BBQ/picnic area
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Reviews of Coast Osoyoos Beach Hotel

2.5 out of 5
Coast Osoyoos Beach Hotel
7702 Main Street, Osoyoos, BC

Reviews

8.2

Very good

Rating 10 - Excellent. 360 out of 1007 reviews" "
Rating 8 - Good. 431 out of 1007 reviews" "
Rating 6 - Okay. 120 out of 1007 reviews" "
Rating 4 - Poor. 63 out of 1007 reviews" "
Rating 2 - Terrible. 33 out of 1007 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Abhishek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice and clean
Stayed 1 night in Apr 2024
Response from ML on 29 Apr 2024
Thank you for your compliment. We hope you enjoyed your stay with us.Looking forward to welcoming you back in the future.

8/10 Good

Cassiopeia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk on 28 Apr 2024
Hi Cassiopeia, thank you for staying with us at Coast Osoyoos Beach Hotel. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad to hear that you enjoyed your stay and look forward to seeing you again when you visit our beautiful community in the future.

10/10 Excellent

Troy

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Front Desk on 27 Apr 2024
Hi Troy, thank you for staying with us at Coast Osoyoos Beach Hotel. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad to hear that you enjoyed your stay and look forward to seeing you again when you visit our beautiful community in the future.

2/10 Terrible

Danni

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the hotel from Expedia website few days ago for the first time and this is the second time！ This time when I open the page，it lets me download the Expedia APP, it is a trap and misguide consumer! I am in Canada and I use Canada telephone and I gave the acess for Expedia to use my location. However after I paid, my credit card says I paid in GBP instead of Canadian dollars which is 1.5 times than Canadian dollars！I realized the app shows everything in default is Great Britain currency！If I know this I would not book this hotel at this price point！ And Expedia says I cannot cancel this order and the lady works in front desk says so！This is FRAUD and Forced Transaction.
Stayed 1 night in Apr 2024
Response from Front Desk on 24 Apr 2024
Hi there, many thanks for your feedback and we're sorry to hear that you had this experience. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 Terrible

Krutarth

Disliked: Cleanliness, staff & service, property conditions & facilities
Although we booked for a Single bed occupancy they gave us twin beds which is uncomfortable for a us. Staff didn't take a Urge to help us a bit.
Stayed 1 night in Apr 2024
Response from Front Desk on 22 Apr 2024
Hi Krutarth, many thanks for reaching out to us. We can see on your reservation that you were given a free upgrade from a single queen bed, stair access only with no view, to a two double bed room with elevator access and a lakeview. However, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities
FRIENDLY STAFF
Stayed 2 nights in Apr 2024
Response from Front Desk Team on 21 Apr 2024
Dear Geoffrey, Thank you so much for staying with. We really appreciate your positive feedback. We look forward to the opportunity to welcome you back again in the future.

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with a beautiful view
Stayed 1 night in Apr 2024
Response from Front Desk on 20 Apr 2024
Hi Teresa, thank you for staying with us at Coast Osoyoos Beach Hotel. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad to hear that you enjoyed your stay and look forward to seeing you again when you visit our beautiful community in the future.

8/10 Good

Scott

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 1 night in Apr 2024
Response from ML on 18 Apr 2024
Dear Guest,Thank you for staying with us at Coast Osoyoos Beach Hotel. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad to hear that you enjoyed your stay and look forward to seeing you again when you visit our beautiful community in the future.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk on 18 Apr 2024
Hi Thomas, many thanks for your feedback, we appreciate the time you took to review us! We're happy to hear you enjoyed your stay, it was a pleasure hosting you. Please visit us again soon!

8/10 Good

Deanne

Pretty view from balcony
Stayed 1 night in Apr 2024
Response from Front Desk on 14 Apr 2024
Hi Deanne, many thanks for your feedback, we're happy to hear you enjoyed your stay. Please visit us again soon, it was a pleasure hosting you!

10/10 Excellent

Joseph

Stayed 1 night in Apr 2024
Response from Front Desk on 25 Apr 2024
Hi Joseph, thank you for staying with us at Coast Osoyoos Beach Hotel. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad to hear that you enjoyed your stay and look forward to seeing you again when you visit our beautiful community in the future.

10/10 Excellent

Clara

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was our first time staying at Coast. It was all great although it would be nice to have a safe in the room though.
Stayed 2 nights in Mar 2024
Response from Manpreet on 5 Apr 2024
Thank you for staying with us at Coast Osoyoos Beach Hotel. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad to hear that you enjoyed your stay and look forward to seeing you again when you visit our beautiful community in the future

10/10 Excellent

Simardeep Singh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for relaxing
Stayed 2 nights in Mar 2024
Response from Front Desk on 3 Apr 2024
Thank you so much for staying with. We really appreciate your positive feedback and we are delighted to hear that you enjoyed your stay. We look forward to the opportunity to welcome you back again in the future.

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and friendly
Stayed 1 night in Mar 2024
Response from Guru on 1 Apr 2024
Thank you so much for staying with. We really appreciate your positive feedback and we are delighted to hear that you enjoyed your stay. We look forward to the opportunity to welcome you back again in the future.

8/10 Good

Rob

Liked: Cleanliness, staff & service
Great Conteninential Breakfast, Excellent Housekeeping and Staff.
Stayed 5 nights in Mar 2024
Response from Guru on 1 Apr 2024
Thank you so much for staying with. We really appreciate your positive feedback and we are delighted to hear that you enjoyed your stay. We look forward to the opportunity to welcome you back again in the future.

8/10 Good

Donald

Travelled with family and small children
Liked: Staff & service, amenities
The room we were given as Expedia clients was tucked away without elevator access. Breakfast was good and pool was open and clean. Beachfront was nice as we had another party staying there also and were able to sit beachfront
Stayed 1 night in Mar 2024
Response from Manpreet on 1 Apr 2024
Thank you for staying with us at Coast Osoyoos Beach Hotel. We value your feedback and opinions and by telling us what you liked about your stay and as you booked 1 Queen Bed, City View room on Expedia.we had you in the same room.You are helping us deliver a superior experience for you and other guests in the future.

10/10 Excellent

Anureet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just perfect
Stayed 1 night in Mar 2024
Response from Manpreet on 13 Apr 2024
Thank you for staying with us at Coast Osoyoos Beach Hotel. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad to hear that you enjoyed your stay and look forward to seeing you again when you visit our beautiful community in the future.If I can be of assistance in the future, please don't hesitate to contact me at 250.495.6525.Thank you, we appreciate your loyalty to our brand.Sincerely,Millie JarrettGeneral Manager

8/10 Good

Kara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the ease of parking and the view from my room. The place was clean. I didn’t like that the balcony is not separate from each room. My sliding door didn’t lock at the handle. A piece of wood was used to lock the door. Sound travels quite easily through the sliding balcony door so if you are sound sensitive it might affect you. Happy with the stay overall
Stayed 1 night in Mar 2024
Response from Front Desk Team on 31 Mar 2024
Dear Kara, Thank you so much for staying with us and for sharing your feedback with us. We are glad you enjoyed your stay with us. We apologize for the inconvenience you had with the balcony door. Thank you for bringing this to our attention we are working on fixing the issue. We look forward to hosting you again.

10/10 Excellent

Siddharth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing property amd what a view you het from this hotel. On the front side its the waterfront and the backside is the beach. 10/10. Highly recommend. I will for sure come back.
Stayed 1 night in Mar 2024
Response from Front Desk Team on 31 Mar 2024
Dear Siddharth, Thank you so much for staying with. We really appreciate your positive feedback and we are delighted to hear that you enjoyed your stay. We look forward to the opportunity to welcome you back again in the future.

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom fan needs replacing
Stayed 1 night in Mar 2024
Response from Front Desk on 30 Mar 2024
Many thanks for your feedback, we're happy to hear you enjoyed your stay! We will forward your concern onto the appropriate department. Please visit us again soon :)

8/10 Good

Marie

Liked: Staff & service
Needs to be updated but beds were comfortable
Stayed 1 night in Mar 2024
Response from Manpreet on 28 Mar 2024
Thank you for staying with us at Coast Osoyoos Beach Hotel. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

10/10 Excellent

MJ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the spacious suite, staff were friendly, breakfast was good.
Stayed 2 nights in Mar 2024
Response from ml on 25 Mar 2024
We are so happy to hear you enjoyed your stay with us.Thank you! and hope you visit again.

6/10 Okay

Katherine

Stayed 1 night in Mar 2024
Response from Front Desk on 14 Apr 2024
Hi Katherine, thank you for taking to the time to write a review of your time you stayed with us at Coast Osoyoos Beach Hotel.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 Terrible

SARAH

Stayed 2 nights in Mar 2024
Response from Front Desk on 13 Mar 2024
Dear SarahThank you for taking to the time to write a review of your time you stayed with us at Coast Osoyoos Beach Hotel.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Millie JarrettGeneral Manager

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly easy check-in/ check-out. Standard continental breakfast included. Clean warm pool and hot tub.
Stayed 2 nights in Mar 2024
Response from Front Desk on 11 Mar 2024
Hi Paul, many thanks for your feedback! We're happy to hear you enjoyed your stay. Please visit us again soon :)

8/10 Good

Sorin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and services.
Stayed 1 night in Mar 2024
Response from Front Desk on 12 Mar 2024
Hi Soren, thank you for your feedback, we're happy to hear you enjoyed your stay with us. Please visit us again soon!

6/10 Okay

Kristy

Travelled with family
Liked: Staff & service, amenities
Nice stay. Room could have been cleaner. Shower was plugged. Needs to be updated.
Stayed 2 nights in Mar 2024
Response from Front Desk on 11 Mar 2024
Hi Kristy, thank you for your feedback, and we're sorry to hear you didn't fully enjoy your stay. We will forward this on to the appropriate department to ensure this doesn't happen again.

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from ml on 4 Mar 2024
Thank you!! We are happy to see you enjoyed your stay with us.Hope to see you again in the future.

10/10 Excellent

Kathy

Stayed 1 night in Jan 2024
Response from Front Desk on 21 Mar 2024
Thank you for staying with us at Coast Osoyoos Beach Hotel. We value your feedback and opinions and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

10/10 Excellent

Dieter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and the positive and welcoming attitude of the staff
Stayed 1 night in Jan 2024
Response from Hotel Management on 28 Jan 2024
Thanks for your feedback.

8/10 Good

Mellisa

Liked: Cleanliness, staff & service, property conditions & facilities
The hot tub and pool had a lot of sand in it. But it was enjoyable.
Stayed 1 night in Jan 2024
Response from Hotel Management on 23 Jan 2024
Thank you for you feedback Mellisa

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from COAST MANAGEMENT TEAM on 17 Jan 2024
Thank you for you feedback Camille. we are glad to hear you enjoyed your stay . Hope to have you visit again soon!

10/10 Excellent

Ang

Stayed 1 night in Dec 2023
Response from ml on 27 Dec 2023
Thank you so much! we are so happy to hear that you enjoyed your stay with us.Hope to see you again.

10/10 Excellent

christina, vancouver

Stayed 1 night in Dec 2023
Response from COAST MANAGEMENT TEAM on 17 Jan 2024
Thank you for you feedback Camille. we are glad to hear you enjoyed your stay . Hope to have you visit again soon!

10/10 Excellent

Camille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Coast Osoyoos Management on 17 Dec 2023
Thank you for you feedback Camille. we are glad to hear you enjoyed your stay . Hope to have you visit again soon!

10/10 Excellent

Amandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from ml on 16 Dec 2023
Thank you! We are happy that you enjoyed your stay at the Coast Osoyoos Beach Hotel.We hope to welcome you back.

10/10 Excellent

Keltie

Stayed 1 night in Nov 2023
Response from Management on 14 Dec 2023
Thank you for your feedback

8/10 Good

Dale

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel with balcony overlooking the lake
Stayed 3 nights in Nov 2023
Response from ml on 18 Nov 2023
Thank you, we are glad that you enjoyed stay. Hope to see you again.

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Big room..clean bed..needs surfaces cleaned tho
Amazing location on the beach. We were able to upgrade our room to the beach side for a small fee. Very pleasant check in fellow. Below average ootions for continental breakfast. Was advertised on site as "Breakfast". Bedding was clean, room very spacious, however needed a cleaning. Walls, heat registers, mirrors, taps etc. Could use a lot more detailed cleaners.
Stayed 1 night in Nov 2023
Response from Front Desk on 17 Nov 2023
Thank you for your feedback! We will address your concerns.

10/10 Excellent

Lourdes

Stayed 1 night in Oct 2023
Response from ml on 26 Oct 2023
Thank you very much! We hope to see you again.

8/10 Good

David

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Lower pet rooms has very poor wifi connectivity
Stayed 1 night in Oct 2023
Response from Front Desk on 23 Oct 2023
Thank you for your feedback! We will address your concerns.

10/10 Excellent

Richard, Cumberland

Liked: Cleanliness, staff & service, property conditions & facilities
Right on the beach
Stayed 1 night in Oct 2023
Response from Manpreet on 22 Oct 2023
Thank you very much! we are glad you had a great experience.

8/10 Good

Patrick

Stayed 1 night in Oct 2023
Response from Manpreet on 22 Oct 2023
Thank you for your feedback. We hope you enjoyed your stay.

10/10 Excellent

Philip

Stayed 1 night in Oct 2023
Response from Front Desk on 21 Oct 2023
Many thanks for your kind feedback! Please visit us again soon!

10/10 Excellent

Stephanie

Stayed 1 night in Oct 2023
Response from Front Desk on 9 Nov 2023
Many thanks for your feedback, we're happy you enjoyed your stay. Please visit us again soon!

8/10 Good

Scott, Kamloops

Travelled with partner
Liked: Staff & service, amenities
Nice location , definitely a older hotel. Lots of spiders on balcony but they seem harmless.
Stayed 1 night in Oct 2023
Response from Front Desk on 16 Oct 2023
Thank you for your feedback!

6/10 Okay

Tara

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Front Desk on 13 Oct 2023
Hi Tara, we're sorry to hear you didn't fully enjoy your stay. Please feel free to provide us more details so we can improve for next time.

10/10 Excellent

jasmine

Stayed 1 night in Oct 2023
Response from Front Desk on 11 Oct 2023
Thank you for your feedback, we're happy you enjoyed your stay with us. Please visit us again soon!

8/10 Good

Trisha

Staff are super friendly 💕
Stayed 1 night in Oct 2023
Response from Front Desk on 9 Oct 2023
Many thanks for your feedback, it was a pleasure hosting you! Please visit us again soon!

10/10 Excellent

Justice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Front Desk on 9 Oct 2023
Many thanks for your feedback, we're happy you enjoyed your stay with us. Please visit us again soon!