"I thought I had stayed in nice hotels before, but this was by far the best hotel I have ever stayed at. The room was spacious and very comfortable. The main pool was so large that it never felt crowded, it was the perfect temperature, and I loved that the deep end went to nine feet. We didn’t use the other pool that was geared mostly to children since we are child-free, but it looked really awesome for families with all of the slides. The pools at the next resort which we also had access to were very cool - different levels and depths, connected by a series of waterfalls and stairs. And we really appreciated that there was both an adults only and a family hot tub. The towel system was great, the beach was really nice. We thought the African penguins and parrots in the lobby were really neat, and a quirky thing we thought was really practical was the pressure- or motion-activated lights at the bottom of the bed frame that came on if you got up in the middle of the night. The room also had a double sink, so my husband and I did not have to share, which was nice.
The couch in the room was a little too firm and the balcony was a little small. I would have also liked to have hooks on the balcony to hang up wet swimwear and towels to dry. However, these were all very minor preferences, and I would rate this hotel a 10/10 any day."