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"This hotel feels quite outdated, and the staff were neither accommodating nor welcoming. A major disappointment was the restaurant being closed, which wasn’t mentioned at the time of booking. Additionally, the indoor pool was freezing. When I brought this up, the staff member insisted the heater was on, even though he had just arrived for his shift. While the water in the jacuzzi was lukewarm, the jets were completely non-functional, making it little more than a soaking tub. Walls between rooms are thin, we could hear people talking, plus slamming doors. Small bathroom, lack of lighting to get ready near bathroom. The only saving grace was that the bed was actually very comfortable, which we appreciated and we loved the view from our balcony."

"Cheap place to lay your head down. Not the cleanest hotel but it’s convenient if you want to spend your money in the dells and not on an expensive place to sleep. "

"Good value"

"Hotel Website has false information. Chula Vista Tickets were not given with stay"

"We really enjoyed our stay there. The staff were really friendly and nice. The place looked clean and tidy. I would say there were two minor issues; there isn’t enough parking by the chalets but you can park by the office which is few feet away. The second issue is the hot water wasn’t enough. I would definitely recommend it and would book there again for sure. "

"The room was fantastic!! Very spacious and plenty of room for our party of 4. We had a balcony to the indoor pool which was nice to have . Pool was great and so was the hot tub. The only reason I gave it 4 instead of 5 is that anytime we swam in the pool we all would be coughing a lot, and we would hear a lot of coughing when others were swimming. It was a little strange , but none the less, we still enjoyed our stay. "

"Breakfast was fine, the staff was very polite, the room was clean but the Jacuzzi tub is the reason we booked our room but it wasn't working. "

"There were cockroaches in our bathroom! We left immediately! "

"Great stay loved the room "