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Disney's Saratoga Springs Resort & Spa

2.5 star property
Family-friendly resort with 4 outdoor pools and 2 hot tubs

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Photo gallery for Disney's Saratoga Springs Resort & Spa

Exterior
Interior
Outdoor dining
Food court
Lobby
Just steps from Disney's Typhoon Lagoon, Disney's Saratoga Springs Resort & Spa welcomes families to unwind. Enjoy the spa, basketball courts, mountain biking, shopping, four outdoor pools with a waterslide, and free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Room service
  • Kitchen
  • Hot tub
  • Bar
  • Spa

Room options

Check availability for these dates

Tonight
Oct 7 - Oct 8
Check availability for tonight Oct 7 - Oct 8
Tomorrow
Oct 8 - Oct 9
Check availability for tomorrow Oct 8 - Oct 9
Available filters for rooms
Showing 32 of 32 rooms

2 Bedroom Villa. Hearing accessible - visual alarms and notifications. 1 king bed, 2 queen beds, 1 q

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds, 1 Queen Murphy Bed and 1 Twin Murphy Bed

2 Bedroom Villa - Preferred. Hearing accessible - visual alarms and notifications. 1 king bed, 2 que

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds, 1 Queen Murphy Bed and 1 Twin Murphy Bed

2 Bedroom Villa - Preferred. Florida special accessible room with option for hearing accessibility.

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds, 1 Queen Murphy Bed and 1 Twin Murphy Bed

1 Bedroom Villa - Preferred. Florida special accessible room with option for hearing accessibility.

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Queen Murphy Bed and 1 Twin Murphy Bed

1 Bedroom Villa - Preferred. Wheelchair accessible with roll-in shower and option for hearing access

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

Deluxe Studio - Preferred. Hearing accessible - visual alarms and notifications. 1 queen bed, 1 doub

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

Deluxe Studio - Preferred. Florida special accessible room with option for hearing accessibility. 1

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

Deluxe Studio- Preferred

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

1 Bedroom Villa- Preferred

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Queen Murphy Bed and 1 Twin Murphy Bed

2 Bedroom Villa- Preferred

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds, 1 Queen Murphy Bed and 1 Twin Murphy Bed

1 Bedroom Villa - Preferred. Hearing accessible - visual alarms and notifications. 1 king bed, 1 que

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Queen Murphy Bed and 1 Twin Murphy Bed

Treehouse Villa. Wheelchair accessible with tub and option for hearing accessibility. 2 queen beds,

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • Sleeps 9
  • 2 Queen Beds, 1 Twin Bunk Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

1 Bedroom Villa - Preferred. Wheelchair accessible with tub and option for hearing accessibility. 1

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

Deluxe Studio. Florida special accessible room with option for hearing accessibility. 1 queen bed, 1

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

Deluxe Studio

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

1 Bedroom Villa

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Queen Murphy Bed and 1 Twin Murphy Bed

2 Bedroom Villa

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds, 1 Queen Murphy Bed and 1 Twin Murphy Bed

1 Bedroom Villa. Florida special accessible room with option for hearing accessibility. 1 king bed,

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Queen Murphy Bed and 1 Twin Murphy Bed

Tree House Villa

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • Sleeps 9
  • 2 Queen Beds, 1 Queen Sofa Bed and 1 Twin Murphy Bed

1 Bedroom Villa. Hearing accessible - visual alarms and notifications. 1 king bed, 1 queen pull down

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Queen Murphy Bed and 1 Twin Murphy Bed

1 Bedroom Villa. Wheelchair accessible with roll-in shower and option for hearing accessibility. 1 k

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

1 Bedroom Villa. Wheelchair accessible with tub and option for hearing accessibility. 1 king bed, 1

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

2 Bedroom Villa. Wheelchair accessible with roll-in shower and option for hearing accessibility. 1 k

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Murphy Bed

2 Bedroom Villa. Wheelchair accessible with tub and option for hearing accessibility. 1 king bed, 2

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Queen Murphy Bed

Deluxe Studio. Hearing accessible - visual alarms and notifications. 1 queen bed, 1 double pull down

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

Deluxe Studio. Wheelchair accessible with roll-in shower and option for hearing accessibility. 1 que

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

Deluxe Studio. Wheelchair accessible with tub and option for hearing accessibility. 1 queen bed, 1

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

2 Bedroom Villa - Preferred. Wheelchair accessible with roll-in shower and option for hearing access

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Murphy Bed

2 Bedroom Villa - Preferred. Wheelchair accessible with tub and option for hearing accessibility. 1

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Queen Murphy Bed

Treehouse Villa. Wheelchair accessible with roll-in shower and option for hearing accessibility. 2 q

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • Sleeps 9
  • 2 Queen Beds, 1 Twin Bunk Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

Deluxe Studio - Preferred. Wheelchair accessible with roll-in shower and option for hearing accessib

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

Deluxe Studio - Preferred. Wheelchair accessible with tub and option for hearing accessibility. 1 qu

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

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About the area

Located in Lake Buena Vista, Disney's Saratoga Springs Resort & Spa is near the airport and on a lake. Disney Springs™ is worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Disney's Typhoon Lagoon Water Park and Disney's Hollywood Studios®. Travelling with kids? Don't miss Disney's Blizzard Beach Water Park and Magic Kingdom® Park. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.
Visit our Lake Buena Vista travel guideOpens in a new window
Map
1960 Broadway Street, Lake Buena Vista, FL, 32830

What's nearby

  • Disney Springs™ - 9 min walk - 0.8 km
  • Disney's Typhoon Lagoon Water Park - 18 min walk - 1.6 km
  • Epcot® - 7 min drive - 3.3 km
  • Disney's Hollywood Studios® - 9 min drive - 6.0 km
  • Magic Kingdom® Park - 13 min drive - 11.5 km

Getting around

  • Orlando Station - 22 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 32 min drive

Restaurants

  • ‪Rainforest Café - ‬13 min walk
  • ‪Summer House on the Lake - ‬13 min walk
  • ‪The Boathouse - ‬17 min walk
  • ‪House of Blues - ‬10 min walk
  • ‪Splitsville Luxury Lanes - ‬12 min walk

About this property

Disney's Saratoga Springs Resort & Spa

Family-friendly resort near Disney Springs™
Located close to Disney's Typhoon Lagoon Water Park and Disney's Hollywood Studios®, Disney's Saratoga Springs Resort & Spa provides a poolside bar, shopping on-site and a coffee shop/cafe. Treat yourself to aromatherapy, a body treatment or hydrotherapy at Spa at Saratoga Springs, the on-site spa. Enjoy the gym, as well as activities, such as basketball and mountain biking. Free in-room WiFi is available to all guests, along with a playground and an arcade/games room.
You'll also enjoy perks such as:
  • 4 outdoor pools and a children's pool, with a waterslide
  • Cooked-to-order breakfast (surcharge), a free theme park shuttle and bike hire
  • Tennis courts, valet parking (surcharge) and express check-out
  • Express check-in, supervised childcare (surcharge) and a 24-hour front desk
Room features
All 1320 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as late-night room service and free WiFi.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Baths, showers and hairdryers
  • TVs with cable channels and DVD players
  • Balconies or patios, kitchens and full-sized fridge/freezers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Parking on site (USD 25 per night)
  • Valet parking on site (USD 33 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 30 for adults and USD 5 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • 2 hot tubs
  • 4 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Personal motorised watercraft
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Free theme park shuttle
  • In-room babysitting
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • On a lake

Full-service spa

  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 12 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Kitchen
  • Late-night room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [My Disney Experience]
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 30 for adults and USD 5 to 30 for children
  • Self-parking fee: USD 25 per night
  • Valet parking fee: USD 33 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Children under 14 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Disney's Saratoga
Disney's Saratoga Resort
Disney's Saratoga Springs Lake Buena Vista
Disney's Saratoga Springs Resort
Disney's Saratoga Springs Resort Condo Lake Buena Vista
Disney's Saratoga Springs Resort Lake Buena Vista
Saratoga Resort
Saratoga Springs Resort
Disney Saratoga Springs Hotel
Disney Saratoga Springs Resort
Disneys Saratoga Springs Hotel
Disneys Saratoga Springs Resort & Spa
Saratoga Springs Fl
Saratoga Springs Orlando
Saratoga Springs Resort Florida
Saratoga Springs Disney

Frequently asked questions

Does Disney's Saratoga Springs Resort & Spa have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Disney's Saratoga Springs Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Disney's Saratoga Springs Resort & Spa?

Self-parking is available for USD 25 per night. Valet parking is available for USD 33 per night.

What time is check-in at Disney's Saratoga Springs Resort & Spa?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Disney's Saratoga Springs Resort & Spa?

Checkout is at 11 AM.

Where is Disney's Saratoga Springs Resort & Spa located?

This family-friendly Lake Buena Vista resort is located near the airport, within 2 mi (3 km) of Disney Springs™ and Disney's Typhoon Lagoon Water Park. Disney's Hollywood Studios® and Disney's Blizzard Beach Water Park are also within 6 mi (10 km).

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Reviews

Disney's Saratoga Springs Resort & Spa Reviews

9.0

Wonderful

9.0

Cleanliness

9.0

Location

9.0

Staff & service

9.6

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 205 out of 352 reviews
Rating 8 - Good. 106 out of 352 reviews
Rating 6 - Okay. 23 out of 352 reviews
Rating 4 - Poor. 13 out of 352 reviews
Rating 2 - Terrible. 5 out of 352 reviews

Reviews

10/10 Excellent

Amanda

Amazing hotel, extremely friendly staff nothing is too much for them would highly recommend.. we stayed in the 2 bedroom villa and it’s so spacious with lots close by
Stayed 1 night in Aug 2022

10/10 Excellent

Grant David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great staff, we were placed in The Carousel so couldn't have been further away from everything but peak holiday season and we arrived late in the evening and weren't staying for long so took it on the chin.
Bed
Murphy Bed
Bathroom
Hallway
Stayed 3 nights in Aug 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy agradable, superó mis expectativas. El servicio de transporte, albercas y demas
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

6/10 Okay

suelen

Liked: Cleanliness, amenities, property conditions & facilities
The location is not good for us. Also very disappointed in the Turf Club. Waited almost hour before our waiter showed up. He was very nice but food was just so so. Definitely would not return.
Stayed 1 night in Sep 2022

10/10 Excellent

Polly, Rochester

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful and quiet
Stayed 7 nights in Dec 2021

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice accommodation with a very comfortable bed. Excellent access to Disney parks.
Stayed 8 nights in Dec 2021

10/10 Excellent

Tami F

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love everyone and everything. Have nothing bad to say at all
Stayed 5 nights in Sep 2021

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 7 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were very helpful and friendly. The entire resort was tidy and well kept.
Stayed 3 nights in Jul 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, communication
Treehouses are awesome. Plenty of room and space and it is quiet which is the best. The pool was perfect. However, the treehouses need some updating (at least the one we stayed at). Issues with the AC kept us up. Some of the vents made noises throughout the night. The pillows were laughable. And there was no way to change the speed of the ceiling fans, not sure why they removed the switch. So, that is why I gave these an ok. They are beautiful, but need some tlc as far as comfort and sleep quality goes.
Stayed 4 nights in Jul 2021

6/10 Okay

Verified traveller

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
First room at Saratoga Springs had bed bugs visible on the bed when we walked in. They did accommodate us with a different room. Unfortunately Disney has lost a step. Rotting boards on bottom of buildings. One light in the entry had rusted through and was hanging out the bottom of the fixture. Noticable trashWasn't aware that they are now going into your room daily. This policy was a result of the Vegas shooting. Seems like an overeach given the amount of failures prior to that incident. Mandalay Bay had a similar policy prior to the incident. They knock once before entry, but if you're in the shower I guess you put on a peep show. Just not an authentic pleasant experience. Don't waste your money on the parks until they are back to full staff. Sick of Disney caving to the mob also. The only positive was no masks anywhere unless you are on Disney transportation.
Stayed 5 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, communication
The rooms are refurbished and currently in great condition. There are multiple pools to use and several bus pickups throughout the resort. The downfall is that the walking distance to the main building and activity area is extensive, especially if you are traveling with small children. I also think that the food selections could have been better. There were few choices at the main grab and go restaurant. The staff were all friendly and helpful during our stay.
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed here to celebrate 2 graduations in the family. The staff was very friendly and helpful. Housekeeping was fantastic and gave us everything we needed during our 5 night stay. The only negative thing about this property was bus transportation to the parks was very slow. Other than this, it was fantastic!
Stayed 5 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice property..very large and a bit confusing though..overall a very nice stay
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff!!! Great location!!!
Stayed 2 nights in May 2021

8/10 Good

Diane

Liked: Cleanliness, room comfort, communication
Stayed 6 nights in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
I liked the proximity to Disney Springs and the fact that I had a full fridge, oven, stove, microwave, washer, dryer and dishwasher in my room. They aren't as many amenities as the Disney resort that we usually go to and the Arcades are closed, but we made good use of the available amenities. Nice fitness center.
Stayed 4 nights in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great deluxe studio with view for a third of the usual price!
Stayed 1 night in Apr 2021

10/10 Excellent

Christina

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Stayed 6 nights in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 6 nights in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 2 nights in Mar 2021

8/10 Good

Sandra

Liked: Cleanliness, room comfort, communication

Great except transportation not good.

The property was absolutely beautiful and we are huge Disney fans but the transportation to and from the hotel to the parks and Disney springs was horrible. Extremely long sometimes waiting an hour. Our hotel consistently had long lines compared to other hotels. A number of times you would find people so frustrated they were yelling. Just be prepared to wait or take an Uber since no water taxis to Disney springs.
Stayed 3 nights in Mar 2021