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"Only 1 accessible electric outlet. Bed uncomfortable. Toilet very low to the ground. Shower slow draining. Charging station - some outlets didn’t work. No decaf coffee in breakfast room. Very disappointed. "

"Clean room and cozy bed.."

"Had to move rooms three times in the first day because of broken things in the room windows that wouldn’t close bugs flying in the window leaking sinks. The pool was green. The staff was absent from the desk, most of the time and completely clueless.. the shampoo, body wash conditioner in the bathroom and all three rooms was empty even asking repeatedly to have it filled never got done. They give you one towel per person and do not do any housekeeping during your visit. States it’s a smoke-free facility however they let guests and staff smoke right outside the main entry door so that that’s what you smell when you first walk in and you first walk out this hotel is disgusting. Do not stay here."

"Tub faucet was coming off wall when you turned the shower on ac was set at 62 and room never got cooler than 76"

"The rooms definitely need upgraded. The bathtubs were chipped and the cabinetry was older too. Daughter slept on the sofa bed and that mattress had seen better days! Good to just sleep though!"

"Very clean and convenient. Chick-fil-A next door. We have had bad experiences with the best western brand in the past, but this redeemed them for us."

"This was THE best stay. We loved the hotel. Took our two puppies and they also agree. Very dog friendly area - the rooms and public areas are 5 star. ⭐️ clean and modern with very helpful polite employees. Parking is included in an attached garage with plenty of space. Beautiful place!"

"The location was kind of in the cut, away from the road. There were ladies of the street soliciting for the night when we arrived. The place was clean, but it always felt just slightly sketchy. However, there were no negative incidents or interactions, so I have to say it was a positive experience and I would recommend to anyone on a budget!"

"Clean room, nice breakfast buffet, convenient to downtown Cincy, parking lot had 4-5 shipping containers so we had to park across the street in a lot that made us a little nervous"