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Reviews of Hotel Pivot

2.5 out of 5
Hotel Pivot
1-1-12 Taishi, Nishinari-ku, Osaka, Osaka

Reviews

8.6

Excellent

Rating 10 - Excellent. 48 out of 117 reviews" "
Rating 8 - Good. 51 out of 117 reviews" "
Rating 6 - Okay. 15 out of 117 reviews" "
Rating 4 - Poor. 2 out of 117 reviews" "
Rating 2 - Terrible. 1 out of 117 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kin Yuen Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's my second stay here. Both times the service and quality are consistent. Staffs are attentive and polite and the ones that served me spoke reasonable English. Considering it's a budget Inn, the size is actually better than APA at the same price range. Area is instead in the more relatively sketchy area in Japan. But compared to certain cities in North America that I have been to which are a lot worse in comparison, I was not worried at all staying at Hotel Pivot.
Stayed 3 nights in May 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inexpensive as it is away from the Namba area (city centre), but the Shinsekai shopping arcade is only a 5-minute walk. Of course, other areas of Osaka can be reached by subway, and a station is present almost just at the front door. The hotel is also not far from the Shin-mamiya station on the Nankai line to get from/to Kansai Airport. I lugged two bags (on wheels) from/to that station without difficulty. Facilities in the hotel commons are minimal but quite alright for a tourist that will be exploring outside anyway. You can rent a bike too from the hotel but I had not done so during my visit. The time window in which you can request your room be cleaned is rather restrictive: only certain days of the week and before 9 am. There are kettles, irons available but you have to ask; they are not in the room. The hallways on the guest floor are winding and narrow, but the single-person room I had was spacey: the size of a normal bedroom, unlike the small single-person room at APA Hotel I got at Tenma some years ago. Air conditioning, refrigerator, and bathroom/shower were in perfect order for me. There were ample electrical sockets with USB as well. No issues with wifi. Staff was friendly and courteous. I understand Japanese so communication was not a problem for me, but I suppose you might encounter difficulty if you tried to ask for something complicated (like directions) in English.
Stayed 7 nights in Apr 2024

10/10 Excellent

Sufiyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great, friendly staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to Shinsekai, great location. Train station within 1-2 min walking distance. 35min walk from dotonburi. Staff were super friendly, room was very clean and had everything I needed. Great stay 10/10 no kitchen facilities in room but didn’t matter as they’ve got a kitchen area near the lobby which is free to use. Free coffee available from 5am - 11pm which was a lifesaver!
Stayed 2 nights in Apr 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really close to the Dobutsuen-mae Osaka Metro subway station, the Shin-Imamiya JR train station, and the Shin-Imamiya-Ekimae Hankai tram station for transportation. I also like how it's close to the Shinsekai district on the other side of the train tracks. The overall vibe of the hotel was calm and laid back. The staff was very courteous. There's only one elevator, but it wasn't too busy when I used it. My room had enough space for my large luggage. I appreciated that. While I was there, the hot water cuts in and out while I used it in the shower. Other than that, my stay was enjoyable
Stayed 4 nights in Nov 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Caleb

Liked: Cleanliness, staff & service
Overall the hotel was nice, very good if you’re traveling alone (from my experience) common amenities are offered and the staff is very friendly. The area around the hotel is not the best, not very safe either, especially at night. But other than that I would stay here again.
Stayed 3 nights in Jun 2023

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Victoria

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service
Hotel was in a bad area. Upon checking in, the staff made me write down my residence card number despite this not being required by any prefectural or regional law, it was only done because I am not Japanese despite the fact that I live here. Room smelled terrible the entire stay, like sulphuric eggs. The TV had no bluetooth or pay per view options, so relaxing in the hotel room ended up being very boring. It’s a pity, because the room itself looked nice, but I will not be patronizing this hotel again.
Stayed 2 nights in Dec 2022

8/10 Good

Cheuk Pan

Liked: Cleanliness, staff & service, property conditions & facilities
It is next to a train line so if you are a light sleeper, beware.
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
This hotel provides many facilities for free such as toothbrush toothpaste lotion serum etc., you can just walk in with your clothes that all!
Stayed 6 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is very close to the subway, JR and Nankai railway.
Stayed 1 night in Dec 2018

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place, staff friendly , close to namba and 20 minutes to all Osaka main places
Stayed 2 nights in Dec 2018

10/10 Excellent

haru, hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice, clean, convenience, affordable, good location.
Stayed 6 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient place to stay with good facilities, short walk to train station and close to convenience stores. Only disadvantage is that showers are only on one floor, but for the price this was a minor inconvenience.
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Near the station
Does what it says on the ti and ok for location and few nights stay as near the station.
Stayed 1 night in Jul 2018

10/10 Excellent

Elie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice staff that puts in a good mood
Very nice people, comfortable room. An explanation in English on how to use the airconditioner would be appreciated
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff were kind and helpful.
Stayed 3 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

nn, Canada

Liked: Cleanliness, staff & service, room comfort
This was a nice budget hotel/high-end hostel! I booked a single room on the female only floor and was not disappointed, met all my expectations! The staff were friendly, easy to speak with, and I felt safe inside and walking around outside at night! This is also only within a 5 min walk from the shin-osaka JR station, and a nearby subway station, I would definitely recommend
Stayed 7 nights in Mar 2018

10/10 Excellent

Mayu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

MAKOTO

Stayed 1 night in Nov 2023

6/10 Okay

XIONGXIE

Stayed 1 night in Oct 2023

6/10 Okay

Mao

Liked: Cleanliness
Stayed 1 night in Jul 2023

6/10 Okay

CHUN WAI

Stayed 3 nights in Jun 2023

8/10 Good

Keiko

Liked: Cleanliness, staff & service, property conditions & facilities
近くにスパワールドや飲食店街があり立地がいいです。駅近なので電車の音が遅くまで響きますが気にしない方は丁度良い値段で宿泊できます。
Stayed 1 night in May 2023

8/10 Good

Foon Ping

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 8 nights in Mar 2023

6/10 Okay

??

Stayed 1 night in Mar 2023

6/10 Okay

aleix

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel de paso
Hotel bien situado para ir en JR a Koyasan o en metro a universal Studios o para visitar la zona. Habitación simple y la verdad ruidosa (se oía cada vez que pasaba el tren). Personal muy amable y agradable.
Stayed 3 nights in Nov 2022

2/10 Terrible

NODOKA

Disliked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

yimin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
離車站很近很方便，夜間可聽到地鐵聲但並不會因為超而不好睡
Stayed 3 nights in Nov 2022

8/10 Good

Ayaka

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Nov 2022

6/10 Okay

TOSHIHIRO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から近く清潔で設備も充実しているが、路線がすぐ近く 電車の騒音がかなり気になる
Stayed 3 nights in Jul 2022

8/10 Good

kohji

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

haruna

Stayed 1 night in Jun 2022

8/10 Good

manabu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2回目ですが、清潔感があります。 禁煙部屋を取ったつもりが、喫煙部屋でしたが、すぐに部屋を変えてもえました。 感謝です。
Stayed 1 night in May 2022

10/10 Excellent

manabu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お値段以上でした！！ 清潔感もありました！！
Stayed 1 night in Apr 2022

6/10 Okay

Yumiko

Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

8/10 Good

Tsukagoshi

Liked: Staff & service
Stayed 1 night in Mar 2022

10/10 Excellent

りょうご

Stayed 3 nights in Jan 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
受付が円滑
疲れているのが、伝わったのか迅速に対応してくれた。重要なことは、長々と話されると要点がぼやけてしまうので、このような対応はいいと思います。
Stayed 1 night in Jan 2022

8/10 Good

kohji

Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コスパ重視
土地柄を気にせず、大阪に宿泊が必要な用事、に限っていえばお薦めできます。宿泊に必要な要素は不快にならないレベルでクリアできていますし、なにしろコスパが良いので、クオリティで気になる点があったとしても我慢できるのではないかと感じました。
Stayed 1 night in Dec 2021

10/10 Excellent

カズヒサ

Stayed 4 nights in Dec 2021

8/10 Good

yasumoto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021