service personal (when you got him) is far from kindly
Stayed 4 nights in Sep 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location by the train and tram station. The apartment looks like new and is well decorated. It is in a heavy traffic area therefore noisy at all time of day or night. Not much can be done about this. I guess this is the price to pay to be at such a convenient location! The rooftop patio is amazing and provides great views to the city.
Stayed 2 nights in Oct 2024

10/10 Excellent

Zahari Stoyanov

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a place close to the train and bus stations as we did many 1 days trips and that place is perfect. Just few minutes away. Very quiet. Balcony.TV. AC etc. Big apartments fully equipped with all you need. Even a washing machine with provided washing gel is amazing addition. Well done. Close to supermarkets and restaurants way cheaper than the city centre. The city center is also on walking distance. We had a great stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

MARY ANN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is big (except for the shower). We had a kitchen also. The rooftop patio was a beautiful spot to spend the evening. Everything in the hotel was clean. It is super close to the central bus and train station. Easy to get to the beaches by bus and walk to a few restaurants. The market just about a kilometer away was so big and great fun! The only downside is the neighborhood was pretty dirty and very loud at night. We made sure we weren’t out late
Stayed 3 nights in Oct 2023

6/10 Okay

Brian

Liked: Cleanliness, staff & service, property conditions & facilities

Nice but noisy

The apartment was ideal for us. There was a couple of plug sockets hanging off the wall or not working. Overall it was a comfortable apartment. However, on the 2nd night there was excessive noise coming from the adjacent apartment late at night. I knocked their door and asked them to keep the noise down given it was approaching midnight. There were a number of young boys in the apartment which looked like a "gaming party". I complained to reception and they confirmed that the guests next door had been spoken to. The next night, the same noise level reoccurred after 11pm, so not happy at sleep being disturbed on two of our three night stay.
Stayed 3 nights in Mar 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The apartment is very close to the main station in quite a shady environment where you don't want to walk at night. The rooms are big and the sun terrace is nice. Nevertheless you need to know that you share this terrace and the small whirlpools with around 40 further apartments. Also there is nobody to fill up toilet paper, change towels or anything unless you write a Whatsapp message. The illumination of the apartment is horrible, the light is just super-white and not cozy at all. So if you mainly need a big and clean room, you're fine. But I wouldn't recommend it.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth it for the terrace alone!

As soon as i seen the terrace in the description, I knew I had to book it! I thought it was too good to be true and was preparing for disappointment but no, it was huge, it was scenic, it was sunny and it was all ours!! The apartment itself was ideal for the two of us, it was bright, comfortable and well equipped with kitchen items, there was water in the fridge for us also. Staff were friendly and responsive, i had messaged a few days before arrival to see about storing our luggage as we arrived in city at 11am and check-in was not til 4pm, they responded quickly and said they an early check-in may be possible.... it was, we got access from 12pm at no extra cost. After check-in we received several whatsapp messages with local restaurants, bars and attractions and where to get the best cannoli. Check-out was also straight forward. Only thing if had to fault it on something was that the floor could have been doing with a good mopping rather than the run over with a brush that it did get but definitely not enough to complain or put us off. Yes, there are also two hot tubs on the fab rooftop but in all honesty these were only a wee added bonus to our own terrace. They were spotless on our first day but had got a little greasy when we went up on the 3rd day but we didn't mind not using them as that was not the attraction for us. Would def stay again.
Stayed 4 nights in Jul 2024

10/10 Excellent

Razvan

Liked: Cleanliness, amenities, property conditions & facilities
It s all very good. Nice appartament
Stayed 4 nights in Dec 2025

4/10 Poor

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
The property was fine, clean and felt safe. The staff was friendly. The city and neighborhoods were run down, we would never go back to Palermo. We would fly into and stay in northern Sicily. We drove there and it was very nice up there.
Stayed 6 nights in Jul 2025