We rented this property for the month of March 2020. My wife wrote a positive thank you note to Phyllis when we left because that's what she does, however; as her husband, I disagreed, and after some discussion we decided that there were issues that other potential renters should be made aware of.
On our arrival my wife decided to make some coffee and found that the last filter used was still there, filled with old grounds and white with mold. To the owner's credit she replaced the coffee maker. Later that day we needed to use a knife and fork which were stored in a small wicker basket on the counter top. I noticed a distinct odor coming from the knife so we took all the utensils from the basket and saw that the interior bottom of the basket was also covered in mold and the utensils were in contact with it. We immediately washed them all and put them away in a drawer instead. During our time there we were never willing to use the outdoor seating shown in the pictures because the cushions were covered mold/mildew. This would have been nice to use since there was no dining table or chairs inside the house. Are you sensing a pattern yet? To top off the cleanliness issues, in the middle of the day, we found a very large cockroach crawling across the kitchen floor. The owner finally agreed to hire pest control but later told my wife that it was no big deal because this is Florida. We have been traveling to Florida for 10 years and only experienced this one other time. Most importantly, roaches spread disease. I would not expect Phyllis to be so cavalier if her home had them.
When we arrived at the property, we discovered that there was no cable or antenna TV. Because we were staying for a month, we asked the owner to remedy this and she complied. Because of the Covid19 we had to leave on March 14 even though we had paid through the 31st, but we did not receive any refund nor did we request any until we saw that Phyllis rented the house to others for 10 days after we left. We asked for a refund of what we had already paid for those 10 days, not for the remainder of the month, but she refused, one reason given was that she provided TV service, and another that she had to hire an exterminator. So to the prior reviewer who wrote what a great place this was for them I have to wonder about the quality of places you have rented in the past. I have more to say but I am literally out of space to write it.