The pool areas were nice and relaxing, however, not pleased with overall experience. Rooms are outdated. I’d booked a resort view and received a view of the parking lot and rusty old roof of the hotel building. I’d requested a change since I did not leave NY to vacation and see a rusty roof and parking lot. The 2nd room had a better view of resort, however, the A/C wasn’t working in which maintenance had to intervene to try to fix. The hotel staff lacked communication to get our family into another room, causing me to call and complain. Needless to say, the accessible connection to the Disney Springs area was the best part of our Hilton experience , but that is it. It’s a one and done for me. I cannot recommend.