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Hilton Garden Inn Ottawa Airport

Photo gallery for Hilton Garden Inn Ottawa Airport

Featured image
Indoor pool
Indoor pool
Down duvets, minibar, desk, blackout curtains
Down duvets, minibar, desk, blackout curtains

Overview of Hilton Garden Inn Ottawa Airport

Hilton Garden Inn Ottawa Airport

3.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
2400 Alert Road, Ottawa, ON, K1V1S1

Explore the area

  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)3 min drive
  • Popular LocationSouth Keys Shopping Centre4 min drive
  • Popular LocationRideau Carleton Raceway7 min drive
  • Popular LocationMooney's Bay Park7 min drive

Choose dates to view prices

About this area

Ottawa

In the business district and near a train station, Hilton Garden Inn Ottawa Airport is in an area with great airport proximity. Canadian War Museum and Canadian Museum of History are cultural highlights, and travellers looking to shop may want to visit Byward Market Square and Rideau Centre. Canada Aviation and Space Museum and Nepean Sportsplex are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • South Keys Shopping Centre - 4 min drive
  • Rideau Carleton Raceway - 7 min drive
  • Vincent Massey Park - 7 min drive
  • Mooney's Bay Park - 7 min drive
  • Carleton University - 7 min drive

Getting around

  • Greenboro Station - 6 min drive
  • Ottawa Fallowfield Station - 12 min drive
  • Ottawa International Airport (YOW) - 3 min drive

Restaurants

  • Garden Grille & Bar — 1 min walk
  • KS on the Keys - 3 min drive
  • Shawarma Palace - 3 min drive
  • Delivery Sushi - 3 min drive
  • Thai Lanna Cuisine - 3 min drive

About this property

Hilton Garden Inn Ottawa Airport

3-star hotel with fitness centre and 24-hour business centre
This hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site. All 326 soundproofed rooms provide free WiFi, free wired Internet and iPod docks. For a bit of entertainment, LCD TVs come with satellite channels, and guests can also appreciate conveniences like fridges and microwaves.
Hilton Garden Inn Ottawa Airport offers 326 forms of accommodation with iPod docking stations and minibars. Beds feature down comforters. 32-inch LCD televisions come with premium satellite channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a bath, complimentary toiletries and hairdryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–10:00 AM: CAD 13.95-13.95 per person
  • 1 restaurant
  • 1 bar/lounge

Things to do

  • Fitness centre
  • Indoor pool
  • Shopping
  • Hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • Chinese
  • Croatian
  • English
  • Filipino
  • French
  • Hungarian
  • Italian
  • Portuguese
  • Spanish

Business services

  • 24-hour business centre
  • Conference centre (7200 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Fireplace in reception
  • Renovated entire property – November 2015
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • iPod dock
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in fee: CAD 50
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 100.00
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of the posted check-in hours must contact the reception desk in advance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 13.95 and CAD 13.95 per person (approximately)
  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 100.00 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Hotel Ottawa Airport
Hilton Garden Inn Ottawa Airport
Ottawa Airport Hilton Garden Inn
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Ottawa Hilton
Ottawa Hilton
Hilton Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Hilton Garden Inn Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel Ottawa

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 832 out of 1420 reviews
5 - Excellent 59%
Rating 4 - Good. 412 out of 1420 reviews
4 - Good 29%
Rating 3 - Okay. 101 out of 1420 reviews
3 - Okay 7%
Rating 2 - Poor. 41 out of 1420 reviews
2 - Poor 3%
Rating 1 - Terrible. 34 out of 1420 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, up to expected Hilton standards.
Stayed 2 nights in Nov 2021

5/5 Excellent

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Clean and efficient
Stayed 1 night in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, spacious and clean. Room temperature was uncomfortably warm at night, but we couldn't turn the temperature down. Bedding and beds, very comfy! BUT: 1) there are no blue box recycling bins in the room!!! and 2) I wish hotels would stop providing the complimentary individually-sized toiletries that produce so much plastic waste. Why not have shampoo, conditioner and gel dispensers? (Manufacturers can label the cartridges so they still get their 'advertising'.) I shudder to think of how much waste this creates when you add up all of these containers from hotels world-wide!!! Or at least have the products in squeeze pouches so we can squeeze out to the last drop, and produce packaging waste. Hilton is big enough that they could be a fore-runner in waste reduction!! I would appreciate a reply back from Hilton on this.
Stayed 2 nights in Dec 2021

4/5 Good

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very good
Stayed 2 nights in Dec 2021