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"Staff were very nice and prompt!"

"Paradise villiage exceeded our expectations. We stayed in Coba. The room was immaculate. We loved the beach and the beach bar. The waves were such fun and the convenience of the boogie board rental was great. The main pool was busy but there were always palapas on the beach available which was our preference. If you rent jet skis, do so in the morning when the sea is calm! The sushi restaurant was a favourite and their themed Mexican night was a lot of fun. It was fun traveling to the market and the mall is so close and a great convenience. There was always something of the food selection we enjoyed. We don't drink alcohol but their mango smoothies and little monkey drinks were fun! We stayed for 7 nights and could have stayed for many more! Tennis courts were being resurfaced during our visit which was unfortunate. There are two pickle ball courts best played on in the morning. They get busy so ensure booking. This really was an amazing place to stay at! "

"Clean rooms friendly staff good food "

"Waiting in line for dinners to have to come back in 1-2 hours. Dead lizard in room. Need more entertainment during the day. "

"The staff was amazing, the resort was always super clean, and I relaxed the whole time. The worst part of this resort was that the family pool had a swim up bar full of drunk adults, meanwhile the "adult only" pool looked a lot more Family friendly. The food was disappointing, aside from there diner by reservation at the Japanese themed restaurant. "

"Clean, good food, lots of pool spots"

"Awesome stay!"

"Pool side sitting had to be done first thing in the morning. Lots of walking, but enjoyable if you're able to. The pools were always clean and well maintained. The staff was super friendly and helpful (Diego, Marco, Guadalupe, Luis, Julio, Carlos, Gustavo, Saul, Rosita), they will go above and beyond to make our stay comfortable. The staff deserves a raise!! "

"We found a bug in the shower. The hallways and room smelled like humidity. There was a bloody tampon right outside of the pool next to us. This is the second time staying at this hotel and I won’t come back for a third time. Very nice hotel but the people make it look so cheap. "