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Reviews of Hotel Sebastian

2.5 out of 5
Hotel Sebastian
Poblacion, Oslob, Cebu

Reviews

6.4
Rating 10 - Excellent. 5 out of 67 reviews" "
Rating 8 - Good. 27 out of 67 reviews" "
Rating 6 - Okay. 15 out of 67 reviews" "
Rating 4 - Poor. 13 out of 67 reviews" "
Rating 2 - Terrible. 7 out of 67 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

4.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2020

8/10 Good

Knut

Travelled with group
Liked: Cleanliness, staff & service, room comfort
No water in swimmingpool
No water in swimmingpool. Great service. Ok rooms. Very good food.
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The Hotell is not maintained, dripping water all over, but not enough water to wash hands, shower not functioning, lack of elementary routines for simple things as keeping the chairs away from rain so one can sit without getting wet, only one sunbed and that one is not comfortable, I could not use the swimming pool because no stairs to walk in, etc etc. Food very basic, only two choices for breakfast, not made with love, no tea available! Wifi only in the lobby and rather slow, and no good place in the lobby for work. The check-in was ok, but after having seen the other problems I read evaluations from other customers and it seems that they had the same problems. So I wonder if the Owner /top Manager even read the evaluation. In fact, it is a pity, because the building is nice and has a good place, a wonderful view of the Ocean etc. But it is not a 3 star hotel for the moment!
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience!
It was a terrible stay for me and my family. Filled with disappointments. 1. Not enough amenity 2. No decent running water in our bathroom. We can’t even flush our toilet 3. We couldn’t use the pool since it was half empty. 4. Very dirty facility and very uncomfortable to stay. 5. The staffs aren’t that hospitable and seemed lack of training in hospitality management 6. The hotel manager is no where to find. Overall, what they posted in the pictures aren’t really the real ones in the reality.
Stayed 3 nights in Dec 2019

8/10 Good

Rachelle, CA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a decent place to stay. The staff are very accommodating.
Stayed 1 night in Oct 2019
Response from julie on 28 Nov 2019
thank you so much ..

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No hot water showers Bathrooms need upgrade Food was not that good
Stayed 3 nights in Nov 2019
Response from julie on 1 Dec 2019
thank you for the concerns were looking forward everything about it.. thank you

8/10 Good

Gel

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Friendly staff only concerned was couldn’t lock sliding door and bathroom door plus needs to fix the toilet Sink and shower.
Stayed 1 night in Nov 2019
Response from Adam on 13 Nov 2019
Good day! Thank you for your feed backs we will fix facilities as soon as possible. Looking forward to serve you again! God speed!

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
Location is great. No lift is not good. No steps into swimming pool. As a person with a small disability I could not use the pool - so wrong to have no means of exit.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Kids enjoyed the swimming pool small but nice ocean view, beach is very rocky and lots of seaweeds, hotel is up to 4th flr no elevators if your with elders or small kids avoid getting the rooms at higher floor. parking at open lot near hotel, wifi available only at the lobby.
Stayed 2 nights in May 2019

10/10 Excellent

Rommell Arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Goodlocation.
Stayed 2 nights in May 2019

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
near the beach, but otherwise aubpar facility they have an in house restaurant but very limited, don't even have coffee available
Stayed 1 night in Aug 2018

4/10 Poor

Cristalyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

2/10 Terrible

Jim, UK

Disliked: Property conditions & facilities, room comfort
Good view but not well managed.
The only good points are the view and it is a convenient location . The whale sharks are about 20 minutes drive and the same for tumalog falls. We had the hotel arrange our whale shark and visit to the falls in the same day. This was brilliant and good value. Bad points; We stayed only 3 nights and in that time the water in our room stopped several times. Meaning we had to shower downstairs. The Menu. More than half the dishes on the menu were unavailable. Sometimes simple things they were short like bread or tocino. Easily available in a store a few hundred meters away. The pool looks great at night with the lights, but it is not very clean. It was very much a philippine version of faulty towers.
Stayed 3 nights in Dec 2017

6/10 Okay

JT, Cleveland, Ohio

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
A hotel close to whale shark experience.
When we arrived at the hotel they only had a reservation for one room when I had requested two. Then I come to learn that they do not take credit card upon check in which was a major inconvenience. The hot water heater for the shower worked sporadically. On the plus side the food was decent at the hotel and the staff was helpful.
Stayed 1 night in Oct 2017

6/10 Okay

Brandon, Phuket, Thailand

Liked: Cleanliness, staff & service
Short stay in Oslob
The room is tiny, but the aircon works. The bed is comfortable, though you only get a sheet with it. It's about 20 minutes away from whale sharks or waterfalls.

8/10 Good

Brittanie, Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel

6/10 Okay

Robin, vancouver

Liked: Staff & service
Overall a pleasant stay.. Staff were friendly and accommodating. Food was not good and too expensive. Water pressure was very weak, coudn't use the shower.

6/10 Okay

JP O, Dumaguete City

Liked: Cleanliness, room comfort
Good hotel around the town proper, very accessible
It was a good hotel, very very accessible around the town proper. Though, food prices are a bit expensive. And the swimming pool (one of the reasons why I chose the resort) was not available not until we were about to check out. :-)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

RUEL, Manila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Great service.

8/10 Good

Eddie, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute little hotel
Three of us stayed here for a night so we could catch the whale shark watching early in the morning. The feel of the place was very cozy and comforting. Rooms were pretty basic (just beds, toilet, shower, and a desk. No in-room safe. Wifi is at snail speeds). Not that big of a deal, since they have a mini infinity pool and offer free kayaking/paddleboarding in the ocean! Staff was very nice and accommodating.

6/10 Okay

Verified traveller

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great value!
Staff was great, took care of our every need! They were great at English and they booked adventures for us, even packed our snacks and provided transportation to and from our adventures. Not the cleanest hotel, or even the best location, but a great value. Onsite restaurant was good, downside is it's your only option, no other restaurants are close.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Fair
Friendly and helpful staff. Hotel is nice and well located in Oslob. However, no water in bathroom. Didn't mind to go to another room downstairs to use toilet and shower until I noticed there was a lady with kid living in this room. Didn't like to have to knock each time on door and ask her to use the bathroom.

8/10 Good

froilan, Koronadal City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
due to the serenity of the place , we were able to slp well though it's only 1 night but the family really enjoy our stay.

4/10 Poor

Verified traveller

Liked: Cleanliness
Nice looking but poor service and LOUD roosters
Hotel is undergoing renovations but is a little lacking now. The pool was very dirty looking. We did laundry there and the staff weighed the pile in the lobby - making our underwear visible to everyone. The dinner was poorly served with our appetizer coming out well after our entrees - just a total lack of training of the staff. The worst part is the roosters that live all around the property that make noise all night long. If you are a light sleeper you will not sleep well here
Response from Judy on 11 June 2016
Sir/Maam Good day! - We're so sorry. We apologize of everything. Thank you for the comments & suggestions rest assured we will do the best that we can just to upgrade our service in particular and the hotel in general. Thank you.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Pleasantly surprised
Cons: - Kind of difficult to find. Hotel is not located on the main highway. It is located on the roads in a neighborhood and was in the Oslob City proper. - I didn't see an elevator. However, their staff is wonderful and so helpful. They brought up our luggage to our room upon arrival and brought it down upon check out. - There were ants by the door and in the bathroom. (This is not unusual though in the Philippines). There are ants everywhere you go, so you will just have to get used to it. - Water heater in the shower was unplugged and wasn't sure it worked. Wanted to try it but was too scared of getting electrocuted. - Rugs in room were not newly washed. Was concerned about walking on them barefoot. Pros: - Can't stress enough how kind and helpful the staff were! So receptive and were quick to accommodate our needs. They are the reason I would come back! - Food was great. Best pancakes I've ever had next to the pancakes from Island style Café in Hawaii. Crispy pata and white fish teriyaki dishes were good too. - Nothing could beat the view. Our room overlooked the sea. - The restaurant in the lobby is so nicely placed on the water. - Loved the free use of the kayak and paddle board. - Loved the free breakfast - Love the neighborhood it's in

2/10 Terrible

Jake

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loud music and construction zone
We choose this hotel as it seemed like it would be a nice quiet spot by the sea. However there was a staff party and they had the music up it could be heard several streets away.

6/10 Okay

Douglas, Minnesota

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great location, friendly staff!
Great location to main attractions and the airport. Wo.derful snd competent staff. Good security.

4/10 Poor

Gina, BACOLOD

Disliked: Staff & service, property conditions & facilities, room comfort
EXPENSIVE FOR THE PRICE
It was just plainly a hotel, nothing fancy. You can't bath in the beach, loads of algae, and quite rocky. The swimming pool is too small. No lift. Quite noisy. If you want to go to oslob for whalewatching, book your stay in a resort which offers whale watching and close to that. There you have an assurance of a a clear beach where your kid could play on the water, plus it is much cheaper and you don't have to pay extra transport.

8/10 Good

Earl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breath taking view of the see
Great view of the sea, good food and good wifi.

4/10 Poor

Ove, Sweden

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Few other positiv things but beautiful view
No mirrors in the room. Clothe hangers but nothing to hang them on. Terrible noisy air conditioning. They charge extra for the milk for coffee at the breakfast. We booked a tour at the hotel who should start at 7 AM next day. They said that the Breakfast opens 6 a clock. On the morning they say "no no it opens 6.30". At the end be received a poor breakfast 7.05.

4/10 Poor

DON, AUSTRALIA

Disliked: Cleanliness, property conditions & facilities, room comfort
Still Building
internal traffic noise, no window screens, sub standard bathroom, few amenities, no towels available for guests to use for whale shark diving tour.

10/10 Excellent

Macy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Paradise
We spent an amazing two nights at this hotel. It is located about 10 minutes from the Whale Shark snorkeling and diving. The hotel has it's own restaurant with delicious food and reasonably priced drinks. They will help you plan tours right at reception. While we were there they were working on renovations that will be finished soon and it will look even more amazing! The staff will treat you like family and help you with anything you need. I loved this hotel!

6/10 Okay

rose , pasig city

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beach front
The hotel is beach front. They have a small swimming pool near their restaurant but the vacuum isn't working. The lobby has a good ambience, as well as the restaurant. Our room is located at 4th floor and we were so tired going up and down to the ground floor. There was no elevator.

10/10 Excellent

CHUN-LUNG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店就在海邊
飯店就在海邊，要玩水只要走下樓梯即可。這次剛好住海景房，打開落地窗一片海景，超級棒！ 房間稍微簡陋，洗澡沒有熱水，要有心理準備！
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
部屋からの景色は素敵でした
Family sea view roomに滞在しました。部屋によって設備がバラバラです。便座無し・水シャワーの部屋、ベランダの鍵が壊れていて出入りできてしまう・水シャワーの部屋、冷蔵庫無しの部屋。さあどれにしましょう。お安いので完璧は求めませんが、初日にオーバーブッキングで予約した部屋とは違う部屋に案内された事は残念でした。 ホテルのレストランは安く、周りのレストランと比べても味は悪くありませんでした。毎晩営業していないようなので、利用する場合は事前に予約した方が無難です。 スタッフは基本親切でした。 エレベーターとドライヤーはありません。 ランドリーは1kg100ペソでした。 ジンベイザメの為に前泊利用、寝るだけの利用ならありだと思います。
Stayed 3 nights in Dec 2019

2/10 Terrible

Bpost bpaid

Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019

10/10 Excellent

偉聖

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Washy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Few minutes walk to the heart of Oslob
Hotel Sebastian is located at the sea, and you can jump into the sea from the hotel backyard !!
Stayed 2 nights in Jul 2017

8/10 Good

Pojanus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
basic
very basic accommondation

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Sofiya

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Отель средненький,но тут сложно найти что-то лучше
Отель среднего качества, как и все отели в округе. Комфорт минимальный,персонал отзывчивый. Бассейн никакой, лучше не залезать, но вид на море шикарный. На завтрак ели блинчики, очень понравились. Брали в аренду байк за 500 пессо, хотя просил 700, все равно дорого. Доехали до водопадов, понравилось почти так же как и плавание с акулами, обязателен к посещению. Ездили утром к акулам, минут 10 на байке, но у отеля есть свой трансфер в 6 утра. Акулы это безопасно и море положительных эмоций, обязательно нужно нырять с маской. Еще понравилась прогулка около отеля, интересно было посмотреть как живут местные, позабавили петухи почти у каждого домика привязанные веревкой. Городок-деревушка. Церковь симпатичная. Отсутствие нормальной цивилизации утомляет быстро, больше суток делать нечего. Рядом с церковью, если идти левее к кладбищу(лицом к морю) лодочники организовывают переправу на лодки до Бохоля, обычно просят 1000 с человека, нам сделали за 800, хотя с Бохоля поездка до акул туда обратно стоит всего 700 пессо.

2/10 Terrible

YUSHENG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
爛透了，停水使我們無法上廁所洗澡，也不處理事情，一直在拖延逃避。
就只有爛可以形容，停水不能洗澡上廁所，卻完全不想面對問題，每個店員都在逃避問題，一家旅店沒水，卻一付事不關己的樣子。 圖上的游泳池騙人，也沒放水。出了一堆問題，又空房卻不給人換房，也不給人退訂。 一個在海邊的飯店，供水給人沖乾淨是最重要的，但卻連身上的沙都無法沖乾淨。 服務人員全部不想解決事情，爛透了 住了上百間旅店，沒遇過如此差勁的 爛爛爛爛爛

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Wei Chih, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel you can't miss
The hotel is right located in the town where you can easily reach store or market to buy necessities, fruit. And the historic stone church is just 5 mins away by walk. Hotel has attached a restaurant in a very nice decorated environment. There is a small pool there to cool you down and follow the step down to the beach swimming in the open sea. The room I stayed was kind of small and basic but the staff are friendly and can help with tour arrangements. It made my stay really enjoyable.