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Reviews of favehotel Olo - Padang

3 out of 5
favehotel Olo - Padang
Jl Belakang Olo No 46 Kota, Padang Sumatera Barat, Padang, West Sumatra

Reviews

6.4
Rating 10 - Excellent. 2 out of 16 reviews" "
Rating 8 - Good. 4 out of 16 reviews" "
Rating 6 - Okay. 7 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 2 out of 16 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

3.0/10

Amenities

5.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Darren

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Had issues with my credit card payment at the front desk reception. Apparently they only allow pin transaction credit card, no signature transaction. Fortunately, I had a local there to help me to pay first. Many mini cockroaches found in the room toilet and areas beside the bed, despite after changing my room once. Overall the hotel is very run down and had a bad odor especially from the smoking rooms level. Avoid the smoking rooms. Staff and service are quite prompt to requests and maintenance. Expectation from breakfast is okay, but the coffee is really bad with alot of coffee residues. Will not visit again.
Stayed 3 nights in Sep 2023
Response from Dendy Rully on 2 Oct 2023
Dear Mr. DarrenGreetings from favehotel Olo Padang.First of all I wanna apologize about an inconvenience that happened during your stay with Us, and I really appreciated you for taking a time to send us a very helpful feedback to our hotels improvement. We apologize that we only can accept PIN only on card payment refer to our Merchant standard. for the cockroaches on your room, this issue has been distribute to related department to take an action so that this will not happened again on future and also the breakfast. We will always try to improve our facilities and services to make a memorable experience of our guest. Hope to see you again on the future with e better services and facilities, Best Regards Hotel Manager

6/10 Okay

Danny, Toledo, Ohio USA

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
We needed to deposit 100,000 IDR for the Key which was ridiculous. we had 3 rooms so total IDR 300,000, which we got back on check out. also we ordered 3 rooms double bed, and we received 3 rooms with 2 twins, as hotel was full. 1 of the rooms had water leaking inside the room, but they did not have another one to change. also the power outlet for the kettle was smoking so disconnected immediately. i could have caused a fire.
Stayed 1 night in Feb 2020
Response from Fom on 18 Feb 2020
Dear Danny Thank you very much for staying at favehotel Olo Padang. We are apologize for the inconvenience services from us due to Bed Type is subject to room availability and for deposit its mandatory from us.also for Bath room leaking We will make an improvement for it. We always be waiting for your visit to favehotel Olo Padang for the next nearby. Thank you

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time in Padang, fantastic staff and service
Really enjoyed my stay- the staff made me feel so special- especially on my birthday! They were so nice and always smiling, it made me feel right at home. I had a great time!
Stayed 3 nights in Oct 2018

10/10 Excellent

Kerry

Quality Night
Absolutely great place to stay in Padang! We were only there for a night as we had a day between flights but it was perfect for us! Easy to get to from the airport via the Damri bus (get off at Plaza Andalas) which is by far the cheapest option to travel the 45 minutes. The check in was fast and the room was clean and comfortable with AC. Breakfast was an amazing buffet with plenty of food to choose from and the staff offer you eggs cooked however you want them as well. There are a fair few options around for food that we saw on our evening walk and the beach is nearby though we didn’t manage to go. The Damri bus back to the airport left from the main stop at the bottom of a huge park just 15 minutes walk away so getting there was also very easy and cost effective. Definitely stay here if you can!
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights, quite out of the way to night spots but convenience to reach the seas side.
Stayed 2 nights in May 2018
Response from Dendy on 18 May 2018
Dear Valuable Guest Warmest Greeting from favehotel olo Padang Thank you for your review and choosing favehotel olo padang during your stay in Padang. we look forward to welcoming you next time.

6/10 Okay

Verified traveller

Stayed 1 night in May 2018

6/10 Okay

Sylvia

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Average budget hotel
The structure of the hotel is pretty run down. The room is clean but the towel is smelly and there is no hairdryer in each room. Walls along the corridor is soaking wet and the ceiling on 3rd floor is broken. Beware at 5am the mosque will start chanting and it is really loud.
Response from Dendy on 4 Apr 2018
Dear Sylvia Thank you for staying at favehotel olo padang,we are apologize for the inconvenience,during your stay,regarding towel problem,we can change with the new one,also hair dryer only available at our suite room,wall corridor will do project soon.for Masjid its area problem we can't fix this problem. hope we look forward to welcoming you back at favehotel olo padang.

6/10 Okay

Sylvia

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Average budget hotel
The structure of the hotel is pretty run down. The room is clean but the towel is smelly and there is no hairdryer in each room. Walls along the corridor is soaking wet and the ceiling on 3rd floor is broken. Beware at 5am the mosque will start chanting and it is really loud.
Response from Dendy on 4 Apr 2018
Dear Sylvia Thank you for staying at favehotel olo padang,we are apologize for the inconvenience,during your stay,regarding towel problem,we can change with the new one,also hair dryer only available at our suite room,wall corridor will do project soon.for Masjid its area problem we can't fix this problem. hope we look forward to welcoming you back at favehotel olo padang.

4/10 Poor

Mohd Faruqi , Malaysia

Disliked: Cleanliness, property conditions & facilities
Bad hotel
White towel look like yellow . New hotel but look like old hotel. Maybe about no mantainant.. Too small .. Thanks
Stayed 1 night in Feb 2018
Response from Dendru on 8 Feb 2018
Dear Mohd Faruqi Warmest Greeting from favehotel olo Padang We would like to thank you for choosing favehotel olo as your accommodation choice for a visit to the city of Padang and for taking the time to share your comment with us. Herewith allow me to apologize for the inconvenience that have occurred during your stayed with us, inputs and also comment that you give regarding out towel. This input is very valuable so that we can continue to improve the quality of the product and also our services. We hope to welcome you back at favehotel olo Padang and allow us to have another opportunity to provide you our best service.

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities
BEWARE
Bad hotel to stay staff steal money from ours when we hire a car they took payment. but check out the front counter ask about payment rental car again usually pay in spot after finish. this hotel is terrible staff attitude for customer service THE STEAL MONEY.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Ok for a new start hotel.
Doors are not well insulated(very noisy). Bathroom is always wet. Shower not well separated from toilet.

6/10 Okay

paulo

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel sujo e mal cuidado
Stayed 1 night in Sep 2023
Response from Dendy Rully on 2 Nov 2023
Dear Mr Paulo.Greetings from favehotel Olo Padang.Thankyou for stay with us, and we are sorry for an inconvenience that happened during your stay. We will Always try to improve our hotel facilities and services.We hope that we can welcome you back at favehotel Olo Padang with a better service in future.Thank you and best Regars.

8/10 Good

Riki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel fave padang
kamar mandi mampet dan showernya ga nyala harap diperhatikan lagi..
Stayed 1 night in Jan 2019

6/10 Okay

andika

Disliked: Property conditions & facilities
Ada beberapa fasilitas yg tidak sesuai diskripsi,,di diskripsi kamar standart tertulis ada pembuat teh dan kopi serta hairdryer, kenyataanya tidak ( hanya ada di suite room). Kebetulan dapat kamar dengan kondisi meja tempel yg goyang, seolah olah mau lepas,, Tp overall lumayan..

6/10 Okay

Verified traveller

Kamar cukup bagus,tapi tidak ada fasilitas sarapan
Kamar cukup bersih,tp untuk tipe kamarnya terlalu kecil,fasilitas kolam renang blm tersedia.tapi untuk lelas hotel sudah cukup bagus

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preis Leistung sehr gut.
Neue saubere Zimmer. Freundliches Personal. Frühstücksbuffet.