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"This is a good hotel to stay at near LAX. The free shuttle to/from the airport is very handy. The room was spacious and clean. The ice machine on our floor wasn't working and one of the cleaning staff saw that we wanted ice so they went to another floor and got a large bag of ice for us. This was very nice of them to do this. All staff were very friendly saying hello and asking if we needed anything. There's a Carl's Jnr just down the road so we were able to buy a cheaper dinner than going to the restaurant. Our only disappointment was we booked a runway view room and confirmed this when we checked in. From our room we could only see the planes approaching the runway to land not actually landing or taking off."

"Yes"

"the walls were so thin that you could hear everything- our room was on the third floor but could hear people talking in the seating area outside the lobby. They were LOUD!!!! the water pressure in the sink was very low. the location was good. "

"The shuttle bus services not good. The driver’s attitude is below par. There are too much noises from the air conditioner inside my room which made me hard to sleep. Water pressure in the bathroom is a bit weak. "

"We always stay here!"

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"The staff is very helpful and friendly. The hotel is even nicer and more spacious than the pictures. The rooms are spacious, clean, quiet with a zen theme. Microwaves are on the 10th and 14th floor. No swimming pool though! Loved the four restaurants on site most closing at midnight. Love the outdoors couches and lounge at the receiving area! The shuttle from & to the airport is really helpful. Great hotel to stay at!"

"Room were clean, services was average. "

"Good "