Ostermalm Hotels, Borlange

"Nice place"

"Welcoming staff, nice rooms, good breakfast. I like this place!"

"I will not recommend this hotel for stay.. No services. Its under construction site with few room there . In booking they mentioned you will have TV set anr Brekfast included. But in real TV was not there in room. Breakfast is wrost. It was just one boil egg and 2 slice of brown bread packed in polythene bag keep in fridge in kitchen area. Dont know how many day it was there Also the bathroom shower is with horribly adjusted behind washrooms basin with door. Tou cant even stand properly for bath. I asked them to change the room which have tv. But they denied and ask me to stay there for 1 day and will shift to next room which have TV set. Next day they allot me room Where we have TV , but no remote control. So i asked hotel manager on call. He said he will come in 1 hrs to check if they have remote control somewhere and give it to me. But he didnt come or call .me to inform about it l. Lastly again worst thing. Latrin was not clean properly. Some one use that and keep that dirty. Cleaner and owner didnt even check before shifting me there. "

"******"

"This hotel is beautiful on the inside. Large and comfortable rooms with amazingly comfy beds that are reclining. Huge clean bathroom, tons of electric outlets in the room. The lobby and restaurant is also very stylish with plenty of space, yet gives a cozy atmosphere with lighting and a fireplace. The food at dinner was great, and there was a huge selection at breakfast. Something for everyone! They even have a games room for kids to play foozeball or Ping pong. We didn’t have time to check out the pool, but we will be back next year!"

"Good value for money. "

"Staff and hotel was excellent"