8/10 Good
Joyce T.
22 June 2025
Liked: Cleanliness, check-in, communication, location, listing accuracy
Great place
Joyce T.
Stayed 18 nights in Jun 2025
Entire apartment
Cozy Suite Close to Ski Hill !
Ski-in/ski-out access for fun in the snow
Photo gallery for Cozy Suite Close to Ski Hill !
Take advantage of a firepit, a garden and laundry facilities at Cozy Suite Close to Ski Hill !. Hit the slopes at this apartment featuring ski-in/ski-out access. In addition to a gym, guests can connect to in-room WiFi.
Reviews
6.46.4 out of 10
Entire apartment
1 bathroom
Popular amenities
- Gym
- Dryer
- Parking available
- Washer
- Pet-friendly
- Pool
The current price is AU$271
AU$271
includes taxes & fees
11 Dec - 12 Dec
Add dates for prices
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Cozy Suite Close to Ski Hill !
Experience the Magic of Our Private Townhouse!
Perfect for group adventures, our townhouse invites you to create unforgettable memories. With a welcoming living room, luxurious king bed, and private bathroom, along with a soothing private Jacuzzi, you will find comfort and relaxation. Fully equipped kitchen, and indulge in streaming entertainment on the Smart TVs.
Unwind at Vetta Spa or explore nearby trails and ski hills. Your year-round retreat in Oro-Medonte awaits!
โจ Discover the Ultimate Getaway in Our Luxurious Condo-Townhouse! โจ
Nestled in a prime location, this luxurious suite is your perfect retreat! ๐ The master bedroom features a king-sized bed and a romantic Jacuzzi tub, setting the tone for a truly indulgent experience. The expansive living room includes 2 convenient queen pull-out couches, providing ample space for everyone. ๐ท
๐ฝ๏ธ Fully Equipped Kitchen โ Prepare meals just like at home with all the essentials you need.
๐ถ Complimentary Wi-Fi โ Stay connected and enjoy premium amenities for a truly comfortable stay.
๐ Step outside to your private balcony, where you can unwind and soak in the breathtaking views.
๐๏ธ Prime Location ๐๏ธ
Located just minutes from the renowned Horseshoe Valley Resort and Vettรค Nordic Spa, our property offers exceptional access to thrilling adventures and serene relaxation. Whether you're seeking outdoor excitement or tranquility, we have it all!
๐ฆ Seasonal Heated Swimming Pool โ Dive into relaxation, available both indoors and outdoors.
๐ Soothing Hot Tub & Hot Rock Sauna (March - November) โ Relax and rejuvenate your senses.
๐ช Fitness Enthusiasts Rejoice ๐ช
Our on-site fitness room, stocked with Peloton equipment, is perfect for keeping up with your fitness goals.
๐ฅ Seasonal Outdoor Fire Pit Lounge โ Cozy up under the stars during the warmer months.
๐ Step Inside for Ultimate Comfort ๐
The condo features a gas fireplace in the generously sized living room, creating a warm and inviting atmosphere for family gatherings and relaxation. The open-concept design ensures spaciousness for quality time with loved ones.
Book Your Stay Now and Experience the Perfect Blend of Luxury, Comfort, and Convenience!
Features:
๐๏ธ King-Size Bed & 2 Sofa Beds โ Ideal for families or friends.
๐๏ธโโ๏ธ Fitness Room with Peloton equipment.
๐ฅ Outdoor Fire Pit Lounge (Seasonal) โ Perfect for cozy evenings.
๐ฅ Gas Fireplace in the living room for a warm, inviting atmosphere.
๐ก Open-Concept Living Area โ Spacious and welcoming for relaxation.
๐ด Fully Equipped Kitchen with dining table and chairs.
๐งบ Washer & Dryer in-suite for your convenience.
๐ฎ Entertainment Options โ TVs with streaming services and a childrenโs playground.
๐ธ Stay Longer, Save More โ Discounts for stays of 7+ days.
๐ถ Free High-Speed Internet/Wi-Fi
๐ฟ Free Movie Streaming
๐งด Complimentary Shampoo, Conditioner, and Body Wash
โ In-Room Coffee & Tea
โ๏ธ Air Conditioning
๐ฝ๏ธ Dishwasher & Microwave
๐ญ 100% Smoke-Free Environment
๐ BBQ & Picnic Area
๐ฒ Access to Hiking Trails
๐ Free Accessible Parking
๐ซ Your Perfect Retreat Awaits โ Book now for a getaway you'll never forget!
โจ Your Exclusive Retreat Awaits! ๐ก๐
From the moment you arrive, step into luxury, comfort, and tranquilityโyour perfect home away from home. Whether you're here to relax, recharge, or explore, this private getaway is designed just for you! ๐ โจ
๐โโ๏ธ Indulge in Premium On-Site Amenities:
๐ฆ Soak in Style: Dive into the indoor/outdoor heated pool (๐ธ MarchโNovember), unwind in the hot tub ๐, or detox in the hot rock sauna ๐ฅ.
๐๏ธโโ๏ธ Stay Fit & Active: Hit the fitness center ๐ช with Peloton bikes ๐ด, play a match at the sand volleyball court ๐, or stroll along scenic walking trails ๐ณ.
๐ฅ Outdoor Fun: Gather at the seasonal fire pit lounge ๐ฅ or fire up the BBQ ๐๐ for a sizzling evening under the stars. ๐
๐ Exciting Off-Site Adventures Await! ๐
๐ Warm-Weather Thrills:
๐ฅพ Hike & Bike Trails โ Explore nature on foot or by bike ๐ด.
๐๏ธ Golf Galore: Tee off at 18 nearby golf courses โณ or try indoor golf โณ on rainy days.
๐ตโโ๏ธ Mountain Biking Adventures โ Tackle thrilling hills nearby!
โ๏ธ Winter Wonderland Fun:
โท๏ธ Skiing, Snowboarding & Tubing โ Carve the slopes at Mt. St. Louis and other top ski resorts. ๐ฟ
๐ท Snowmobiling Excursions โ Feel the rush in the snow-covered trails. โ๏ธ
๐งโโ๏ธ Relaxation Year-Round: Pamper yourself at two luxurious spas, including the renowned Vettรค Nordic Spa ๐ฟ๐โjust minutes away!
๐ก Additional Amenities for Your Comfort:
๐ถ Free High-Speed Wi-Fi for seamless connectivity.
๐บ Smart TVs with streaming access ๐ฅ๐ฟ.
๐ฝ๏ธ Fully Equipped Kitchen โ Modern appliances including a dishwasher ๐ด, microwave ๐ฒ, and coffee/tea โ.
๐งบ Shared Washer/Dryer for ultimate convenience.
โ๏ธ Air Conditioning & ๐ฅ Gas Fireplace โ Stay comfortable, no matter the season.
๐ Free Accessible Parking โ Stress-free arrivals every time!
๐ญ 100% Smoke-Free Environment โ Breathe easy!
๐ A Seamless Stay from Start to Finish:
Our dedicated team ๐ผ is always just a message ๐ฌ or call ๐ away to assist with anything you need. Relax, explore, and make lasting memories ๐โweโve got everything covered!
โจ Book Your Stay Today, and Let the Adventure Begin! ๐๐๏ธโ๏ธ
๐ค Here for You Every Step of the Way! ๐ฌ๐
Weโre dedicated to making your stay seamless ๐, stress-free ๐๏ธ, and unforgettable ๐. Whether you have:
โ Questions โ Need help navigating the area? Ask away! ๐๐
๐บ๏ธ Recommendations โ Searching for the best restaurants ๐ฝ๏ธ, activities ๐ด, or must-see spots ๐ ? Weโve got you covered!
โ๏ธ Assistance โ From check-in ๐๏ธ to troubleshooting Wi-Fi ๐ก, weโre here to help!
๐ผ Friendly & Responsive Team โ Always Ready to Assist! ๐
Reach us by message ๐ฌ or call ๐โquick, reliable, and always happy to assist! ๐
๐ Relax and Enjoy Every Moment! ๐๏ธ
Weโre here to ensure your experience is nothing short of exceptional ๐โbecause you deserve the best memories ๐.
๐ Plan Your Perfect DayโRelax, Recharge, and Rejuvenate! ๐
๐ฆ Dive into Relaxation:
๐โโ๏ธ Sparkling Poolside Bliss โ Just a short stroll from your condo, the Clubhouse pool invites you to unwind, refresh, and enjoy unforgettable moments in the water!
๐ Pool Hours:
12:00 PM โ 3:00 PM โ Start your day with a splash! ๐
3:00 PM โ 4:00 PM โ Lifeguard breakโperfect for soaking up the sun โ๏ธ by the pool.
4:00 PM โ 8:00 PM โ Evening swims for a magical end to your day ๐ .
๐ Pro Tip: Bring your Key-Pass for seamless access to locked change rooms and dive into comfort! ๐
๐๏ธโโ๏ธ Stay Energized in the Gym:
๐ฅ Feel the Burn or Find Your Flow! โ Keep your fitness goals on track in our state-of-the-art gym equipped with Peloton bikes ๐ด, free weights ๐๏ธ, and cardio gear ๐โโ๏ธ to energize your body and refresh your mind!
๐ Gym Hours:
7:30 AM โ 8:00 PM โ Work out whenever inspiration strikes! ๐ช
๐ Hassle-Free ParkingโArrive and Relax!
โจ Stress-Free Parking = Stress-Free Vacation!
๐ ฟ๏ธ 1 Designated Parking Spot โ Just steps away from your unit for added convenience!
๐ Need More Space? Visitor parking is available nearby, including prime spots in front of the Landau building.
โ ๏ธ Reminder: Avoid parking in spaces reserved for other units to ensure everyone enjoys a smooth stay. โ๏ธ
Perfect for group adventures, our townhouse invites you to create unforgettable memories. With a welcoming living room, luxurious king bed, and private bathroom, along with a soothing private Jacuzzi, you will find comfort and relaxation. Fully equipped kitchen, and indulge in streaming entertainment on the Smart TVs.
Unwind at Vetta Spa or explore nearby trails and ski hills. Your year-round retreat in Oro-Medonte awaits!
โจ Discover the Ultimate Getaway in Our Luxurious Condo-Townhouse! โจ
Nestled in a prime location, this luxurious suite is your perfect retreat! ๐ The master bedroom features a king-sized bed and a romantic Jacuzzi tub, setting the tone for a truly indulgent experience. The expansive living room includes 2 convenient queen pull-out couches, providing ample space for everyone. ๐ท
๐ฝ๏ธ Fully Equipped Kitchen โ Prepare meals just like at home with all the essentials you need.
๐ถ Complimentary Wi-Fi โ Stay connected and enjoy premium amenities for a truly comfortable stay.
๐ Step outside to your private balcony, where you can unwind and soak in the breathtaking views.
๐๏ธ Prime Location ๐๏ธ
Located just minutes from the renowned Horseshoe Valley Resort and Vettรค Nordic Spa, our property offers exceptional access to thrilling adventures and serene relaxation. Whether you're seeking outdoor excitement or tranquility, we have it all!
๐ฆ Seasonal Heated Swimming Pool โ Dive into relaxation, available both indoors and outdoors.
๐ Soothing Hot Tub & Hot Rock Sauna (March - November) โ Relax and rejuvenate your senses.
๐ช Fitness Enthusiasts Rejoice ๐ช
Our on-site fitness room, stocked with Peloton equipment, is perfect for keeping up with your fitness goals.
๐ฅ Seasonal Outdoor Fire Pit Lounge โ Cozy up under the stars during the warmer months.
๐ Step Inside for Ultimate Comfort ๐
The condo features a gas fireplace in the generously sized living room, creating a warm and inviting atmosphere for family gatherings and relaxation. The open-concept design ensures spaciousness for quality time with loved ones.
Book Your Stay Now and Experience the Perfect Blend of Luxury, Comfort, and Convenience!
Features:
๐๏ธ King-Size Bed & 2 Sofa Beds โ Ideal for families or friends.
๐๏ธโโ๏ธ Fitness Room with Peloton equipment.
๐ฅ Outdoor Fire Pit Lounge (Seasonal) โ Perfect for cozy evenings.
๐ฅ Gas Fireplace in the living room for a warm, inviting atmosphere.
๐ก Open-Concept Living Area โ Spacious and welcoming for relaxation.
๐ด Fully Equipped Kitchen with dining table and chairs.
๐งบ Washer & Dryer in-suite for your convenience.
๐ฎ Entertainment Options โ TVs with streaming services and a childrenโs playground.
๐ธ Stay Longer, Save More โ Discounts for stays of 7+ days.
๐ถ Free High-Speed Internet/Wi-Fi
๐ฟ Free Movie Streaming
๐งด Complimentary Shampoo, Conditioner, and Body Wash
โ In-Room Coffee & Tea
โ๏ธ Air Conditioning
๐ฝ๏ธ Dishwasher & Microwave
๐ญ 100% Smoke-Free Environment
๐ BBQ & Picnic Area
๐ฒ Access to Hiking Trails
๐ Free Accessible Parking
๐ซ Your Perfect Retreat Awaits โ Book now for a getaway you'll never forget!
โจ Your Exclusive Retreat Awaits! ๐ก๐
From the moment you arrive, step into luxury, comfort, and tranquilityโyour perfect home away from home. Whether you're here to relax, recharge, or explore, this private getaway is designed just for you! ๐ โจ
๐โโ๏ธ Indulge in Premium On-Site Amenities:
๐ฆ Soak in Style: Dive into the indoor/outdoor heated pool (๐ธ MarchโNovember), unwind in the hot tub ๐, or detox in the hot rock sauna ๐ฅ.
๐๏ธโโ๏ธ Stay Fit & Active: Hit the fitness center ๐ช with Peloton bikes ๐ด, play a match at the sand volleyball court ๐, or stroll along scenic walking trails ๐ณ.
๐ฅ Outdoor Fun: Gather at the seasonal fire pit lounge ๐ฅ or fire up the BBQ ๐๐ for a sizzling evening under the stars. ๐
๐ Exciting Off-Site Adventures Await! ๐
๐ Warm-Weather Thrills:
๐ฅพ Hike & Bike Trails โ Explore nature on foot or by bike ๐ด.
๐๏ธ Golf Galore: Tee off at 18 nearby golf courses โณ or try indoor golf โณ on rainy days.
๐ตโโ๏ธ Mountain Biking Adventures โ Tackle thrilling hills nearby!
โ๏ธ Winter Wonderland Fun:
โท๏ธ Skiing, Snowboarding & Tubing โ Carve the slopes at Mt. St. Louis and other top ski resorts. ๐ฟ
๐ท Snowmobiling Excursions โ Feel the rush in the snow-covered trails. โ๏ธ
๐งโโ๏ธ Relaxation Year-Round: Pamper yourself at two luxurious spas, including the renowned Vettรค Nordic Spa ๐ฟ๐โjust minutes away!
๐ก Additional Amenities for Your Comfort:
๐ถ Free High-Speed Wi-Fi for seamless connectivity.
๐บ Smart TVs with streaming access ๐ฅ๐ฟ.
๐ฝ๏ธ Fully Equipped Kitchen โ Modern appliances including a dishwasher ๐ด, microwave ๐ฒ, and coffee/tea โ.
๐งบ Shared Washer/Dryer for ultimate convenience.
โ๏ธ Air Conditioning & ๐ฅ Gas Fireplace โ Stay comfortable, no matter the season.
๐ Free Accessible Parking โ Stress-free arrivals every time!
๐ญ 100% Smoke-Free Environment โ Breathe easy!
๐ A Seamless Stay from Start to Finish:
Our dedicated team ๐ผ is always just a message ๐ฌ or call ๐ away to assist with anything you need. Relax, explore, and make lasting memories ๐โweโve got everything covered!
โจ Book Your Stay Today, and Let the Adventure Begin! ๐๐๏ธโ๏ธ
๐ค Here for You Every Step of the Way! ๐ฌ๐
Weโre dedicated to making your stay seamless ๐, stress-free ๐๏ธ, and unforgettable ๐. Whether you have:
โ Questions โ Need help navigating the area? Ask away! ๐๐
๐บ๏ธ Recommendations โ Searching for the best restaurants ๐ฝ๏ธ, activities ๐ด, or must-see spots ๐ ? Weโve got you covered!
โ๏ธ Assistance โ From check-in ๐๏ธ to troubleshooting Wi-Fi ๐ก, weโre here to help!
๐ผ Friendly & Responsive Team โ Always Ready to Assist! ๐
Reach us by message ๐ฌ or call ๐โquick, reliable, and always happy to assist! ๐
๐ Relax and Enjoy Every Moment! ๐๏ธ
Weโre here to ensure your experience is nothing short of exceptional ๐โbecause you deserve the best memories ๐.
๐ Plan Your Perfect DayโRelax, Recharge, and Rejuvenate! ๐
๐ฆ Dive into Relaxation:
๐โโ๏ธ Sparkling Poolside Bliss โ Just a short stroll from your condo, the Clubhouse pool invites you to unwind, refresh, and enjoy unforgettable moments in the water!
๐ Pool Hours:
12:00 PM โ 3:00 PM โ Start your day with a splash! ๐
3:00 PM โ 4:00 PM โ Lifeguard breakโperfect for soaking up the sun โ๏ธ by the pool.
4:00 PM โ 8:00 PM โ Evening swims for a magical end to your day ๐ .
๐ Pro Tip: Bring your Key-Pass for seamless access to locked change rooms and dive into comfort! ๐
๐๏ธโโ๏ธ Stay Energized in the Gym:
๐ฅ Feel the Burn or Find Your Flow! โ Keep your fitness goals on track in our state-of-the-art gym equipped with Peloton bikes ๐ด, free weights ๐๏ธ, and cardio gear ๐โโ๏ธ to energize your body and refresh your mind!
๐ Gym Hours:
7:30 AM โ 8:00 PM โ Work out whenever inspiration strikes! ๐ช
๐ Hassle-Free ParkingโArrive and Relax!
โจ Stress-Free Parking = Stress-Free Vacation!
๐ ฟ๏ธ 1 Designated Parking Spot โ Just steps away from your unit for added convenience!
๐ Need More Space? Visitor parking is available nearby, including prime spots in front of the Landau building.
โ ๏ธ Reminder: Avoid parking in spaces reserved for other units to ensure everyone enjoys a smooth stay. โ๏ธ
Property amenities
Ski
- Ski-in/ski-out access
Pool/Spa
- Heated pool
Internet
- Available in the apartment: WiFi
Parking and transport
- Parking on site
Kitchen
- Coffee/tea maker
- Cookware, dishware, and utensils
- Dishwasher
- Microwave
- Refrigerator
Dining
- Dining table
Bedrooms
- Bedsheets provided
Bathroom
- 1 bathroom
- Hair dryer
- Shampoo
- Soap
Living spaces
- Dining table
- Fireplace
- Living room
Entertainment
- TV
Outdoor areas
- Balcony
- Barbecue grill
- Firepit
- Garden
Laundry
- Laundry facilities
- Washing machine
Work spaces
- Desk
Comfort
- Air conditioning
- Heating
Pets
- Pet friendly
Suitability/Accessibility
- Smoke-free property
Things to do
- Gym
- Heated pool
- Ski-in/ski-out access
- Golfing nearby
Safety features
- Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
- Smoke detector (host has indicated there is a smoke detector on the property)
- First aid kit
- Fire extinguisher
General
- Garden
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Policies
Special check-in instructions
You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools
Pets
Pets are allowed
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Events
No events allowed
Smoking
Smoking is not permitted
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
Property is also known as
343916
About the area
Shanty Bay, ON
What's nearby
- Horseshoe Valley - 3 min walk - 0.3 km
- Vettรค Nordic Spa - 8 min walk - 0.7 km
- Horseshoe Adventure Park - 15 min walk - 1.3 km
- Mount St. Louis Moonstone - 12 min drive - 12.6 km
- Casino Rama - 36 min drive - 39.9 km
Getting around
- Allandale Waterfront Station - 29 min drive
Restaurants
- โชCrazy Horse Saloon & Restaurant - โฌ6 min drive
- โชHq Restaurant And Tap House - โฌ7 min drive
- โชFireside Lounge at the Horseshoe Valley Resort - โฌ19 min walk
- โชMount St. Louis Base Chalet - โฌ16 min drive
- โชCafeteria @ MSLM - โฌ18 min drive
Frequently asked questions
Does Cozy Suite Close to Ski Hill ! have a pool?
Yes, this property has a pool. Pool types include heated pools.
How much does it cost to stay at Cozy Suite Close to Ski Hill !?
As of 10 Dec 2025, prices found for a 1-night stay for 2 adults at Cozy Suite Close to Ski Hill ! on 11 Dec 2025 start from AU$271.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Cozy Suite Close to Ski Hill ! pet-friendly?
Yes, pets are allowed at this property.
How much is parking at Cozy Suite Close to Ski Hill !?
On-site parking is available at the property.
Where is Cozy Suite Close to Ski Hill ! located?
Set amidst the mountains, this ski-in/ski-out apartment building in Oro-Medonte is within 1 mile (2 km) of Horseshoe Valley, Horseshoe Adventure Park and Vettรค Nordic Spa. Settlers' Ghost Golf Club is 2.2 mi (3.6 km) away.
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Reviews
Cozy Suite Close to Ski Hill ! Reviews
6.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.2
Cleanliness
8.0
Location
6.0
Eco-friendliness
6.0
Property conditions & facilities
Rating 10 - Excellent. 1 out of 5 reviews
10 - Excellent
1
Rating 8 - Good. 2 out of 5 reviews
8 - Good
2
Rating 6 - Okay. 0 out of 5 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 5 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 5 reviews
2 - Terrible
1
Reviews
8/10 Good
Niki B.
19 Mar 2025
Liked: Communication, location, listing accuracy
Disliked: Cleanliness
One Night Stay to end vacation
We stayed at this condo on a Sunday night, before heading home from our March Break. We were excited about the pool and proximity to area restaurants and Vetta Spa.The space fit our family of 5 well. The bathroom layout was ideal, and we loved that it was a 1st floor suite. However, the door was difficult to get into, the pool area had some visible repair needed, the 2nd fold-out couch was VERY small (definitely NOT a double), and there were some cleanliness issues, including hair in some of the dishware in the kitchen.The host, Candace, was extremely responsive to our needs, and went out of her way to get us into the activity centre early, as we had time between our previous check-out and this check-in. Overall, a good experience, but a bit more attention to detail from the cleaning staff would be appreciated
Niki B.
Stayed 1 night in Mar 2025
2/10 Terrible
Ryan
4 Oct 2025
Disliked: Cleanliness, property conditions & facilities, communication
We stayed one night. Here is what happened:
1] Check-inโ We had received an email saying that a PIN would be emailed to us prior to check-in. This would allow us entry to the suite. It was not emailed until we repeatedly tried to contact the host.
2] Just after check-inโIn that same email (see #1) we were told key cards would be placed within the suite. These key cards would give access to the swimming pool and other facilities. The key cards were not supplied. They were only delivered to us when, again, we tried contacting the host.
3] 4:00 AMโMy wife wakes up and realizes there are BEDBUGS on our sheets and pillow!!!! I proceed to immediately contact the host to let her know, and then take all my family's clothes, shoes, bags, etc. to a 24-hour laundromat to use the washers and dryers.
We checked out not long after I return.
I contact the host and request a refund. The host responds that she will be in touch with the owner and will arrange for the refund. It NEVER gets done.
I have been in touch with the host several times now, over the course of several days. Each time this person expresses sympathy, yet nothing gets done.
It is now 1 week since we first checked in. WE HAVE STILL NOT RECEIVED A REFUND. In fact, I am almost certain that if I were to contact the host right now, sympathy would again be expressed, promises to provide the refund would again be made, and still the refund would not be provided.
My family has been traumatized by this experience.
Ryan
Stayed 1 night in Sep 2025
4/10 Poor
Daphne
2 July 2025
Disliked: Cleanliness
The locks dont actually do their job, it's a safety issue.
No one cleaned the apartment before we got there. I had to clean the dishes, make the beds (there were no spare sheets and there was blood on a pillow case), clean up all the food and harbage all pver the place...it was terrible. It was really hard to find and someone was in our parking spot. We got in late at night so not much could be done. Literally had to walk around the place worried someone else was still in there cuz nohing was locked and the place looked lived in.
Next morning, Candace offered a refund for the night. Still haven't received it (5 days later) and shes no longer responding to her messages. There were no more garbage bags for us, so we didnt have anywhere to put our garbage. We also didnt receive any key cards for the gym/pool. Candace said she was there and would deal with the person in our parking spot -- they never moved their car. We had to hope there were 2 empty visitor parking spots for us.
Expedia wont let me upload photos for some reason.
Daphne
Stayed 2 nights in Jun 2025
10/10 Excellent
Bill
19 Mar 2025
Liked: Cleanliness, property conditions & facilities, communication
Bill
Stayed 1 night in Mar 2025