Front of property
Check availability

Reviews of Oxford West House

3.5 out of 5
Oxford West House
72 Botley Road, Oxford, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 26 reviews" "
Rating 8 - Good. 9 out of 26 reviews" "
Rating 6 - Okay. 1 out of 26 reviews" "
Rating 4 - Poor. 2 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay here
Every thing was great, thanks very much, we had a lovely time
Stayed 1 night in Mar 2020
Response from Oxford west house on 22 Mar 2020
Thank you for taking the time to leave us a review David. I'm so glad you've enjoyed your stay with us. Have a great rest of your weekend!

8/10 Good

Juerg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
We stayed over the weekend and enjoyed the nice and very clean rooms. Despite it is on the main road, there is little noise from the traffic.
Stayed 2 nights in Feb 2020
Response from Oxford West House on 20 Mar 2020
I'm so glad you enjoyed your stay with us and found the family room to be quiet. Thank you for taking the time to leave us a review, it's much appreciated. Best wishes

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Oxford west house on 20 Feb 2020
Thank you for taking the time to leave us a review, it's much appreciated.

8/10 Good

aikaterini eleni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Oxford West House on 7 Jan 2020
Thanks you for your review.

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away in Oxford
A fair priced room in a good location to Oxford station and city. The room has clean and a good size. Great for a couple of days site-seeing around Oxford.
Stayed 2 nights in Dec 2019
Response from Oxford West House on 12 Dec 2019
Dear Hannah, we're glad you enjoyed your stay with us. Thank you for taking the time to leave us a review. It's much appreciated! Best wishes

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for a night in Oxford!
Excellent one night stay in big family room, the one in the photos with the bed in the window. Exactly as photos and description say and literally a 5 min walk to town. Park & ride nearby, very limited street parking available on Sundays on side roads too. Room was spacious, plenty of plug sockets & lighting, tea bags, sugar, coffee, hot chocolate & biscuits - didn’t have to ask for more and there were glasses as well as cups! Bathroom was VERY clean, shower was powerful, storage space for three suitcases and big enough tv!
Stayed 1 night in Oct 2019
Response from Oxford West House on 10 Oct 2019
Dear Guest, thank you very much for the lovely feedback. I'm glad you found us a convenient place to stay for your visit and enjoyed the tea, coffee, biscuits and hot chocolate. Have a lovely rest of your week. Best wishes

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
It was a great location but I feel it was overpriced for what it was
Stayed 2 nights in Sep 2019
Response from Oxford West House on 4 Oct 2019
I'm glad you found us a good location. Thank you for taking the time to leave us a review. Best wishes

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Welcoming staff, hotel located within 20 minute walk to town centre, very quiet. Shower head would not stay up, bathroom door handle broken. Have stayed before & other room perfect.
Stayed 2 nights in Aug 2019
Response from Oxford West House on 2 Sept 2019
Thank you for taking the time to leave us a review. I appreciate the feedback and we will do our best to make sure the rooms are improved. Have a lovely week. Best wishes

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Oxford Apartment
This was a nice room for three people. Very clean. The hosts were gracious about welcoming us when we showed up a day late, giving us an extra key, responding to questions about the area--very responsive. Also they restocked the Biscoff cookies in the room each day--and we ate them all every day. The location is convenient to the train/bus station, but a bit of a hike to the colleges of Oxford University. There's also a grocery store very close that was convenient.
Stayed 7 nights in Aug 2019
Response from Oxford West House on 27 Aug 2019
Dear Mark, Thank you for taking the time to leave us a review, we're so glad you enjoyed your stay with us and liked the room. Have a lovely week. Best wishes

10/10 Excellent

Ilaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eccellente
Il mio ragazzo siamo stati qui due giorni. Camera pulita, bagno come nuovo. Tutto perfetto. La padrona molto disponibile. Consigliatissimo
Stayed 2 nights in Aug 2019

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room for the price, spacious and comfortable. We had one minor fix needed and the host responded and fixed it almost immediately! This is a bit out of the city center, but an easy walk to the train station and other parts of the city. Overall, really enjoyed our stay and would stay here again.
Stayed 3 nights in Jul 2019
Response from Oxford West House on 26 July 2019
Hi Diana, I'm so pleased you enjoyed your stay with us! Thank you very much for leaving us a review, it's much appreciated. Best wishes

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful in responding to requests. Free functioning WiFi. Small fan helped with very hot temperatures. A bit negative: The guesthouse is a bit farther than other accomodations, + it would have been nice if breakfast had been included.
Stayed 6 nights in Jul 2019
Response from Oxford West House on 26 July 2019
Hi, Thank you for taking the time to leave us a review, it's much appreciated. I hope you had a lovely time in Oxford. Best wishes

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very private, close to train station, very clean and very nice bathroom! Short walk into center of Cambridge. Although I never met the staff in person, we were in regular contact via whatsap. Great grocery store and laundromat a short walk away. Located in a residential area so not a great choice of restaurants especially on the weekend. If you are going to Oxford to do research or have a specific agenda, then this is the place for you!
Stayed 4 nights in Jul 2019
Response from Oxford West House on 22 July 2019
I'm so glad you've enjoyed your stay with us and found us conveniently located. Thank you for taking the time to leave us a review, it's much appreciated! Best wishes

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value hotel near the station
This was a basic, excellent value hotel. Really clean room with fresh simple design and decor. Great communication from the hosts sorting out keys as we were arriving after checking. Convenient for central Oxford. Nothing to fault. Definitely stay there again.
Stayed 1 night in Jul 2019
Response from Oxford West House on 18 July 2019
Dear Richard, I'm so glad you've enjoyed your stay with us. Thank you for taking the time to leave us feedback, it's much appreciated. Have a lovely weekend. Best wishes

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little cottage close to town center. Self check in and out was super convenient. Very clean and with good amenities.
Stayed 2 nights in Jul 2019
Response from Oxford West House on 14 July 2019
Thank you for taking the time to leave us a review. I'm so glad you've enjoyed your stay with us and found us convenient and clean. Have a lovely day.

10/10 Excellent

Ming Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Oxford West House on 12 July 2019
Dear Ming Wai, I'm so glad you've enjoyed your stay with us. Thank you very much for taking the time to leave us a review. Have a lovely weekend. Best wishes Oxford West House

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Small but great location
Small but well-managed. Great location for walking to city center. Room is probably best for one person as bathroom can be loud.
Stayed 3 nights in Apr 2019
Response from Qian on 10 Apr 2019
Dear guest, We're so pleased you found us conveniently located. Thank you for taking the time to leave us feedback, it's much appreciated.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was very nice. Thanks to the hotel.
Stayed 2 nights in Mar 2019
Response from Qian on 5 Apr 2019
I'm so glad you enjoyed your stay with us. I hope you have a lovely time in Oxford. Have a lovely day. Best wishes Oxford West House

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super helpful staff and comfy place
Qian was the best host manager that I ever had: he was very helpful regarding my check-in and check-out, and replied all my messages as soon as possible. The room was clean and tidy, the bed was comfortable. It's near the train and bus station to get everywhere including Heathrow airport. There's a nice market and cafeteria and some restaurants very near. It's near and easy to get the center of the town as well. I really recommend this place and certainly I'm going to rebook when I come back Oxford. Thank you, Qian!
Stayed 3 nights in Feb 2020
Response from Oxford west house on 28 Feb 2020
Thank you very much for your review Sheila. I'm glad I was able to help and that you enjoyed your stay with us. We welcome you back any time! Have a lovely weekend. Bear wishes

4/10 Poor

Seok Hyeon

Disliked: Staff & service, property conditions & facilities, room comfort
불친절하고 민박이지 호텔이 아니에요
Stayed 2 nights in Oct 2019
Response from Oxford west house on 4 Nov 2019
Dear Seok, Thank you for taking the time to leave us a review, it's much appreciated. The earliest we can arrange for early check-in when fully booked is at 10am not 8am as guests do not checkout until 10am. We emailed you prior to check-in and also explained this on the day but apologise if there was any miscommunication. We are glad you were able to take advantage of the 20% off promotion offered and would love to be given the opportunity to improve your experience next time. Have a lovely day. Best wishes

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotel værelse i ok afstand til byen
Fint town house hotel værelse. Ingen reception men indtjekning fungerede fint. Nydeligt og stort værelse (familieværelse nr 5). Gå afstand til Oxford centrum og tæt på indkøbsmuligheder
Stayed 2 nights in Aug 2019
Response from Oxford west house on 11 Sept 2019
Dear Michael, We're so pleased you enjoyed your stay with us and found us conveniently located. Thank you for taking the time to leave us feedback, it's much appreciated. Best wishes

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'endroit est super. Le personnel est sympa. Un bon hôtel très calme et bien situé.
Stayed 2 nights in Aug 2019
Response from Oxford West House on 29 Aug 2019
Thank you for taking the time to leave us a review, it's much appreciated. I'm glad you've enjoyed your stay with us. Have a lovely weekend. Best wishes

10/10 Excellent

Suiyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
接待人员非常到位，提前加了微信，告知入住程序，帮我们存放行李，不错的入住
Stayed 1 night in Aug 2019
Response from Oxford West House on 14 Aug 2019
Dear Suiyan, I'm so glad you enjoyed your stay with us and found the check-n process easy and made use of the luggage storage facility. Thank you very much for taking the time to leave us a review. It's much appreciated. Have a lovely day. Best wishes

4/10 Poor

Julie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Oxford West House on 23 July 2019
Dear Julie, Many thanks for taking the time to leave us a review. It would be much appreciated if you could let us know the reason behind the score so we can improve the experience for next time. Have a lovely day. Best wishes

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die schnelle und unkomplizierte Kommunikation sind super.
Stayed 4 nights in Jun 2019
Response from Qian on 7 July 2019
Thank you so much for taking the time to leave us a review, it's much appreciated!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2019
Response from Qian on 17 Apr 2019
Dear Guest, we're so pleased you enjoyed your stay with us.