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"This is my first time live in hot spring hotel. It is pretty good though. Since it was their scheduled closing day, I couldn't leave my luggage there."

"Everything is great 10/10 staff+room+location. a bit hard to find restaurant here."

"原本打算到貓貓溫泉酒店過一晚除浸溫泉外，又可和貓貓一齊開心的過一個晚上但很失望，晚餐是店舖叫的外賣份量很少是普通的定食不能加量而且得幾嚿肉，這點必須要改善。 若要和貓貓玩卻原來需要進入另外一間貓房並要付款才可進入，這一點也令人失望！ 職員是非常的友善有禮，這點是值得讚。性價比不高。"

"I wanted to provide feedback on one of your female front desk staff during my recent stay. She appeared unwelcoming and impatient, making both check-in and check-out uncomfortable. Her lack of friendliness and assistance was disappointing. "

"My wife an I had an amazing time at this ryokan. The facilities, hospitality and food are all worth 5 stars. As soon as we came in we were greeted with a delicious snack. The check in process was very simple and after a tour of the facility we were out enjoying the multiple onsen facilities. There are several baths areas. There are 2 traditional outdoor areas for women and men. There are 2 private bath area, both with an indoor and outdoor baths. And then there are 2 rooftop baths in the new building that was added 2 years ago. We booked a traditional Japanese room which was very comfortable and had a nice view of Mt Yufu. The food was outstanding . We had breakfast and dinner 2 days in a row and every dish was delicious and unique. The hospitality was outstanding, very attentive and they took care of every detail. "

"Staff, amenities were great. Location was easy enough to get to and the room was spacious."

"Cleaniness, staff and location"

"Staff is nice, room is nice and there is an Onsen available."

"The spa and pool are exceptional."