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"Comfortable hotel in a stunning location The outdoor onsen was very nice "

"Great for quick stop near the highway"

"ＪＲ飯田駅やコンビニが近くにあり、ホテル内にスパがあるのは嬉しい。"

"We enjoyed our stay at susuranso, The staff were so helpfull , even organised tickets for komagatake ropeway for us. The hotel is very clean and has great views of the surrounding mountains."

"The room is clean and comfortable "

"Renovated hotel, very nice, good value "

"Amazing hospitality. Food was incredible, and the onsens were awesome. "

" Excellent."

"Really nice and clean hotel. Staff was very friendly. "

"Toilet is too small. My pee is out of target."

"It is too overpriced, very old and cleaning room is lazy! Two day night stays for 350000 yen with no breakfast? However, it is Dec 27 and 28 ! I expected better! "

"Everything was extraordinary. "

"Location of its facility is surrounded by magnificent and beautiful mountains with lots of green, atmosphere is totally different from big city Tokyo. The owner of pension is quite friendly, and capable to treat guest with "omotenashi" from his long experience. "

"ドミトリーで予約しましたが客が少なかったこともあって個室にしていただきました。スタッフ(オーナー？)の対応はとても良かったです。宿は周辺にコンビニ等はないのでちょっと不便を感じました。部屋にはTVがなかったのですがフリーWIFIがあったのでネットで見ることができたのは良かった。お風呂は近くの道の駅で利用できます、これがなかなか良かった。食堂は近くにありますが、車があれば(私は自転車でした)少し遠出をしたほうがいいですね。"

"Beautiful vista, food was great (strongly recommend doing a dinner reservation AND a breakfast reservation) owner was extremely kind and generous. He spoke better English than I spoke Japanese, which made it extremely easy to meet in the middle. 10/10 experience."

"The property is located in a remote area in Yamanashi Prefecture, perfect for a relaxing stay. The vegetarian menu offered was delicious! Staff there super friendly and helpful!"