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"Breakfast was great- clean rooms "

"This property was very disappointing. The common areas were extremely unclean, and there was a strong odor throughout the building. The listing did not indicate that the environment would smell like smoke, which made the experience uncomfortable. I reached out to the hotel and to Hotels.com about the condition of the room, but neither was willing to offer a resolution. Based on my experience, the condition of the property did not match what was presented on the booking site."

"Ended up not staying after checking in. During check in some other guest playing pool made for an uncomfortable and uneasy experience while my gf was attempting to gather her bags from the car. Seeing she was traveling cross country by herself decided it was best to move to a different location."

"I had 2 rooms booked and unfortunately I had to cancel 1 before making it. The day shift received a call from Expedia and agreed to let us cancel 1 room and refund it back to us. That was great and appreciated. Expedia confirmed I still had 1 room left to check into. So okay the closer we got from Texas to Kansas we ran into a bad storm and it slowed us down so I called the hotel and spoke with a lady and confirm led my remaining room and then asked her would it be okay if I arrived at 11 due to storm having us behind schedule and she informed me she that my room was still there and as long as I arrive before 2am I could check in. Okay fast forward get to the hotel I guess Ram is the night auditor and he said he was sold out of rooms and I was showing him that I had 2 reservations and 1 was cancelled but I still had one. He then tells no he only see one reservation and it was cancelled. I advised him I spoke with the lady on shift before him and she confirmed I still had a reservation wayyyy after I cancelled with Expedia at 3pm. He continues to say Expedia is lying and I only had 1 reservation. To began with. I said sir im not about to argue with you. My fiance just told me to contact expedia and dont worry about it. Hotels were sold out due to stuff going on this weekend. I know how it go. Frontdesk will cancel by a certain time thinking 3rd party reservation is not going to show and you sale the room again to get 100% occupancy guaranteed. Ram is rude as ever."

"Staff was nice. Room was dark and dark color with not a lot of outside light."

"2 guest 1 face was given each time we asked for clean towels no room service on a daily for emptying trash or given new towels we had to ask daily for towels "

"Was in town for a sporting event. Great location and room was a good size and clean. Check in was an interesting experience. Very little interaction, very transactional and now clear guidelines given on how to find our room, and no information was provided regarding the breakfast facilities/times etc was given. Personally I find having an airpod in during a customer interaction a little unprofessional but I could just be old fashioned and used to the customer service of more recognized chains. Overall, decent stay. It served our needs well and would stay again."

"Room was good, clean. Area was in good proximity to the things we want to enjoy in Kansas City."

"I had a horrible experience with this particular location. First off, when I asked the front desk for another blanket for my kids bed they originally told me “NO” and that I shouldn’t have more than 5 people in the room anyway……Well I have 6 kids and I am not splitting them in different rooms. I finally was given an other blanket. Then I had to go back to the front desk and ask them to turn the music down as it was loud enough to be a club. Then to top it off there was no hot water for showers!!!! The roof leaked when it was storming and they had no idea if there was a tornado shelter as we were under a tornado watch during my stay. Will not recommend this hotel or stay in any other Wyndham hotel. "