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"Friendly staffs, great location, clean room Even offers free city pass during the stay. Overall, it’s a great stay in Bern. It would be even better if the room is equipped with a mini fridge. "

"The location was fantastic, if you have a car, the metro parking station is next door."

"The hosts were wonderful as was the location of the hotel."

"There is a grocery store on the first floor but not much choice for restaurants. Silvana was amazing host with directions, recommendations and even umbrellas! Trains are next to hotel so convenient but noisy if you like the windows open."

"Clean room great location.,great guest lounge."

"From the moment that we walked in the staff on the front was very welcoming, helpful and clear about the hotel. The room was clean and spacious and all areas were pleasant. Breakfast was very good, plenty items to select and delicious, the attendant was kind . The pass for public transportation save a lot of walking. Easy to check out."

"The surrounding area was very nice and the room, though somewhat small, was quiet for an urban area. The breakfast was outstanding. We would stay again if we revisited Bern."

"The staffs are very friendly and helpful. Our rooms were very clean during our stay. When we asked for changing rooms because we prefer two twin beds, the staff in the front desk said there was a room available the next day without extra charge. The location of the hotel is close to the train station, so all the tourist attractions are within walking distance. Its also convenient for traveling to Interlaken for day trip. "

"The staff was helpful at check in and the water dispenser including sparkling water on each floor was a bonus. Location was good for those wanting to be away from Bern train station and Old Town, being a minute away from a bus/tram stop. A major problem is the chaos at breakfast time where there was hardly any seat."