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Overview of Spirit Ridge, in The Unbound Collection by Hyatt

Photo gallery

Featured image
Seasonal outdoor pool, pool cabanas (surcharge), pool umbrellas
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

Spirit Ridge, in The Unbound Collection by Hyatt

4 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationNk'Mip Desert Cultural Centre3 min walk
    Popular LocationSonora Dunes Golf Club4 min walk
    Popular LocationNk'Mip Cellars4 min walk
    AirportPenticton, BC (YYF-Penticton Regional)53 min drive

Choose dates to view prices

About this area

Osoyoos

Located in Osoyoos, Spirit Ridge, in The Unbound Collection by Hyatt is in the mountains and on a lake. Sonora Dunes Golf Club and Nk'Mip Cellars are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Osoyoos Lake and Anarchist Mountain Lookout. Travelling with kids? Don't miss Rattlesnake Canyon. Discover the area's water adventures with water tubing, windsurfing and sailing nearby, or enjoy the great outdoors with mountain biking.
Popular Location

What's nearby

  • Nk'Mip Desert Cultural Centre - 3 min walk
  • Sonora Dunes Golf Club - 4 min walk
  • Nk'Mip Cellars - 4 min walk
  • Rattlesnake Canyon - 6 min drive
  • Osoyoos and District Museum and Archives - 9 min drive

Getting around

  • Kelowna, BC (YLW-Kelowna Intl.) - 134 min drive

Restaurants

  • Bear, Fish, Root & Berry — 1 min walk
  • Passatempo Restaurant - 3 min walk
  • Mckia's - 6 min drive
  • Pizza 97A - 6 min drive
  • Campo Marina Italian Restaurant - 6 min drive

About this property

Spirit Ridge, in The Unbound Collection by Hyatt

Beach spa retreat, walking distance from Nk'Mip Desert Cultural Centre
Hop on Spirit Ridge, in The Unbound Collection by Hyatt's free shuttle and catch some rays at the beach, pamper yourself with a visit to the full-service spa or practise your swing on the golf course. All 226 rooms boast fireplaces, and offer free WiFi and kitchens. Free wired Internet and sofa beds are standard, as are TVs with cable channels.
Spirit Ridge, in The Unbound Collection by Hyatt offers 226 forms of accommodation with fireplaces and a safe. This accommodation has separate living rooms and is furnished with queen sofa beds. Beds feature premium bedding. Televisions come with cable channels and pay-per-view films. Accommodation at this 4-star resort has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Guests can play rounds at the 9-hole golf course. An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a steam room and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Solterra Desert Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free beach shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8 AM–10:30 AM: CAD 15-25 for adults and CAD 10-20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 beach bar, 1 poolside bar and 1 bar

Things to do

  • 24-hour fitness centre
  • 9 holes of golf
  • Bike parking
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horse riding/hire
  • Kayaking
  • Motor-boating
  • Motorised watercraft
  • Outdoor pool
  • Private winery tours
  • Public winery tours
  • Hot tub
  • Steam room
  • Waterskiing
  • Wine-tasting room
  • On-site winery

Family friendly

  • Children's pool
  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Separate dining area
  • Separate living room
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Golf caddy
  • Golf cart
  • Golf clubs
  • Golf pro shop
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Water sports equipment
  • Wedding services

Languages spoken

  • English
  • French
  • Portuguese

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace
  • Vineyard

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • TV channels
  • Films for purchase
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Fridge
  • Hob

More

  • Desk
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate living room
  • Separate sitting area

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 30.00 per accommodation, per night
Dogs welcome
2 per room (up to 50 lbs/23 kg)
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 15 and CAD 25 for adults, and CAD 10 and CAD 20 for children (approximately)
  • Pet fee: CAD 30.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May to October
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Spirit Ridge
Spirit Ridge Resort
Spirit Ridge Vineyard
Spirit Ridge NK'MIP Resort Osoyoos
Spirit Ridge Vineyard Resort
Spirit Ridge Vineyard Resort Osoyoos
Spirit Ridge Osoyoos
Spirit Ridge NK'MIP Resort
Spirit Ridge NK'MIP Osoyoos
Spirit Ridge NK'MIP
SPIRIT RIDGE Unbound Collection Hyatt Hotel Osoyoos
SPIRIT RIDGE Unbound Collection Hyatt Osoyoos
SPIRIT RIDGE Unbound Collection Hyatt Resort Osoyoos
SPIRIT RIDGE Unbound Collection Hyatt Resort
SPIRIT RIDGE Unbound Collection Hyatt
SPIRIT RIDGE in the Unbound Collection by Hyatt
SPIRIT RIDGE Unbound Collecti
SPIRIT RIDGE in the Unbound Collection by Hyatt
Spirit Ridge, in The Unbound Collection by Hyatt Resort
Spirit Ridge, in The Unbound Collection by Hyatt Osoyoos
Spirit Ridge, in The Unbound Collection by Hyatt Resort Osoyoos

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 613 out of 991 reviews
5 - Excellent 62%
Rating 4 - Good. 263 out of 991 reviews
4 - Good 27%
Rating 3 - Okay. 68 out of 991 reviews
3 - Okay 7%
Rating 2 - Poor. 37 out of 991 reviews
2 - Poor 4%
Rating 1 - Terrible. 10 out of 991 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.3/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

2/5 Poor

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Due to recent covid-19 restrictions our group of 4 booked 2 nights at this resort to stay within our health region. We received an email from the resort prior to arrival indicating the resort was under renovation & the restaurant was closed & reception/check-in would be relocated. Upon arrival we had no idea where to check in, extremely limited signing to direct guests. We met a very helpful young man who walked us over to the temporary check in area. He also told us there was only 18 guests at the entire resort right now and that the MAIN adult pool was under renovation & we could not use it. (FYI the adult pool is stunning with day beds & a lake view, adults only) We were very shocked to hear this as our plan was to relax at that pool for 2 days. We get to the check-in & ask what can we done to compensate us for the adult pool not being available and not being told about this prior to booking/arrival as we may have booked somewhere else. The staff was extremely hostile, unapologetic & down right rude. All four of us were blown away by the managers attitude considering the resort was a GHOST TOWN with only 18 guests. Why would you not try to make everyone that is supporting your resort's stay exceptional?!? This was not the case. I will not return & will be contacting head office to issue a further complaint.
Stayed 2 nights in May 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, amenities
Spirit Ridge is situated above the vineyard, overlooking the lake. We liked the courteous staff, clean sheets and towels, full kitchenette with coffee, toaster, fridge, dishwasher. The swimming pool together with hot tub were amazingly relaxing. Hikes are in close proximity. Overall resort is in a great shape and truly providing a relaxing escape. What could be changed- adult pool was not working during our stay (honestly not a big deal). We are very happy with our stay, it was great!
Stayed 3 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool thanks for
Stayed 2 nights in Apr 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the penthouse suites and it was gorgeous! Everything was clean and well cared for and the beds were very comfortable! The resort was beautiful and we enjoyed exploring the trails, swimming and relaxing in the sunshine. The staff were also very helpful and if we needed anything they were at our door in minutes. We will definitely be back again!
Stayed 2 nights in Apr 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here for our anniversary during Easter week. The check-in was smooth and quick. Our suite was nice, clean and very convenient. The only thing that bothered us, at the first night of our stay, someone called from the reception that a guest complained that we are are too loud and screaming. We were really suprised as we were just talking as all people do in their place and we never screamed. In this case, I'm expecting at least a staff comes first and check the situation, so not just based on someone's feeling to call and gave a notice. Maybe that guest had noise sensitivity. The next two nights, we really felt uncomfortable and we almost were whispering rather than talking. However, at the time of check-out, we discussed the issue with the lady at the reception and she mentioned she will tell the manager. So far no one called from the hotel as I would like to suggest them that in future properly evaluate the situation first before give a call or notice to a guess. I've stayed at many hotels in Osoyoos and liked this one although it is not near the beach.
Stayed 3 nights in Apr 2021