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Holiday Inn Express & Suites Ottawa East - Orleans by IHG

2.5 star property
Hotel in Ottawa with free breakfast and 24-hour fitness centre

Photo gallery for Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Exterior
Reception
Free daily buffet breakfast
1 bedroom, desk, laptop workspace, iron/ironing board
1 bedroom, desk, laptop workspace, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Laundry
The current price is AU$257
includes taxes & fees
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 2 Queen Beds

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Separate bedroom
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Additional Living Area)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds (Additional Living Area)

9.2 out of 10
Wonderful
(52 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Separate bedroom
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Accessible Tub)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Accessible Tub)

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Separate bedroom
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Separate bedroom
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Separate bedroom
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Specialty)

1 bedroom, desk, laptop workspace, iron/ironing board

Room (Specialty)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Separate bedroom
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Roll-in Shower, Non Smoking (Communications Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(40 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Separate bedroom
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Separate bedroom
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Separate bedroom
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
500 Brisebois Crescent, Ottawa, Ontario, Ottawa, ON, K1E0A6

What's nearby

  • Place D'Orleans Shopping Center - 3 min walk - 0.3 km
  • University of Ottawa - 13 min drive - 17.6 km
  • Canada Aviation and Space Museum - 14 min drive - 13.2 km
  • Byward Market Square - 16 min drive - 19.8 km
  • Parliament Hill - 16 min drive - 19.8 km

Getting around

  • Blair Station - 11 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 16 min drive
  • Ottawa International Airport (YOW) - 30 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪A&W Restaurant - ‬9 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Tim Hortons - ‬13 min walk
  • ‪Milano Pizzeria - ‬18 min walk

About this property

Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Hotel located in Orleans
You can look forward to a free breakfast buffet, laundry facilities and a 24-hour gym at Holiday Inn Express & Suites Ottawa East - Orleans by IHG. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
Other perks at this hotel include:
  • An indoor pool with sunloungers
  • Free self-parking
  • Express check-out, a front desk safe and 3 meeting rooms
  • A banquet hall, free newspapers and a 24-hour front desk
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 103 rooms have comforts such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • TVs with cable channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

Arabic, English, French, Hungarian, Spanish

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8.2 out of 10, Very good, 1,207 reviews
The price is AU$198
includes taxes & fees
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Holiday Inn Ottawa East by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 1,367 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Built in 2014

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Ottawa East Orleans Hotel
Holiday Inn Express Orleans Hotel
Holiday Inn Express Ottawa East Orleans
Holiday Inn Express Orleans
Holiday Inn Express Suites Ottawa East Orleans
Holiday Inn Express Suites Ottawa East Orleans by IHG
Holiday Inn Express Suites Ottawa East Orleans an IHG Hotel
Holiday Inn Express & Suites Ottawa East - Orleans by IHG Hotel
Holiday Inn Express & Suites Ottawa East - Orleans by IHG Ottawa

Frequently asked questions

Does Holiday Inn Express & Suites Ottawa East - Orleans by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 11:00 PM.

How much does it cost to stay at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

As of 6 Aug 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Ottawa East - Orleans by IHG on 31 Aug 2025 start from AU$256.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites Ottawa East - Orleans by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 25 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Checkout is at 11 AM.

Where is Holiday Inn Express & Suites Ottawa East - Orleans by IHG located?

Located in Orleans, this hotel is within 2 miles (3 km) of Place D'Orleans Shopping Center, Princess Louise Falls and Petrie Island Park. Hiawatha Park & Conservation Area and White Sands Golf Course are also within 3 miles (5 km).

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Holiday Inn Express & Suites Ottawa East - Orleans by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 588 out of 1003 reviews
Rating 8 - Good. 303 out of 1003 reviews
Rating 6 - Okay. 58 out of 1003 reviews
Rating 4 - Poor. 24 out of 1003 reviews
Rating 2 - Terrible. 30 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marifel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jul 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, lots of parking.
Stayed 1 night in Jun 2025

10/10 Excellent

Josiane

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and awesome staff
Stayed 1 night in Jun 2025

10/10 Excellent

Candice

Liked: Amenities, property conditions & facilities
Great staff and location!
Stayed 2 nights in Jul 2025

10/10 Excellent

SUNDAY

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good breakfast and friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean enjoyed my stay
Stayed 7 nights in Jun 2025

10/10 Excellent

kifah

Liked: Staff & service, amenities, property conditions & facilities
Breakfast and serves very good
Stayed 3 nights in Jun 2025

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities
The room had two tv and was very clean and nice
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel. Quiet, clean, good location, pleasant and helpful staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities
We loved everything would stay again when we go back
Stayed 3 nights in May 2025

10/10 Excellent

Sultana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Joo-Hwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Always very clean, and staff are friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
The staff were exceptionally accommodating and friendly. We would very happy to stay there again should our travels take us to Orleans again.
Stayed 1 night in Jun 2025

10/10 Excellent

Frederick

Great Employees
Stayed 1 night in Jul 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
All was excellent
Stayed 1 night in Jul 2025

8/10 Good

Larry

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel friendly staffed
Stayed 2 nights in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 1 night in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Koichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and excellent service
Stayed 1 night in Jul 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. The receptionist who helped us with check in, Ally, made us feel welcomed and I really admire her professionalism and kindness. Loved the room we stayed in, clean, spacious and the beds were very comfortable. We also enjoyed their pool and breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personnel at the front desk were just amazing. They took the time to greet while checking in. During my stay, they were more than helpful making sure my need were met. In addition, there was a lady cleaning at the gym. She was cleaning the place like she owns it. I got the impression she really like working there.
Stayed 4 nights in Jul 2025

8/10 Good

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good
Stayed 1 night in Apr 2025

10/10 Excellent

Lise

Liked: Amenities
Overall excellent
Stayed 2 nights in May 2025

10/10 Excellent

CHANTAL

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect from the wonderful staff upon our arrival to perfect room. The night front desk staff Ali was highly exceptional.
Stayed 1 night in Apr 2025