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Reviews of Namba Guesthouse HIVE - Hostel

1 out of 5
Namba Guesthouse HIVE - Hostel
Nipponbashi 5-12-3, Naniwa-ku, Connected to Station, Osaka, Osaka-fu

Reviews

8.6

Excellent

Rating 10 - Excellent. 123 out of 278 reviews" "
Rating 8 - Good. 113 out of 278 reviews" "
Rating 6 - Okay. 32 out of 278 reviews" "
Rating 4 - Poor. 7 out of 278 reviews" "
Rating 2 - Terrible. 3 out of 278 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in a semi private room, and it was honestly brilliant. More hostels should do that, cause it was so nice to be able to have your own space, but not have to buy a single room. The other facilities were nice and clean. I also loved that I was invited to join on a night out when I checked in.
Stayed 2 nights in Mar 2024

10/10 Excellent

Nader

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay hope come again
Stayed 5 nights in Jan 2024

10/10 Excellent

Nader

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another excellent stay in Japan
It was very pleasant thank you to the caring staff and good cooperation with Hotels.com
Stayed 2 nights in Jan 2024

10/10 Excellent

Nader

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020
Response from QOO HOSTEL OSAKA on 31 Jan 2020
Thank you for your review! Hope to see you soon!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay at Qoo, the hostel is situated right above an exit of the train station making it extremely convenient. The hostel is located in a central area, less than 10 minutes away from Dotombori and many malls. The hostel is clean and the bathrooms on each floor are in great condition. Stayed in a twin semi private room and it was clean and there was enough space to put our luggage. There is a hook with coat hangers which is good. The hostel provides hairdryers and straighteners which are really useful!
Stayed 3 nights in Nov 2019
Response from QOO HOSTEL OSAKA on 10 Dec 2019
Thank you staying our hostel and your comment. our hostel is located near central area and Ebisu station. Its easy to go Nara, Kyoto, Kobe. We hope to see you again. have a great trip.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019
Response from QOO HOSTEL OSKA on 18 Oct 2019
Thank you for your reveiw. We hope to like us^^ We look forward to seeing you again!

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from QOO HOSTEL OSAKA on 10 Sept 2019
Thank you very much for the feedback. It was our pleasure to host you.

8/10 Good

Kanisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the fact that the hotel was right at the train station. Super convenient to move around. Also kirinji ramen was right across the road. Super easy to find good food. Would’ve liked it if the water pressure in the shower was stronger though. Overall, amazing place to stay at. Friendly and helpful staff!
Stayed 5 nights in Aug 2019
Response from QOO HOSTEL OSAKA on 5 Sept 2019
Thank you very much for staying with us. We are pleased to hear that enjoyed your stay! And Kirinji is my favorite too. Nihonbashi has a lot of good ramen and other foods to offer as you pointed out. We are looking forward to seeing you again and giving some recommendation.

10/10 Excellent

TSUNGHSIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from QOO HOSTEL OSKA on 19 Aug 2019
Thank you for your feedback. We hope to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very close to public transport, cheap eats and one metro stop from Dontobori! Beds were comfortable, lockers huge and bathrooms were nice and clean.
Stayed 5 nights in Jul 2019
Response from QOO HOSTEL OSKA on 16 July 2019
Thank you for the good reveiw. We are very happy to hear that!! but we will try to make it. We hope to see you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff had excellent English and were very accommodating to their guests. Free breakfast and amenities included too!
Stayed 3 nights in Jun 2019
Response from Qoo Hostel Osaka on 1 July 2019
Thank you for your amazing review! We are very glad you enjoyed your stay with us! Please come by anytime when you are near Osaka!

6/10 Okay

Esperanza

Liked: Cleanliness, staff & service, property conditions & facilities
It was your standard hostel. Somewhat loud, small and a bit inconvenient. I stayed in a all women’s dorm. The lights are all connected therefore you cannot shut the lights off in your space until lights out. Which meant that when women would come in after lights out, they would turn them on to see. Therefore the lights went on in our personal space.
Stayed 4 nights in Jun 2019
Response from RYOTA on 19 June 2019
Thank you for your comments. We apologize for the problems you encountered during your last stay. We will try to get better!!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Sweet people! Very clean! Good for one or two people!
Stayed 3 nights in May 2019
Response from QOO HOSTEL OSAKA on 28 May 2019
Thank you for your amazing review! We are glad you enjoyed your stay with us! We are very lucky to have guests like you! Summer in Osaka is great! Hope to see you soon!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close keihan line,kintetsu line and big market.it is little bit distanse main sight seeing.however satisfied clean the room.
Stayed 1 night in May 2019
Response from QOO HOSTEL OSAKA on 28 May 2019
Thank you for your review. We are glad you enjoyed your stay with us. Hope to see you soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place near popular place. Can walk around for travel
Stayed 5 nights in May 2019
Response from QOO HOSTEL OSAKA on 28 May 2019
Thank you for your amazing review! We are glad you enjoyed your stay with us! We are very lucky to have guests like you! Summer in Osaka is great! Hope to see you soon!

6/10 Okay

Pamela

Travelled with group
It’s near streets with a lot of merch, so decent location if you’re into anime & manga. Otherwise, I’d recommend staying elsewhere closer to a subway station. On another note, I didn’t think much of the comments on the smell of the place, but woooooweeee it absolutely smells like feet! This was the only hostel that didn’t require us to leave our shoes at the door and wow does it make a difference.
Stayed 2 nights in Apr 2019
Response from QOOHOSTELOSAKA on 18 May 2019
We would like to thank you for your swift reply and are deeply obliged to you for your kind compliments. We eagerly await your kind return in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from QOO HOSTEL OSAKA on 9 May 2019
Thank you for your review! We are very glad you enjoyed your stay with us! We appreciate your kind compliments! Summer in Osaka is great! See you soon!

8/10 Good

Chanana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
เป็นhostel ที่สะอาด บริการดี เน็ตแรง ที่สำคัญสะดวกมาก เพราะอยู่บนสถานีรถไฟใต้ดินเลย ขึ้นลิฟต์จากสถานีมาก็ถึงโรงแรมเลย
Stayed 2 nights in Apr 2019
Response from QOOHOSTELOSAKA on 18 May 2019
Thank you for good words! Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable! The best part of this place is that it is literally connected to a subway station for easy travelling!
Stayed 5 nights in Apr 2019
Response from QOO HOSTEL OSAKA on 9 May 2019
Thank you for your review! We are very glad you enjoyed your stay with us! We appreciate your kind compliments! Summer in Osaka is great! See you soon!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and clean!
I stayed in the female dorm for 2 nights and this place was perfect. I loved the curtains for privacy. The washroom included sinks and doubled as a vanity area for makeup and hair. They have hair dryers too. There were several toilets so it was never a wait for restroom. Quiet dorm and not very social. It was above a subway line which is great but sometimes you have to walk 10 minutes or so to a other station for the line you need. About 20 minutes walk to some of the main areas. Overall great quality for the price and would stay again!
Stayed 2 nights in Apr 2019
Response from QOO HOSTEL OSKA on 21 Apr 2019
Thank you for staying with us. There are hair drers in the lavatory and you can use them anytime. Also you can use hair irons if you want. It takes less than 15 min by foot to get to JR Shinimamiya station. There are 100 yen DAISO and Don Quijote around here so you can enjoy shopping as well. Hope we can see you again sometime soon. Thank you.

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2019
Response from Qoo Hostel Osaka on 10 Apr 2019
Thank you for your rating. Even slightly, we hope that you stay will be comfortable. Please contact us if you need anything :)

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything except for the washing machine and drier. It didnt seem to work properly as my clothes would not dry. Actually, I believe that their washer and drier was strictly for their linen. They charged 500 yen for something that didnt seem to work. I didn't get mad because it was a problem with the appliance, and not the hostel.
Stayed 2 nights in Mar 2019
Response from QOO HOSTEL OSAKA on 8 Apr 2019
Thank you for your great review. We are very glad you enjoyed your stay with us. On the other hand we deeply apologize the inconvience you've experienced with the washing machine. We will consider a way to tackle this situation. Summer in Osaka is great! Please come back anytime! See you soon!

10/10 Excellent

joann, NYC

Liked: Cleanliness, staff & service, property conditions & facilities
easy access priced right close to city center close to the tourist attractions places nice staff who speak English well 24 hours kitchen allowance
Stayed 2 nights in Mar 2019
Response from 松田 on 14 Mar 2019
Thank you very much for staying with us. There are lots of great local restaurants around here, we highly recommende you to go to those places next time. The cherry blossom season is just around the corner. We will be glad to welcome you again here when you have another chance to visit Osaka. We look forward to seeing you later again!

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Convenience as the entry can be accessed within the Ebisucho train station
Stayed 4 nights in Feb 2019
Response from QOO Hostel osaka on 27 Feb 2019
THank you for the review. We are happy you like our hostel^^ We are looking forward to seeing you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy staying there, staff very friendly and helpful. Left my phone in the taxi the first night i stayed there, luckily the staff in duty help me to contact the taxi driver and managed to get my phone back. definitely will come back if i were to come to osaka again. hotel very easy to access, above ebisucho station and have many places to eat downstair and opposite the hotel. very clean also.
Stayed 4 nights in Jan 2019
Response from Qoo hostel osaks on 3 Feb 2019
Thank you for the review. We are happy that you were able to enjoy your stay at our hostel and also we were able to help you. We look forward to seeing you again. Please be careful to leave your phone anywhere^^haha

10/10 Excellent

Markos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful front desk is the best at help w transport
Breakfast was toast with tea or coffee, at least enough to fill you before you go out to find great food as always almost anywhere in Osaka. Front desk very knowledgeable about transport to Kyoto from the hostel. Towels and toothbrush/toothpaste not provided but otherwise nice shampoo and conditioner as well as bath shower gel, although 2 toilets could be crowded in the morning with 16 guests if fully booked.
Stayed 1 night in Jan 2019
Response from Qoo hostel osaka on 3 Feb 2019
Thank you for your good feedback. We are so happy to hear that. Also we think that 2 toilets are crowded with our guests. It is not comfortable , so we will try to make it better. We hope to see you again then,

8/10 Good

Nicole Le

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Privacy and space in the train station
Couldn’t get a better location IN the train station! Brand new and very clean. Loved the huge lockers that fit ALL of luggage. Breakfast is just a piece of toast and instant coffee. So just don’t count on that. Staff was incredible and a couple spoke excellent English! I would stay here for the lockers again in a heartbeat!
Stayed 1 night in Jan 2019
Response from Qoo Hostel Osaka on 28 Jan 2019
Thank you for your great review! We are very glad you enjoyed your stay with us. Please come by anytime when you are near Osaka! See you soon Nicole!

8/10 Good

Rhianwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, well maintained hostel with good facilities
Good hostel. Has everything you need. The area isn't the nicest but it's close to a lot of stuff and you can take the lift straight down to the subway which is handy!
Stayed 7 nights in Jan 2019
Response from Qoo Hostel Osaka on 28 Jan 2019
Thank you for your great review! We strongly appreciate your response. Definitely come back when you are near Osaka! See you soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay for Big Groups
Great value stay for groups. A little bit far from the Namba center
Stayed 4 nights in Jan 2019
Response from QOO HOSTEL OSAKA on 20 Jan 2019
Thank you for staying with us and we appreciate your great review. We are glad you enjoyed your stay with us. Please come by anytime when you are near Osaka! See you soon!

10/10 Excellent

Plam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location. Use same elevator as Ebisucho subway station. All staffs are friendly and welcomed. Nice and clean room. Public area is good, you can get free drinks all day.
Stayed 6 nights in Jan 2019
Response from QOO HOSTEL OSAKA on 11 Jan 2019
Dear Plam, Thank you for your great review and glad you enjoyed your stay with us. It means the world to us. Please come by when you are in Osaka next time! See you soon!

8/10 Good

R.Bautista, Bakersfield, CA, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience! The friendly multilingual staff answered all our questions and made check-in and check-out easy. The location was accessible with the subway station just a few floors below (you can take the hotel elevator straight there) and should you need anything in the middle of the night, there are plenty of 24-hour convenience stores just walking distance away. Your experience with the shared spaces will depend on those sharing them with you, but for us, everyone was courteous and respected the specified quiet times. The beds provided sufficient privacy with the curtains and each bed has a corresponding storage locker that had more than enough space for my luggage. I highly recommend this place and would stay here again if I had the opportunity.
Stayed 1 night in Dec 2018
Response from QOO HOSTEL OSAKA on 28 Dec 2018
Thank you for your great review! We are very glad you enjoyed your stay with us. We hope to see you soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hostel with good location (direct access to Ebisucho subway station) and option for semi private beds (nest). Great combination!
Stayed 3 nights in Nov 2018
Response from QOO HOSTEL on 29 Nov 2018
Thank you for your great review! We really appreciate this! We are very glad you enjoyed your stay with us! Please come back anytime when you are near Osaka! Thank you!

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
It was really close to the city center and the station. Had big locker to store big luggage’s for each guest. Even though I stayed for long, (more than 3 nights ) the accommodation did not provide new bed sheets and pillowcase for change. Late check in for 5$....... The night staff was not nice, they just came to the room and turned the lights off without saying anything. Same for the morning to turn the lights on. =/
Stayed 6 nights in Nov 2018
Response from yuka on 21 Nov 2018
Sorry for the inconvenience. Your advice helps us improve our service. Thank you very much.

8/10 Good

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really bang for the buck! Recommend!
Great stay! We stayed in the mixed dorms and had a semi-private ish section separated by a curtain. The facilities were clean and the beds were comfortable. They offered free continental breakfast (toast, coffee, tea) and you can also use their kitchen to cook, and they helped me to print some stuff. Generally everyone was so hospitable and helpful! The location was pretty central and being connected to a subway station was so convenient. My only complaint was that there was a smelly feet smell throughout the hostel for some reason. Even more in the dorms. Had a great stay overall! Would definitely recommend for budget travelers!
Stayed 3 nights in Nov 2018
Response from Ryota on 18 Nov 2018
Thank you for the good review! We are looking forward to seeing you again!

10/10 Excellent

veere, netherlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the staff here is amazing. so friendly and helpful. especially Ryota and Hikaru! this place is really fun to make friends at and a good location for shopping/going out.
Stayed 6 nights in Nov 2018
Response from Qoo Hostel on 15 Nov 2018
Thank you for staying with us and we are very glad to hear that!! We will tell Ryota and Hikaru about this. They must be happy! We hope to see you again^^ Thank you,

8/10 Good

Rebecca, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable stay.
Location isn't too far from dotonburi, maybe a 10 minute walk. There are convenient stores near by, as well as a few food options. Hostel and bathrooms were kept clean and tidy. Beds had a curtain, night light and power plug. You are also issued a large locker with a key to keep all your stuff in. There are laundry facilities available for an additional charge, and simple breakfast of toast and coffee available. This hostel, and all the others we stayed at in Japan were really good. We liked that it was quiet and comfortable, and not full of rowdy drunk backpackers.
Stayed 2 nights in Nov 2018
Response from Qoo Hostel on 13 Nov 2018
Thank you for staying with us! We are very glad to read your review. Hope we will see you again.

10/10 Excellent

P.V., Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, easy for traveling. Nice and friendly staffs, fluent in speaking English.
Stayed 2 nights in Oct 2018
Response from Qoo Hostel Osaka on 10 Nov 2018
Thank you for staying with us. We're glad to hear that. Hope you had great time in Osaka. We're looking forward to see you again!

8/10 Good

PS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
Convenient location, elevator exit (level B1) from Ebisucho subway station leads directly to hostel reception (level 3). Also within walking distance from Namba Station (terminal station on Nankai Main Line from KIX). Clean facilities throughout common areas (lounge, kitchen, toilets, showers, vanity areas). Daily fresh bread with various spreads, coffee, tea served for complimentary breakfast. Good wifi.
Stayed 3 nights in Oct 2018
Response from QOO HOSTEL on 5 Nov 2018
Thank you for your great review! We are very glad you enjoyed your stay with us! Please come by anytime when you are near Osaka! See you soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very convenient hostel with lots of friendly and helpful staffs.
Stayed 6 nights in Oct 2018
Response from Qoo Hotel on 26 Oct 2018
Thank you for staying with us! We throw parties with our staff few times a month so please join us! Hope we will see you again.

8/10 Good

Tosh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it’s good
Stayed 3 nights in Oct 2018
Response from Qoo Hotel on 10 Oct 2018
Thank you for staying with us! We're looking forward to meet you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The staff were very nice and friendly. It is on top of the subway and the elevator is share with the public so you might need to wait a little. As a single female traveler I felt safe because you'll need a card key to enter the floor. 7-11, 100 yen lawson, other convenience store and supermarket are within walking distance and I felt safe walking alone at night even there is a few adult book in the area. I was on the 7th floor and there is only 3 shower room and 3 WC for the whole floor. There were only 4 girls occupied on the floor on that day and plenty of empty bed; however, the staff still assign a girl next to me and SHE was Very noise. The hostel provided big locker but the girl next to me put a paper bag on her bed and I can heard loud and clear when she kicking it in middle of the night.
Stayed 1 night in Sep 2018
Response from Qoo Hotel on 6 Oct 2018
Thank you for staying with us! And we're so sorry that your uncomfortable night. We will improve our service through your review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location right above Metro, 10mins from Spa world and nearby tourist spot
Stayed 1 night in Aug 2018
Response from Qoo Hotel on 23 Aug 2018
Thank you for staying our hotel^^ We are glad you like here. We hope to see you again.

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good capsule- like hostel.
Clean. Good WiFi. Good air conditioner (when I visited Osaka, it was 107F- the hostel isn’t freezing cold, but it was a very reasonable temperature, which was much appreciated when there was a heat wave outside. Very generous sized lockers for your stuff (2 feet x 3 feet x 6 feet). Convenient location- at exit 1B from Ebisucho, take the elevator up to reception on the 3rd floor - you literally don’t have to go outside. Breakfast (toast, coffee, tea) is served from 8:30-10. I left before breakfast, so I can’t rate the breakfast, but there’s a drop box for your key, so you can check out and leave whenever you want.
Stayed 1 night in Jul 2018
Response from Qoo Hotel on 9 Aug 2018
Thank you very much for the review. We are happy to hear that! We look forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Akio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Keiko

Disliked: Cleanliness, amenities, property conditions & facilities
チェックイン時に施設の説明が足りない。 ｼｬﾜｰﾙｰﾑ利用時間7：00から24：00　タイミングをのがしました。 ゲストハウスに慣れていなくて、利用しずらかった。
Stayed 1 night in Jan 2024

10/10 Excellent

Akio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

WAI YU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tidy👍 Easy to go to the Railway station 👍
Stayed 2 nights in Nov 2023

6/10 Okay

natsuru

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2023