Breakfast, lunch and dinner served

Reviews of New Osaka Hotel

3.5 out of 5
New Osaka Hotel
5-14-10 Nishinakajima, Yodogawa-ku, Osaka, Osaka-fu

Reviews

7.6

Good

Rating 10 - Excellent. 139 out of 629 reviews" "
Rating 8 - Good. 275 out of 629 reviews" "
Rating 6 - Okay. 146 out of 629 reviews" "
Rating 4 - Poor. 54 out of 629 reviews" "
Rating 2 - Terrible. 15 out of 629 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kennedy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay the night if youre jumping from city to city. I have travelled from west of Japan, and heading to the east and northern Japan. This hotel was a great place to stop over and refresh. Its near the shin osaka station. Has lots of dining options. Got a good nights sleep and continued on my journey.
Stayed 1 night in Jan 2024

8/10 Good

Chong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Money
Location was good. Walking distance to JR and Subway. Very convenient. Value for money rooms. Highly recommended accommodation.
Stayed 3 nights in Sep 2023

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are a bit small and the beds are a bit firm but you can't beat the location! It's a 5 minute walk from the Shin-Osaka train station with quick access to the entire array of Osaka's trains subways and buses.
Stayed 2 nights in Aug 2023

10/10 Excellent

lisa, Campbell River

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is about a 3 minute walk from the station. Room has a safe. The only thing that was t as good as the other hotels was that it was extremely small. So small we couldn’t open our suitcases anywhere - and we only had carry on bags. It was really noisy as it’s right by the tracks. Breakfast was good. Air conditioner didn’t really work well. The room was extremely hot. The station was awesome and full of unique foods. This is the second time I’ve stayed here. We thought the room would be bigger this time. It wasn’t. Unfortunately this is the reason I wouldn’t be able to stay again. If I bring any bigger luggage, I can’t even open it.
Stayed 2 nights in May 2023

2/10 Terrible

Miria

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
禁煙ルームにも関わらず異常なタバコの匂い 客層も??? 隣の部屋の男女のはしゃぎ声が深夜まで続き疲れ果てた。 ビジネスで利用する際は、もっとランクを上げたホテルにすればよかったと後悔した
Stayed 1 night in Aug 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
It was nice and I would come back again
Stayed 3 nights in Jan 2020

10/10 Excellent

ryota

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Vernon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

6/10 Okay

Takashi

Liked: Cleanliness, staff & service
Disliked: Room comfort
Close but no cigar
Let’s start with the good. UNBELIEVABLY convenient to Shin-Osaka station. You can get to the Morimachi line in a couple of minutes. It’s literally steps outside the door. The Shinkansen and JR lines are a little further but still very, very close. The hotel itself is a little old and shabby. The lobby is nice but my room felt quite old. The bed was a coil spring and I could feel the springs under me. I wouldn’t want to sleep on that for a long stretch. The escalator is an issue though. The lobby is on the second floor. From either entrance there is one escalator. They reverse the direction depending on the trend in traffic revolving around check in and check out time. If you catch it wrong you’re stair carrying your luggage up or down a pretty sizeable set of stairs. If you’re mobility impaired you also probably don’t want to stay here as there’s no elevator to street level.
Stayed 5 nights in Dec 2019

8/10 Good

Chompoopim

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Good. Convenient locations. Can take Hanuka line direct to airport . 5 mins to train stations. 7-11 n family mart nearby. So near to shin Osaka station. Lots of eateries, shops
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Dec 2019

4/10 Poor

Mingdian

Liked: Cleanliness, property conditions & facilities, room comfort
the wifi was too bad
Stayed 2 nights in Dec 2019

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tips
A lil tricky to get to Osaka Station but it really is only a 3 minute walk! Very large room for a Japanese Hotel.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, superb value for money, and fantastic location 2 minutes from Shin Osaka Station. A really great room, compact but not tiny, with helpful staff and a great location. 1 minute to a corner store, and 2 minutes to the station. Highly recommended.
Stayed 3 nights in Nov 2019

6/10 Okay

Helen

Liked: Cleanliness, staff & service
A bit old
The hotel is 40 years old and even though it’s looked after, they could put a few modern conveniences in place. Lift or elevator so you don’t have to carry your bags down stairs and USB ports in the rooms. They didn’t even have adapters at reception. t is convenient to shin Osaka station
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great Location - New Osaka Hotel at Shin-Osaka
This was the second time we stayed at New Osaka Hotel - Shin-Osaka within a week. The location is great, minutes walking form Shin-Osaka JR Station, makes train travel very easy. The hotel is under renovation; the room we stayed earlier (on 4th floor) was in better condition than this time (on 6th floor). The bathroom needs be updated/repaired.
Stayed 2 nights in Nov 2019

8/10 Good

sook kean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location
Great location! 2 minutes walk to Shin-Osaka Station. Hotel under renovation here n there. The room we stay is clean.
Stayed 2 nights in Nov 2019

2/10 Terrible

Weywey, Dallas, Texas

Travelled with group
Disliked: Amenities, property conditions & facilities
The room is not worth for your money. It is small, outdated and hot. Bed is so hard and only 1 mattress.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice hotel with clean and comfortable rooms.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very hard beds, most hard beds I've slept on at any hotel. Along with the usual small pillow provided by Japanese hotels.
Stayed 4 nights in Nov 2019

10/10 Excellent

Tetsuro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great being near the Shin-Osaka station.
Stayed 1 night in Nov 2019

8/10 Good

Rasmi, Bkk

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Near shin-osaka station , Good location for back to airport
Stayed 2 nights in Nov 2019

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location to Shin Osaka station, 7 eleven close by so superb.
Stayed 4 nights in Nov 2019

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at New Osaka Hotel for one night-3 family members-so as to be close to the Shinkansen station for our trip the next day. The hotel served us for what we needed with the following exception: my mother is in a wheelchair and we had to use a company/work elevator to access check-in and to later exit/enter the hotel. This was not a problem after we found out this was the only way we could access the lobby then transfer to the regular elevator in the main lobby. Room for three was great and as well as the customer service by the front desk.
Stayed 1 night in Oct 2019

4/10 Poor

JENNIFER

Disliked: Cleanliness
Room very dusty
Room is so dusty, we became housekeeping and clean it. The next day the dust came back, wondering the standard of the way they clean the room!!
Stayed 4 nights in Oct 2019

10/10 Excellent

Sachikoc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were kept clean daily. The staff was helpful when I had questions for them, but they didn’t all speak English well so it was a bit hard to communicate at times.
Stayed 8 nights in Oct 2019

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappoiimnting
Inexpensive compared to other option and conveniently located very close to Shin Osaka station. Old building that smelled like Febreeze to cover up smoke and other doors. Stains on the walls and hair in the tub...If there are no other options and you’re on a very tight budget, maybe.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a good location a couple minutes walk away from Shin-Osaka Station. Room shows it's age a bit, but was clean. Staff were polite and accommodating.
Stayed 3 nights in Oct 2019

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness
I liked the proximity to the station but found it a little difficult to navigate to the first time
Stayed 1 night in Oct 2019

6/10 Okay

Mark

Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was decent. The bathroom was quite small. There was a lot of noise from the trains outside so bring ear plugs.
Stayed 2 nights in Oct 2019

6/10 Okay

Maria

Disliked: Cleanliness
Was just good.
Stayed 8 nights in Sep 2019

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near the train station, room is good too
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Perfect location right next to Shin-Osaka station on the JR line. Room was comfortable and great value for money.
Stayed 3 nights in Sep 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tay in Osaka
Nice hotel. I booked one of the budget size rooms. Clean and a good sized bathroom. No real place to put your luggage. Very very convenient location. Only a few yards from exit 7 of the Midosuji line which gives easy access to Umeda and Dotonburi. Short walk to Shin Osaka. Convenience stores and restaurants close by. Pleasant Hotel, simple check in, friendly staff and good value for what I paid.
Stayed 6 nights in Sep 2019

8/10 Good

Wai Shun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and good location by Shin-Osaka JR station
We planned to stay with New Osaka Hotel because it is close to Shin-Osaka JR station (about 5 mins walk). The check in process was smooth and our room was quite spacious compared to other hotels we had stayed before in Japan. We had a queen size bed and got very good space to store our 3 pieces of luggage. Overall we were very impressive with the cleanness of our room and the location of the hotel. We would definitely recommend the hotel especially if you plan to travel with Shinkansen for your stay in Japan.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent if you plan to travel throughout Japan: very close to Shin-Osaka Railway station to both Shinkanzen (bullet trains) and to JR trains. Also you may use Red line of their Subway sustem: There are some food markets in the proximity, and very safe
Stayed 9 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 4 nights in Aug 2019